Mondelez India Foods / Cadbury India Complaints & Reviews

I bought a packet of Cadbury diary milk mini from nearby shop (hypermarket) on 25/05/2023. Today (27/05/2023) I opened the package. The first mini chocolate I took from the packet felt like half from touch. And when I opened the mini chocolate it was only half and there where white spots on inside of the packet. And there was green moulds on the half chocolate present inside the packet.

This is Om Prakash Branwal, owner of Branwal Store, UID : 2019306, situated in Bandhu Nagar, Birsha Chowk, Ranchi, Jharkhand 834002.
Our contact -[protected]
Our email: chandan[protected]@gmail.com

Our shop comes under Akshoy Distributor, situated at Sahu Complex near Sakshi Upwan Lahkothi Road, Ranchi and they takes orders from us and delivers products.

Our complaints are as follows:
1. Salesman doesn't take orders on timely basis. He creates gaps of 10-15 days in two orders, also, he doesn't visit us much to take orders properly and tends to take orders on calls only.
2. Dispatchers delivers products damaged and in less quantity as to what was ordered. Like if we have ordered products of say Rs.10000, they only deliver goods of Rs.6000 or so. This creates problems for us in achieving targets given to us on monthly basis and this results loss of schemes for us.

I want to bring your notice to this serious incidence of Cadbury’s Bikaner Distributor team. Our shop is situated in Bikaner, as below:

Shop Name: Ganpati Provision Store
Properitor: Mr. Bhagirath Prajapat
Address: Pugal Road, Near Vishwakarma Mandir, Bikaner, Rajasthan. Pin: 334004
Phone: +91- [protected]

We are selling cadburry products since 20 years, almost all kinds of Cadbury products. But, we haven’t recieved any refrigerator from your agency / company. We have asked agency so many times, but there is no good response. I am not sure, why they are not providing. Either they have alloted refrigerator and using it for their personal use, but we haven’t received any, as of now. It seems some kinds of scam or something unethical business practice going on.

Please look into this matter, on urgent basis, and provide us the best support. No one is listening.

Thanks,

Bhagirath Prajapat,
Ganpati Provision Store,
Bikaner.

We are general Store selling Cadbury chocolates but the refrigerator provided by company is not working at all. Inspite of complaining the company is not responding . Even the person who came by calling on toll free no. didn't mend it properly.
Cadbury agency owner Vinayak interprises pukhrayan says that it's not in hand of them to replace it.Hope to get respond soon. We are suffering from past 4 months. Chocolates are getting melt due to high temperatures.customers are really disappointed

Dear Cadbury Team,

I had been given a Cadbury mini pack (expiry date 26/06/2023). When I opened the chocolate for eating I saw some white bubbles looking particles in the chocolate. This looks a bit weird and I have never seen this before.

Not sure if this is healthy for eating. Request cadbury to further investigate this and return this.

Ankush Malik
[protected]

Cont start VC cooler

Hi Team,

I bought cadbury mini pack (expiry date 02/2024). when i opened the chochlate for eating i saw some white bubbles looking particle in the chochlate. This looks bit wierd and i have never see this before.

Not sure if this is healthy for eating. Request cadbury to further investigate this

Dear sir
I'm resignation my job on April month (my UID 21735 EMP CODE 16134).but till now not receive March Expences, my voucher, incentive.
Balamurali So cannot process my settlement.he is cannot working my market, only meet distributors.he is stay at home but chocobakery target only my disrltributors heavy. He is wrong words speak with me on continue. So I'm releving my job. Pls given my settlement sir ( My family is poor family No paisa for my family food )
Pls action my complaint sir
Thanking you

Bought some Cadbury dairy milk silk mousse today and when I ate 2to3 pieces I found a long hair in my chocolate. I removed it and I thought that it can't be packed as I thought that Cadbury might goes with the proper hygiene guidelines, but again after eating 2-3 pieces of the same I found another hair. I have small hairs so surely those were not mine. This is so disgusting and unhygienic. I will not buy a Cadbury anymore. Not expected from a brand like this. Why don't these big brands care for our health. Do they even follow the government guidelines or not.

Dear Team,

My name is rakesh kumar saini, since last 13 years i am running my general store " Balaji General Store. since that time i am selling your brand products. In beginning i used to sell your products like cadbury etc from my personal fridge. By the grace of god's my business developed then i took your company fridge but since last three years its creating problem that is why i am not able to sell your company products...

Hi,
Your CHALISGAON-424101 Maharashtra's dealer NEW VIJAY DISTRIBUTOR not only visits irregularly, but also delivery system is very poor.
Goods ordered in March end have not been delivered yet.

हॅलो सर आज दोन हप्ते झाल्या आहेत प्लीज चालू नाही होत आणि त्याची cooling सुद्धा होत नाही [protected]

As from 1 month our fridge is not working and we are facing alot of trouble.
Also we complaint about the issue but no response come from our nearest dealer and also from any of the authorities..
Model no. CT40CBY
Serial no. [protected]
Refrigerator no. R134a
Asset no. E17510

Not working Cadbury freezer from last 4 days and making high sound when we start it

I purchased a bar of chocolate (80 grams Cranberry flavour cowting 100rs) on 28th March 2023 from a nearby mall. However never experienced that i end up opening a bad quality chocolate and that too looked less than a complete bar. This is not just acceptable. Have even tried calling their Helpline number, but just no response and the call drops.

I bought a celebration pack of cadbury and not even 1 choclate was in a condition to eat.

The quantity of the new 500g bottle was very less. It was only a little more than half the size of the bottle. I've attached the photo...

Net wt. given of Cadbury's Fruit&Nut chocolate bar written as 36 g but size of bar has reduced considerably within a matter of weeks. Cadbury India is keeping the earlier 45g sachet size for individual bars but the current bar size and weight is suspect. FSSAI License No. [protected] / [protected] needs to be suspended immediately for fraud and misleading sachet sizes. Stern action resulting in fine/jail needs to be taken against asap against Cadbury and its parent company Mondelez India for fraud and misleading customers.

Dear sir/madam,


Myself Jagdishbhai I Patel shop owner of Mahesh Tobacco in Dombivli (w).I am requesting to our distributor HARI OM trading that undertake me in wholesaler.I am giving 100000/- order per month then also not getting any benefits.so please take some action and solve my problem as soon as fast.

Thanking you

Regard
J I Patel
[protected]

I bought a chocolate from a store near by .
It has an unusual taste