Claimed

Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Updated: Feb 17, 2025
Complaints 1685
Resolved
851
Unresolved
834
Contacts

File a complaint to Mondelez India Foods / Cadbury India

Having problems with Mondelez India Foods / Cadbury India?

File a complaint and get it resolved by Mondelez India Foods / Cadbury India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mondelez India Foods / Cadbury India reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Utsav Singh 790
from Jamshedpur, Jharkhand
Jan 3, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
Report
Copy

Unhealthy Chocolate bar

Address: TS L6 Q.NO.5, Infront of Joggers Park, TUBE BARIDIH, JAMSHEDPUR - 831017

I bought a Cadbury Celebrations worth ₹100 in Jamshedpur, Jharkhand. When I opened its Dairy Milk bar, It was looking rotten. It was a spoiled and decomposed bar. Full of fungus. It tasted like trash. It's expiry date (JUNE 2023) wasn't even passed yet. I want compensation of this fraud done by the company or I will file a lawsuit against Cadbury in Ranchi Highcourt, My Brother is an advocate....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shreekant Srivastava
from Mumbai, Maharashtra
Jan 3, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
Report
Copy

Cadbury dairy milk silk Oreo silk

Address: 551 cha 207 gha new sardari khera Alambagh lucknow, uttar pradesh, India

Very bad pathetic taste of chocolate.
Oil coming out of chocolate.
Wrapper was sealed, but inside paper was drenched with oil.
Stomach ache after eating....
Helpful
Found this helpful?
1 Comment
Report
Copy
N
NIL@42013
from Pune, Maharashtra
Jan 2, 2023
Jan 3, 2023
This thread was updated on Jan 3, 2023
Report
Copy

Duplicate or bad quality

5 star chocolate taken from vaishali general store pune mukund nagar swargate area
The taste was very bad .
Shopkeeper denied to take back...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
MANAGEMENT FACTS
Dec 17, 2022
Dec 19, 2022
This thread was updated on Dec 19, 2022
Report
Copy

Cadbury Celebration

Address: Mumbai

All cadbuary are spoilled with black spots on it not even able to consume.its expriry date is in 2023 still its damaged now only.Atealst cadbuary celebration has its own brand.very disappointing to see not only 1 but other cadbuaroes are also with black spots on it ....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
anonyumus
Dec 6, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
Report
Copy

Spoilt cadbury sold in celebration box

Website: cadbury.in

We bought cadbury celebration as they were selling buy one get one all the dairy milk bars are spoilt & have bumps...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
U
from Agra, Uttar Pradesh
Dec 4, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
Report
Copy

All the chocolates in Celebration box decomposed

I purchased Celebration box in Agra. All the chocolates in the box are powdery and decomposed. All are discoloured with white marks....
+3 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Haleema9
from Rajahmundry, Andhra Pradesh
Nov 24, 2022
Nov 28, 2022
This thread was updated on Nov 28, 2022
Report
Copy

I'm complaining about silk chocolate

Address: 6-246/1, Main Road, opposite Andhra Bank, Kadiyapulanka, Kadiyam mandal, East Godavari district, Andhra Pradesh, 533126

Recently, i purchased silk chocolate from nearby store. When I opened chocolate cover it smelled so bad. Even taste so bad. It tasted like oil and bitter. I see holes on chocolate and white layer is formed. Please resolve my issue....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shubham1110
from Ludhiana, Punjab
Nov 23, 2022
Nov 24, 2022
This thread was updated on Nov 24, 2022
Report
Copy

Cadbury Silk Oreo (Red Velvet) Smells and taste bad

Address: Plot No. 217, Tower Line 5, New Subhash Nagar, Ludhiana, Punjab, 141007

I bought a Cadbury Silk Oreo (Red Velvet) for 175 rupees; it smells and tastes like ###. I read about it on the internet that it is supposed to smell bad, but why does it taste spoilt? It was supposed to get expired on 12/08/2023, and I bought it on 22/11/2022.
Is it a joke so many CUSTOMERs have to delt with this same issue, which is not good....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Amanmikki
from Noida, Uttar Pradesh
Nov 20, 2022
Nov 24, 2022
This thread was updated on Nov 24, 2022
Report
Copy

I got very poor product cadbury pack chocolate box and I want refund or new pack fresh pack

Address: Its in mumbai

I got very bad quality Cadbury chocolate for my kid From cadbury brand...
+1 photos
+1 videos
Helpful
Found this helpful?
1 Comment
Report
Copy
L
Laxmi_priya
from Bengaluru, Karnataka
Nov 16, 2022
Nov 24, 2022
This thread was updated on Nov 24, 2022
Resolved
Report
Copy
Resolved

Cadbury Fuse - A Defective Product & Request for refund

Hello,

I am Laxmi, today (16/11/2022) I purchased a Cadbury Fuse 45g chocolate bar from nearby More Supermarket located in Jayamahal Extension, Bengaluru, India.

