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Mondelez India Foods / Cadbury India Complaints & Reviews

www.mondelezinternational.com/india
2.8
Updated: Feb 17, 2026
Complaints 1710
Resolved
854
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856
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Mondelez India Foods / Cadbury India reviews & complaints page 6

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S
Sadiyasudha
from Begusarai, Bihar
May 11, 2023
May 12, 2023
This thread was updated on May 12, 2023
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Address: Birpur
Website: Birpur

Cont start VC cooler
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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    S
    sumit.555
    May 9, 2023
    May 12, 2023
    This thread was updated on May 12, 2023
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    Hi Team,

    I bought cadbury mini pack (expiry date 02/2024). when i opened the chochlate for eating i saw some white bubbles looking particle in the chochlate. This looks bit wierd and i have never see this before.

    Not sure if this is healthy for eating. Request cadbury to further investigate this
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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      S
      Sathishkumar Vakkottai
      May 9, 2023
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      Address: 3/294 ,west street,vakkottai, koothanallur,614101

      Dear sir
      I'm resignation my job on April month (my UID 21735 EMP CODE 16134).but till now not receive March Expences, my voucher, incentive.
      Balamurali So cannot process my settlement.he is cannot working my market, only meet distributors.he is stay at home but chocobakery target only my disrltributors heavy. He is wrong words speak with me on continue. So I'm releving my job. Pls given my settlement sir ( My family is poor family No paisa for my family food )
      Pls action my complaint sir
      Thanking you
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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        P
        puru12
        from Faridabad, Haryana
        May 8, 2023
        May 10, 2023
        This thread was updated on May 10, 2023
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        Bought some Cadbury dairy milk silk mousse today and when I ate 2to3 pieces I found a long hair in my chocolate. I removed it and I thought that it can't be packed as I thought that Cadbury might goes with the proper hygiene guidelines, but again after eating 2-3 pieces of the same I found another hair. I have small hairs so surely those were not mine. This is so disgusting and unhygienic. I will not buy a Cadbury anymore. Not expected from a brand like this. Why don't these big brands care for our health. Do they even follow the government guidelines or not.
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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        Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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          R
          rakeshkumarsaini
          from New Delhi, Delhi
          May 7, 2023
          May 8, 2023
          This thread was updated on May 8, 2023
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          Resolved

          Fridge for Cadbury Chocolate products not working properly

          Address: 251-B, E- Block, Shyam Vihar Phase 1 Najafgarh, New Delhi 110043

          Dear Team,

          My name is rakesh kumar saini, since last 13 years i am running my general store " Balaji General Store. since that time i am selling your brand products. In beginning i used to sell your products like cadbury etc from my personal fridge. By the grace of god's my business developed then i took your company fridge but since last three years its creating problem that is why i am not able to sell your company products...
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          N
          [email protected]
          Apr 24, 2023
          Apr 25, 2023
          This thread was updated on Apr 25, 2023
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          Address: NEW HANS MEDICAL LAXMI NAGAR CHALISGAON

          Hi,
          Your CHALISGAON-424101 Maharashtra's dealer NEW VIJAY DISTRIBUTOR not only visits irregularly, but also delivery system is very poor.
          Goods ordered in March end have not been delivered yet.
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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          We thank you for writing to us. We have forwarded your comments to our West Branch for necessary action. Look forward to your continued patronage.
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            R
            Rk bazar
            Apr 14, 2023
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            Address: Mhatre chowk Nilje Gaov lodha Haven palava Dombivali East 9967599686

            हॅलो सर आज दोन हप्ते झाल्या आहेत प्लीज चालू नाही होत आणि त्याची cooling सुद्धा होत नाही [protected]
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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              P
              Praveen Golchha
              Apr 7, 2023
              Apr 10, 2023
              This thread was updated on Apr 10, 2023
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              Address: Golchha provision store, Basantpur

              As from 1 month our fridge is not working and we are facing alot of trouble.
              Also we complaint about the issue but no response come from our nearest dealer and also from any of the authorities..
              Model no. CT40CBY
              Serial no. [protected]
              Refrigerator no. R134a
              Asset no. E17510
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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              Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
              Reply
              Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                Y
                Yashodamilk
                from Amravati, Maharashtra
                Apr 4, 2023
                Apr 4, 2023
                This thread was updated on Apr 4, 2023
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                Address: Yashoda dairy hi Badnera road Amravati

