Mondelez India Foods / Cadbury India Complaints & Reviews

Sir,

With due respect I want to state that I am Sudipta Bera, an employee of the Health department, I purchased a Cadbury Celebration Pack for my 7 years old son. Expiry dates of the pack 18.02.2024. Means it will be used by 18.02.2024. But today means on 18.02.2024 when I open the celebration pack to take chocolate, all of them totally damaged and fragile when I open the wrapper of chocolates one by one. Whereas expiry dates of damaged chocolate seen from the wrapper is May, 2024. All the chocolates of this celebration pack spoiled and I threw it to the dustbin. With this I also threw away 150 rupees which I spent to buy it.

It is not expected form Cadbury Like Company and please suggest what to do.

Some photos of Celebration Pack and damaged chocolates attached here with.

Thanking you,

S Bera

Mob- [protected]

I have repetitive reached out to the fellow local recognized dealers of Mondelez, but no response.

My Name is Aquilin Nadar- [protected]. The location is Chimbipada, Bhiwandi. This location falls as a gram panchayat location but 10 mins far from Bhiwandi. I have been continuously chasing the [protected]@mdlz.com. After few response, of help will be delivered, they have stopped responding without a solution.

My objective was get Mondelez products to my shop. But since no dealership was available, i requested if there is no option i would continue to take dealership as well if that is the case.

The communication is attached for your review and reference. Request your support, being such a big brand and well know products. Glad to have it in my shop. Also if any areas i can be part of this brand as well, will be glad to contribute. But please find out a way out. Thanking you.

I bought Cadbury Diary Milk Silk Hazelnut and it was packed using Medical Tape in inside.

Such unhygienic and unhealthy packaging is not expected from such renowned company.

I purchased a 5 rs Cadbury gems packet from a local shop. As they claim that net wt 7.9 gm per 5 rs packet but I feel from outside that only 2 quantity of balls inside which is not equivalent to what they claimed . It is very disappointing for any customer specially from Cadbury. Need solution as soon as possible.

I purchased oreo dairy milk chocolate..it was found very oily and bad smell..loss of money and fed up with the product.The product is not expired butt it smells bad

Sir mera visi couller bar bar kharab ho rha hai jise sahi karane ke baad ek se dho din me kharab ho jata hai iss liye mujhe old visi couller ki jagah new bada visi couller available karaye kyoki meri sale bhi phele se double ho gyi hai jise ki iss me pura maal nahi aa pata hai please help me mera shop name hai master cosmetic and daily needs my address Jain gali ke paas dholpur rajasthan india my mobile number is [protected] please help me sir me kafi parasan hu please help me

Sir mera visi coller bar bar kharab ho jata hai jise muje change karbana hai or ho sake tho thoda bade size ka mangbana hai please help me sir my name brijmohan dholpur

I am a business man and i sell cadbury choclate on myshowroom but unfortunately my cadbury fridge is not working properly and the distributor of my area is not listening about my complaint anymore, so i want help regarding to change the cadbury fridge, thank you.

I had purchased a combo pack of oreo biscuits (pack of 5) and after I opened the sealed packet, I noticed a brown coloured worm swarming in the cream.The pictures for proof are attached alongwith.
This is unacceptable I had opened it for my 10 year old cousin to eat.
Is this how oreo does quality check ?

Dear Cadbury, please bring marvellous creation jelly popping candy back

Hello

I recently received a Cadbury Celebration box as a Goodie with 5 piece of Dairy milk, 3 piece of Gems and couple of 5 Start Packets.

The quality of none of the Dairy Milk products were fit for consumption and in different shapes though the Box was not damaged which makes it clear that it was not damaged in transit.
I had never seen a Dairy milk in that shape, color and marks which is highly Condemable.
I have also raised it in my Office as it is surprising such a poor quality delivered to high volumes catering to MNC companies.
Code - Z31009 A
Packed 09.10.2023
Serial under Bar code[protected]

Please ensure good products are delivered as mostly it is consumed by children in todays world.

Regards
Gopi

Support Team,

I purchased a crispello chocolate on 8th December it was in spoiled and non consumable state, chocolate colour was changed and white and green spot on it.its expiry date mentioned as Mar-24, attaching photos.
This is my first bad experience from Cadbury.

Code -A30718A

Thanks,

Abey

8th December 2023
today I bought crispello from a shop nearby for INR 35 and when I opened it it was completely covered by fungus also the texture was very rough it had structures like worms in it.
also, the expiry has not yet come
it has mfd MAY 2023

the shopkeeper refused to take it back and give me another piece, It is terrific for a brand like Cadbury products and brand value

I got a completely dissatisfying chocolate from dairy-milk. The chocolate is full of little bubbles on it and holes in it. We unknowingly consume it and suffered a lot. One of our family member suffered from vomiting, loose motion, cough, and high fever. We had paid about 10, 000 Rs for medicine + travel and doctor fees, The doctor fees was 2200 is just for 1 day whereas my family member was there for 2 days on glucose. The fact is that chocolate is still not expired because the expiry date is May 2024. the condition of chocolate was very bad. We suffered a lot and we don't have the bill of the medicine so prescription page is also below so one can calculate with the name of medicine. Cadbury produces 40 crore chocolates in one day one stock. So if 1 crore are like mine so crores of people had to suffer a lot just because of their mistake which violated consumers right. Please consider our problem and request. We want justice for our and other's suffering. The amount I written is very less than our loss, that's why we are expecting a call from you because the loss amount is just a approx without travel and more that's why we are expecting a call from you. Thank you, all the evidences are in the below documents:

Hello cadbury,
We could see this small dots on the some of the dairymilk's we purchased yesterday for 10 rupees. Is it safe to eat? Expiry date shown is August 2024.

The chocolates inside the 5 star chocolate bites pack. All the chocolates we opened had wierd bumps / bubbles and a change in taste
The pack is not expired

I got four celebrations on bhaidooj 14.11.2023 but when I cut celebration ( 15.11.2023) and I cut dairy milk pack I was totally socked, these are not edible. I also gave two dairy milk packet two children they also ate these and they told me It was not good to eat . Now you can tell me that children eats these and if they can affect any harmful diseases will you take responsibility for them?? I complain this matter and I hope you can take appropriate action . And atlast I demand compensation against this.
Thank you...

Very very bad quality & harmful for our child health. Dairymilk it very big brand but first I will show it very very bad quality.

Just bought a dairy milk celebration pack recently, and all the chocolates inside were not what they come in their loose packs.
The chocolate was dry and grainy, not something you'd expect from Cadbury.

If possible, I'd like to get a refund for the pack bought.

Today i gifted this Cadbury celebrations to my friend. When he opened that all chocolates like dairy milk, five-star was rotten, spoiled. After that my friend sent that pic of that celebration. It is very shameful for me to gift this. This completely shows that company is not considering about providing good quality to the consumer.
Packet code 030713A
Pkd date 13/07/23
Exp date 18/02/24