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Mondelez India Foods / Cadbury India Complaints & Reviews

www.mondelezinternational.com/india
2.8
Updated: Mar 30, 2026
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Mondelez India Foods / Cadbury India reviews & complaints page 6

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A
ankushM17
from Ghaziabad, Uttar Pradesh
May 13, 2023
May 15, 2023
This thread was updated on May 15, 2023
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Dear Cadbury Team,

I had been given a Cadbury mini pack (expiry date 26/06/2023). When I opened the chocolate for eating I saw some white bubbles looking particles in the chocolate. This looks a bit weird and I have never seen this before.

Not sure if this is healthy for eating. Request cadbury to further investigate this and return this.

Ankush Malik
[protected]
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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    S
    Sadiyasudha
    from Begusarai, Bihar
    May 11, 2023
    May 12, 2023
    This thread was updated on May 12, 2023
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    Address: Birpur
    Website: Birpur

    Cont start VC cooler
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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    Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
    Reply
    Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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      S
      sumit.555
      May 9, 2023
      May 12, 2023
      This thread was updated on May 12, 2023
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      Hi Team,

      I bought cadbury mini pack (expiry date 02/2024). when i opened the chochlate for eating i saw some white bubbles looking particle in the chochlate. This looks bit wierd and i have never see this before.

      Not sure if this is healthy for eating. Request cadbury to further investigate this
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      View replies
      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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        S
        Sathishkumar Vakkottai
        May 9, 2023
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        Address: 3/294 ,west street,vakkottai, koothanallur,614101

        Dear sir
        I'm resignation my job on April month (my UID 21735 EMP CODE 16134).but till now not receive March Expences, my voucher, incentive.
        Balamurali So cannot process my settlement.he is cannot working my market, only meet distributors.he is stay at home but chocobakery target only my disrltributors heavy. He is wrong words speak with me on continue. So I'm releving my job. Pls given my settlement sir ( My family is poor family No paisa for my family food )
        Pls action my complaint sir
        Thanking you
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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          P
          puru12
          from Faridabad, Haryana
          May 8, 2023
          May 10, 2023
          This thread was updated on May 10, 2023
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          Bought some Cadbury dairy milk silk mousse today and when I ate 2to3 pieces I found a long hair in my chocolate. I removed it and I thought that it can't be packed as I thought that Cadbury might goes with the proper hygiene guidelines, but again after eating 2-3 pieces of the same I found another hair. I have small hairs so surely those were not mine. This is so disgusting and unhygienic. I will not buy a Cadbury anymore. Not expected from a brand like this. Why don't these big brands care for our health. Do they even follow the government guidelines or not.
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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          Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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            R
            rakeshkumarsaini
            from New Delhi, Delhi
            May 7, 2023
            May 8, 2023
            This thread was updated on May 8, 2023
            Resolved
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            Resolved

            Fridge for Cadbury Chocolate products not working properly

            Address: 251-B, E- Block, Shyam Vihar Phase 1 Najafgarh, New Delhi 110043

            Dear Team,

            My name is rakesh kumar saini, since last 13 years i am running my general store " Balaji General Store. since that time i am selling your brand products. In beginning i used to sell your products like cadbury etc from my personal fridge. By the grace of god's my business developed then i took your company fridge but since last three years its creating problem that is why i am not able to sell your company products...
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            N
            [email protected]
            Apr 24, 2023
            Apr 25, 2023
            This thread was updated on Apr 25, 2023
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            Address: NEW HANS MEDICAL LAXMI NAGAR CHALISGAON

            Hi,
            Your CHALISGAON-424101 Maharashtra's dealer NEW VIJAY DISTRIBUTOR not only visits irregularly, but also delivery system is very poor.
            Goods ordered in March end have not been delivered yet.
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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            We thank you for writing to us. We have forwarded your comments to our West Branch for necessary action. Look forward to your continued patronage.
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              R
              Rk bazar
              Apr 14, 2023
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              Address: Mhatre chowk Nilje Gaov lodha Haven palava Dombivali East 9967599686

              हॅलो सर आज दोन हप्ते झाल्या आहेत प्लीज चालू नाही होत आणि त्याची cooling सुद्धा होत नाही [protected]
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                P
                Praveen Golchha
                Apr 7, 2023
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                Address: Golchha provision store, Basantpur

                As from 1 month our fridge is not working and we are facing alot of trouble.
                Also we complaint about the issue but no response come from our nearest dealer and also from any of the authorities..
                Model no. CT40CBY
                Serial no. [protected]
                Refrigerator no. R134a
                Asset no. E17510
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                View replies
                Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
                Reply
                Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                  Y
                  Yashodamilk
                  from Amravati, Maharashtra
                  Apr 4, 2023
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                  Address: Yashoda dairy hi Badnera road Amravati

                  Not working Cadbury freezer from last 4 days and making high sound when we start it
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                  Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                    B
                    Bhat.Aishwarya
                    from Bengaluru, Karnataka
                    Mar 30, 2023
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                    I purchased a bar of chocolate (80 grams Cranberry flavour cowting 100rs) on 28th March 2023 from a nearby mall. However never experienced that i end up opening a bad quality chocolate and that too looked less than a complete bar. This is not just acceptable. Have even tried calling their Helpline number, but just no response and the call drops.
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. We would like to inform you that our toll free number is working properly and we are receiving calls on this [protected] number. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd).
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                      D
                      Dtuukbgfd
                      Mar 21, 2023
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                      I bought a celebration pack of cadbury and not even 1 choclate was in a condition to eat.
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                        I
                        iakanksha25
                        Mar 21, 2023
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                        Cadbury Bournvita 500g

                        The quantity of the new 500g bottle was very less. It was only a little more than half the size of the bottle. I've attached the photo...
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                        Anubhav_Mukherjee
                        Mar 19, 2023
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                        Net wt. given of Cadbury's Fruit&Nut chocolate bar written as 36 g but size of bar has reduced considerably within a matter of weeks. Cadbury India is keeping the earlier 45g sachet size for individual bars but the current bar size and weight is suspect. FSSAI License No. [protected] / [protected] needs to be suspended immediately for fraud and misleading sachet sizes. Stern action resulting in fine/jail needs to be taken against asap against Cadbury and its parent company Mondelez India for fraud and misleading customers.
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                        Hi, we have read your comments with concern. Mondelez India Foods Pvt Ltd (formerly Cadbury India Ltd) is a responsible manufacturer and we have enjoyed consumer confidence for over 70 years in India because of our commitment to Quality and Consumer Satisfaction. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                          P
                          Patel32
                          from Dombivli, Maharashtra
                          Mar 10, 2023
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                          Address: Dombivli, Thane, Maharashtra

                          Dear sir/madam,


                          Myself Jagdishbhai I Patel shop owner of Mahesh Tobacco in Dombivli (w).I am requesting to our distributor HARI OM trading that undertake me in wholesaler.I am giving 100000/- order per month then also not getting any benefits.so please take some action and solve my problem as soon as fast.

                          Thanking you

                          Regard
                          J I Patel
                          [protected]
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                            Kriti Jain2345
                            from Powai, Maharashtra
                            Mar 2, 2023
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                            I bought a chocolate from a store near by .
                            It has an unusual taste
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                            Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                              Gulshan kumar 8934
                              from Chennai, Tamil Nadu
                              Feb 22, 2023
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                              Address: Cake point chennai

                              I have placed stock for my supermarket still now i didn't recieved any stocks.. from cake point chennai
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                007tauseef
                                from Kalyan, Maharashtra
                                Feb 19, 2023
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                                Address: Shop no.1 banu manzil, dr. Ambedkar road kalyan w, thane, Maharashtra 421301

                                Helllo my name is Hussain. I own a shop name huda kirana and gernal store. At banu manzil, dr. Ambedkar road kalyan (w), thane, Maharastra 421301. From 6 month the Cadbury fridge not working. I have contact many times to saleman and distributor. But they are giving me only empty hope. The fridge is 10-12 years old. So i request you to change the fridge as soon as possible. In the summer season chocolate melt without fridge. So i am not able to sell any Cadbury product. Please solve this problem as early as possible.
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                                  007tauseef
                                  from Kalyan, Maharashtra
                                  Feb 19, 2023
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                                  Address: Shop no.1, banu manzil, dr.ambedkar road, kalyan w thane Maharastra 421301

                                  My name is Hussain . I own a shop name Huda kirana and gernal store. In Banu manzil dr. Ambedkar road kalyan w, thane, Maharashtra 421301. The fridge is not working from 6 month. I have informed many times to saleman. But they are giving me only empty hope. This fridge is 10-12 year old so i request to chage the fridge as soon as possible. Now in summer season the chocolate melt without the fridge. And i am not able to sell any Cadbury items. Please do needful as early as possible.
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                    PUGAZHENDHI ELANGO
                                    Feb 15, 2023
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                                    Address: No 72, Pillaiyar koil Street, Golden George Nagar

                                    Recently bought Dairy milk hazelnut, the chhocolate tastes good whereas the nuts in the chocolate taste wierd and bad, it tastes very bitter, nut looks old and oily, request you to take necessary action and support against the same
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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