The chocolate looked completely fine with the packaging. However, once I unwrapped the chocolate bar I found a dead worm inside the wrapper I was completely shocked and opened it further to inspect and found a web sort of thing at the ends of the chocolate...
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Draco Malfoy
from Powai, Maharashtra
Nov 5, 2022
Report
Copy

Dairy milk chocolate Rotten

Dear sir/mam,
I purchased to silk chocolate yesterday. While opening the first chocolate I could smell rotten oil from the package. I ignored it and opened the package to see intact chocolate bar with white layer above it. I tasted the chocolate since in package it was recommend that whitish layer won't affect the fitness for consumption but it was good and tased very bad and the chocolate felt like sand on my tongue. So i threw away...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
agarwalstores1991
from Jaipur, Rajasthan
Oct 21, 2022
Nov 12, 2022
This thread was updated on Nov 12, 2022
Resolved
Report
Copy
Resolved

Cadbury chiller not replaced it's diwali time

Address: Agarwal stores 67 main road Ramnagar sodala jaipur 302019

We have our shop since 60 year's old we have already requested for new chocolate chillar which we didn't get now all our chocolates are melt please send chillar asap so that we can meet our customers expectations so kindly sends chillar asap our address agarwal stores 67 main road Ramnagar sodala jaipur 302019...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr Peerzada Aaiza Nazim
Oct 20, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
Resolved
Report
Copy
Resolved

Fungus moulds in cadbury dairy milk

Address: 1345,HANIF MANZIL, OPP DENA BANK, G.P.O ROAD

I received cadbury celebration as diwali gift, in that i found fungus in cadbury it was very disappointing. It was not expired . Its date of expiry is 07/2023. All dairy milk in the cadbury celebration had fungus ....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Adieb
from Patna, Bihar
Oct 20, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
Resolved
Report
Copy
Resolved

Rotten Cadbury fuse bar

Address: Patna

Found worms and insects crawling inside cadbury fuse bar, of which expiry date is March 2023. Very unhygienic packaging of the product from the company.It can lead to food poisioning. Want a compensation from the company....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mubatariq
from Lucknow, Uttar Pradesh
Oct 18, 2022
Oct 20, 2022
This thread was updated on Oct 20, 2022
Resolved
Report
Copy
Resolved

The chocolate I bought.. Doesn't look edible

Address: Mumbai

I bought a chocolate.. Bournville and when i opened the packet the chocolate was spotted and was crumbling and was hollw from inside... I don't think it's safe to eat it.. Is has some white coating... And according to the details provided on the packet it wasn't expired...
I have photos of it bt it can't be uploaded dur to it's size..
It would be helpful if you contact me though e mail.
[protected]@gamil.com...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aadithya U
from Chennai, Tamil Nadu
Oct 14, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
Resolved
Report
Copy
Resolved

5 Star Nutty - Live worm found

Website: Home | Mondelēz International, Inc.www.mondelezinternational.com

I have purchased a 5 star Nutty chocolate on 13/10/2022, Thursday from Le Cucina Supermarket near my place. I unwrapped the chocolate
around 9.30 p.m on the same day. I was thrown into a state of extreme shock as i found a live worm in the chocolate. The chocolate has not
yet reached its expiry date. I was very disappointed with a reputed brand providing chocolate of this quality. I was about to offer the
chocolate...
+3 photos
+1 videos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aryan0550
Oct 12, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
Resolved
Report
Copy
Resolved

Dairy milk silk chocolate had a bad quality

Address: Spangle Lok Vihar, Barotiwala, teh. Baddi, dist. Solan, Himachal Pradesh-174103

I got a dairy milk chocolate which having bad taste and having fungus on it before expiry....
+5 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhatneha
from Noida, Uttar Pradesh
Oct 9, 2022
Oct 11, 2022
This thread was updated on Oct 11, 2022
Report
Copy

Bad Product quality of chocolate

Address: Spring meadows techzone 4 greater noida west Gautam Buddh Nagar

Smell coming from chocolate, I was giving it to my 2 year kid. As I opened the pack the butter paper was filled with oil and was smelling bad. Chocolate inside was also not good. This is not at all expected from a brand like Cadbury.

Pictures attached below with batch number and DOM and DOE...
+1 videos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Oct 8, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
Report
Copy
Resolved

Distributer not responsible

Dear Sir / madam Madam

I have opened a café shop a week ago, willing to sell Cadburry chocolates. We are trying to reach your distributor over phone he answered one time and promised me to deliver materials to Sira city which is located 17 km away He didn’t show any interest to visit us. He is not answering my calls
Please help me

Sira
Tumakuru district
Karnataka...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AyushD3
Oct 4, 2022
Oct 30, 2022
This thread was updated on Oct 30, 2022
Report
Copy

Bug found inside pack of Dairy Milk

I have received pack of Cadbury celebrations in which while opening single pack a bug was found inside even the quality of product also found not in very good condition.

Packing Code: F20629A
Packed on: 29/06/2022
Expiry Date: 30/04/2023

Mondelez India should accept this big mistake along with proper apology letter and compensation for the incident....
+3 photos
Helpful
Found this helpful?
1 Comment
Report
Copy