Cadbury treats had fungus. Bought the chocolates from a plus store in #34'pand plaza' 3rdmain road, ramanjaneya nagar, chikkalasandra, bengaluru, karnataka 560061 on the 27 mar 2020. Chocolate had fungus was returned immediately to the store. The store did not give a refund nore did they replace the chocolate. Its disgusting to see such pathetic quality from cadbury.. And such lously association with stores that cannot mange supply chain. If it's spoiled replace or refund.. Why the fuss. You can call me back on my number [protected]. Refer to the pictures for the state of the chocolate
Aug 13, 2021
Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2020
Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you.To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
Mondelez India Foods Private Limited is a responsible and law abiding organisation and is sensitive to its consumers’ sentiments. The advertisements are a creative rendition and do not intend to hurt anyone's sentiments or convey a wrong message. For any other concern or query, please write to us at [protected]@mdlzindia.com. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited