Mondelez India Foods / Cadbury India Complaints & Reviews

I've bought 2 packets of celebrations and in the both boxes every single piece of Dairy Milk is broken like dust powder and the rest is fungal infected.

I buy celebration pack and all Diary milk 5 star and gemes are to rally bad quality and look like hoil all damaged and had most first experience with sadguru first time I hoo you will solve it and let the legacy of happiness carry

Metal found in 20 rupees dairy milk choclate.

Very shocked to see this for such a well knowned brand.
Could be dangerous if eaten.

Please improve the quality of product while packaging.

Sir iam the owner of shivani fast food from gwalior company has sent gifts for p7 counters for diwali in wihich there are two choclates one sanitizer and one mask that i have not received till yet I don't know where it is and from 7 years iam not receiving any gift from cadbury this time i received message for gift that why I know that there is a diwali gift for my shop

I bought 2 dairy milk silk both of them had very foul oil smell and muddy taste.
They also had white bumps which made them look disgusting.
I really wish I could attach the smell as well.

Cadburys is a huge brand they sell rotten fungus chocolates in boxes of celebration I bought 5boxes on Diwali to distribute and when we emailed to company with a full proof there executive called and started arguing with false excuses on product n offered us with 3-4 chocolates cost of 70/- to us ...really you people should be ashamed of this ...company emailed me with n false excuses instead of accepting there fault ..dont forget company is formed by customers abd you are selling bad product to customers and still not accepting your fault...my complaint is still not resolved...now i talk to you through consumer court with proofs...

I bought a Cadbury silk Oreo chocolate yesterday from a local store in jammu. When I opened it, its inner wrapper was looking oily, it had a fowl smell and its taste was also strange. When I contacted the shopkeeper, she refused to accept it.

I got the call from your executive against my complaint but sorry to say m not satisfied with your revert as your company is giving me same 1 celebration box in exchange of celebration box ... chocolates are rotten covered with fungus the product was totally rotten I bought 5boxes of same celebration one and distributed to my relatives and friends on Diwali as i kpt one box for my son and we opened the box chocolates came out rotten ...instead of satisfying the customer ur executive is giving one box of celebration in replacement n above all instead of admitting ur company mistake ur executive is making an argument ...i attached all the images of your chocolates ...cadburys is such huge brand the company should respect the customers complaint and customer as well company is formed by the customers if you treat the customers like this what will be your reputation
I look forward to hear you as soon as possible to resolve this problem. If I do not hear from you within 1-2 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am attaching images of your bad product.
Thank u
Anoop Singh

I got the call from your executive against my complaint but sorry to say m not satisfied with your revert as your company is giving me same 1 celebration box in exchange of celebration box ... chocolates are rotten covered with fungus the product was totally rotten I bought 5boxes of same celebration one and distributed to my relatives and friends on Diwali as i kpt one box for my son and we opened the box chocolates came out rotten ...instead of satisfying the customer ur executive is giving one box of celebration in replacement n above all instead of admitting ur company mistake ur executive is making an argument ...i attached all the images of your chocolates ...cadburys is such huge brand the company should respect the customers complaint and customer as well company is formed by the customers if you treat the customers like this what will be your reputation
I look forward to hear you as soon as possible to resolve this problem. If I do not hear from you within 1-2 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am attaching images of your bad product.

I had purchased cadbury family pack which was not sealed and there was one line less in the cadbury

Today I ate a cadbury dairy milk which came in a gift pack (the celebration pack). It was gifted to me by my uncle. When i opened a bar of dairy milk I found that the colour of the chocolate was completely white and the the taste was also different. I did not like the taste at all. Also when I checked for the date, I was completely shocked. As there was no date mentioned on the packaging. There was no date mentioned on any of the packaging of other chocolates as well.

Yesterday I bought cadburys celebration chocolate box when i open the chocolates chocolate taste like soil n chocolates r rotten and full covered with white fungus ...how can cadburys can so careless as kids r fond of chocolates ..If i had seen my son could fallen ill after eating this chocolates...i m attaching the picture of chocolates...cadbury is such a huge brand didnt expect this kinda of saddi hui chocolates from them...pleas look into this matter and kindly replace my box !
Thanks you n waiting for your revert

I had purchased a Cadbury celebrations pack yesterday and all of the chocolates inside turned out to be of very bad quality, they look like they've expired. The texture of chocolate is not at all smooth and it tastes very bad. It's not acceptable to cheat the consumers with bad chocolates wrapped inside celebrations pack.

Yesterday i bought 2 pakets of Cadbury Celebrations Silk Selection . Iwas out of taste and have bad smell its like we eat rough oil

I got my Cadbury celebrations box yesterday on the occasion of Diwali but today when I opened it I found that out of the 3 small dairy milk I only got 2 and 1 is missing. I request you to send a new celebrations box or a coupon for the same for further use. By the way I am a great fan of Cadbury thus a box full of Cadbury different chocolates would be enough to keep me a forever fan of Cadbury irrespective of this issue.!

Recently brought silk almond roast chocolate with manufacturing date 17/03/2021. The chocolate inside texture is verybad and it tastes like sour and smell like greasy.

Dear Cadbury, I brought Cadbury dairy milk minis from a shop nearby couple of days back and found bubble like structures which I found its not sugar bubbles.The appearance was not pleasing and I dint feel like eating.I herewith attach a picture of that.Being a Cadbury lover I felt more disappointed with this scene.I request you to kindly fix the issue hence there nomore complaint regarding the same.

I would like to complain about a worm found in Fuse Cadbury chocolate bar.
I resently bought few fuse Cadbury chocolate bars and in one of the bar we found a worm. I am complaining to Cadbury because I couldn't find any hole or opening in the package so it is possible that the worm could be in the chocolate from the factory... possibly from the nuts.
So please do the needful to clean and use better quality nuts.
I can provide the pictures, videos and The bar itself. I am trying to preserve the bar, if in case the company will contact me.
I hope you will reply to my complain and take serious action.
Regards
Always a Cadbury fan
Jenifaf ZS
[protected]@gmail.com
[protected]

Purchased dairy milk silk from after eating a bite felt a change in taste and after checking it was spoiled then checked expiry and manufacturing date of the product it was fine but product was not good .

On 25th I purchased the 5 choclates, out of which one of them was having a insect sticked to the chocolate.
As I opened its wrapper I was shocked and in case I haven't seen that insect and I eat that chocolate and become sick than who will be responsible.
On the same day I dropped an email but haven't heard anything till now.
A gentleman called me and asked to share the photo after sharing I haven't heard back from you side.