Mondelez India Foods / Cadbury India Complaints & Reviews

To the team,
Tomorrow I order two small Cadbury's celebration 50 rs packs for my kids, in which the Cadbury bar (dairy milk) found of bad quality, and having white colour fungus on it .this was sooo bad, by mistake my 2 year son eat some part of it..can't accepted from company like Cadbury to deliver such a bad quality product..I am writing to you to take some immediate action on it...

I bought 2 dairy milk today and both are faulty on one choclate we didn't find the dairy milk logo and another one we got half inside I'm sharing both images.

The chocolate was within its expiry date (pkd on 03/01/21) and unopened till I opened it to find oily and sticky secretion all over the paper cover giving off a foul smell. I didn't open the golden foil but the foul smell is very prominent. Please provide support.

Yesterday I bought a Cadbury Temptations Almond Treat and now while I opened the paper cover I saw that the upper corner portion of the chocolate bar was missing. The packet was intact. It was neither torn nor leaked!! I always trusted Cadbury but never really imagined that it was becoming fraud like the others too!!!

I bought a dairymilk (₹40) and it was packed on 09/03/21. When i opened the seal, i saw this pattern on the choclate. It seems disturbing.
Please do the needful.
I'm attaching images with this complaint.

Hi Team, I bought a box full of dairy milk chocolates for my sons birthday to distribute to his friends, as i opened one chocolate from the box, the color was changed and spots were seen.. then i taught the product must be expired but it was manufactured 29.01.21 and hold 12 months of expiry...

Cadbury Bournville 70% dark . This chocolate is very bad and taste is very worst. So please stop the product. The product quality is very worst. I'm not satisfied.some health issues will come.i vomit it. Thank you

I am a grocery shop owner.My shop at chapui khash colliery, kalipahari, Paschim Burdwan, West Bengal-713339.
I sale Cadbury chocolate at my shop since 16 years. I demand many times a fridge box for sale Cadbury chocolate to your sales team but your sales team give no response.So pls see the matter and provide me a fridge box for better sale in future....

I Hazari Provisional Store
I want new Cadbury chocolates cooler please give me new cooler. I have already complained so many times.
Regards,
Mohammad Ayoub Hazari
Hazari Provisional Store
Cell:- [protected]
Address:- Amda Kadal Lal Bazaar, Srinagar Jammu And Kashmir

I bought a pack of Cadbury Hot chocolate on April 6th and its manufacturing date on Pack was 11/2020, according to the pack the expiry date was 12 months from the manufacturing date (i.e. 11/2021) I opened it on 19/04/2021, and found live worms with worm web in the pack. I use it for my kids and just imagine the after effects if i haven't checked before using. I am totally disappointed with the cadbury company for risking in other's life like this and not sure how fssai has issued certificate for such standard less company.

Dear Sir,

This is with regards to the chocolate we purchased Qadbury Temptations Almond Treat from pista house today. When we opened the pack the chocolate was half of the actual size. This is not at all expected from Qadbury.

Kindly find the attachment of the photographs of the same.
I would request to escalate this immediately and make sure you address it.

With Regards

Vikram
Sr BM
Intas Pharmaceuticals
[protected]

Chocolate color and quality are not good.it comes in 2 color brown and half in silver

My current visicooler is 5 year old and its cooling capacity is not enough to store products well. Since 2 years i am requesting my local distributer to replace my visicooler but they ignore me to last 2 years.

There was a dead fly with web and eggs on my fuse chocolate. What you guys are going to do about it

I have found the piece of cotton cloth in Cadbury Crackle. This is major quality issue, irresponsible behavior and matter of negligence. This may caused big health issue.

Date of Purchase : 31.03.2021
Location of Purchase : Town Bazaar, Kamothe, Navi Mumbai

Opened on date : 07.04.2021
Manufacturing Date : 01/2021 ( Expire after 12 months)
Other product details are attached in photographs

I had purchased one fruit & nut chocolate and on opening, it is found rotton from inside. see attached video.

You can either refund or replace.

Name: D N Shah
Add: 803, Shatrunjay, Neelkanth Valley, Rajawadi, 7th Rad, Ghatkopar East, Mumbai - 400077

Ph: [protected]
email: [protected]@hotmail.com

I have bought Cadbury Bournville raisin and nuts. I opened the pack and half of the pack filled with air not with chocolate...its was badly
disappointed when opened..so please give me the reason.

I opened 3 fresh packs of Cadbury dairy milk but found them all to be infected with fungus and is inedible. They all are packed on 01/2021 and absolutely under the edible period as per standards . Then why I got my product bad.
This type of quality is not expected from a brand like you.

Hlo my name is Rizwan I have a pan shop near Sangam Hotel Karad, Maharashtra, 415110, which is Sangam Pan shop
Which is a 3 star Hotel and i have a shop beside of it. Its been a nearly a month our Cadbury fridge is not working we've given complaint to dealer of our city. They just send some guy and told us that this fridge have a gas leakage after that there is no process please do something fast that i get a another fridge/cooler
Because of not working of fridge the customers are not buying the chocolates if they don't buy it. It will be expire soon we buy approximately 10000 in a month
I hope you will you will do whatever you can as soon as possible please

My contact number . [protected]

Dear Ms. Deboleena Chatterjee,
Brand Manager

My name is Ms Akanksha Kumari. I am in +2 and will be appearing for my intermediate exams this May. I live in Gorakhpur, Uttar Pradesh. Post the death of Sushant Singh Rajput, I have taken a decision to stop eating Perk, which is my favourite chocolate until your brand ambassador Ms. Alia Bhatt will continue promoting it. I do not wish to spend on brands that continue promoting bollywood faces.

Instead I would strongly recommend you to consider real life heroes such as Mr. Sandeep Verma, a Youtuber promoting channel named Stylerug as your brand ambassador. The reasons being we can connect with Stylerug, he is passionate, honest, hardworking and most important belonging to middle class family. If your consumers are mostly middle class then why face promoting your brand should be a rich arrogant actor who doesn't carry middle class values?

I hope you will take my suggestion in right context and would discontinue Alia's association with Perk. The moment this change happens, I will immediately start buying Perk.

Thanking you,

A concerned citizen,
Akanksha