                Not working Cadbury freezer from last 4 days and making high sound when we start it
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                Hi, we thank you for writing to us. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                  B
                  Bhat.Aishwarya
                  from Bengaluru, Karnataka
                  Mar 30, 2023
                  Mar 31, 2023
                  This thread was updated on Mar 31, 2023
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                  I purchased a bar of chocolate (80 grams Cranberry flavour cowting 100rs) on 28th March 2023 from a nearby mall. However never experienced that i end up opening a bad quality chocolate and that too looked less than a complete bar. This is not just acceptable. Have even tried calling their Helpline number, but just no response and the call drops.
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                  Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. We would like to inform you that our toll free number is working properly and we are receiving calls on this [protected] number. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd).
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                    D
                    Dtuukbgfd
                    Mar 21, 2023
                    Mar 23, 2023
                    This thread was updated on Mar 23, 2023
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                    I bought a celebration pack of cadbury and not even 1 choclate was in a condition to eat.
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                      I
                      iakanksha25
                      Mar 21, 2023
                      Mar 23, 2023
                      This thread was updated on Mar 23, 2023
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                      Cadbury Bournvita 500g

                      The quantity of the new 500g bottle was very less. It was only a little more than half the size of the bottle. I've attached the photo...
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                      Anubhav_Mukherjee
                      Mar 19, 2023
                      Mar 20, 2023
                      This thread was updated on Mar 20, 2023
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                      Net wt. given of Cadbury's Fruit&Nut chocolate bar written as 36 g but size of bar has reduced considerably within a matter of weeks. Cadbury India is keeping the earlier 45g sachet size for individual bars but the current bar size and weight is suspect. FSSAI License No. [protected] / [protected] needs to be suspended immediately for fraud and misleading sachet sizes. Stern action resulting in fine/jail needs to be taken against asap against Cadbury and its parent company Mondelez India for fraud and misleading customers.
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                      Hi, we have read your comments with concern. Mondelez India Foods Pvt Ltd (formerly Cadbury India Ltd) is a responsible manufacturer and we have enjoyed consumer confidence for over 70 years in India because of our commitment to Quality and Consumer Satisfaction. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                        P
                        Patel32
                        from Dombivli, Maharashtra
                        Mar 10, 2023
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                        Address: Dombivli, Thane, Maharashtra

                        Dear sir/madam,


                        Myself Jagdishbhai I Patel shop owner of Mahesh Tobacco in Dombivli (w).I am requesting to our distributor HARI OM trading that undertake me in wholesaler.I am giving 100000/- order per month then also not getting any benefits.so please take some action and solve my problem as soon as fast.

                        Thanking you

                        Regard
                        J I Patel
                        [protected]
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                          Kriti Jain2345
                          from Powai, Maharashtra
                          Mar 2, 2023
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                          I bought a chocolate from a store near by .
                          It has an unusual taste
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                          Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                            Gulshan kumar 8934
                            from Chennai, Tamil Nadu
                            Feb 22, 2023
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                            Address: Cake point chennai

                            I have placed stock for my supermarket still now i didn't recieved any stocks.. from cake point chennai
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                              007tauseef
                              from Kalyan, Maharashtra
                              Feb 19, 2023
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                              Address: Shop no.1 banu manzil, dr. Ambedkar road kalyan w, thane, Maharashtra 421301

                              Helllo my name is Hussain. I own a shop name huda kirana and gernal store. At banu manzil, dr. Ambedkar road kalyan (w), thane, Maharastra 421301. From 6 month the Cadbury fridge not working. I have contact many times to saleman and distributor. But they are giving me only empty hope. The fridge is 10-12 years old. So i request you to change the fridge as soon as possible. In the summer season chocolate melt without fridge. So i am not able to sell any Cadbury product. Please solve this problem as early as possible.
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              View replies
                              We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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                                007tauseef
                                from Kalyan, Maharashtra
                                Feb 19, 2023
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                                Address: Shop no.1, banu manzil, dr.ambedkar road, kalyan w thane Maharastra 421301

                                My name is Hussain . I own a shop name Huda kirana and gernal store. In Banu manzil dr. Ambedkar road kalyan w, thane, Maharashtra 421301. The fridge is not working from 6 month. I have informed many times to saleman. But they are giving me only empty hope. This fridge is 10-12 year old so i request to chage the fridge as soon as possible. Now in summer season the chocolate melt without the fridge. And i am not able to sell any Cadbury items. Please do needful as early as possible.
                                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                  PUGAZHENDHI ELANGO
                                  Feb 15, 2023
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                                  Address: No 72, Pillaiyar koil Street, Golden George Nagar

                                  Recently bought Dairy milk hazelnut, the chhocolate tastes good whereas the nuts in the chocolate taste wierd and bad, it tastes very bitter, nut looks old and oily, request you to take necessary action and support against the same
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                  Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                    Sanjib Kumar Manna
                                    Feb 9, 2023
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                                    Address: 10/3 Chandidas Avenue

                                    Hi, I am Sanjib Kumar Manna, Owner of Full Moon, in Durgapur - 713205, West Bengal.
                                    Our store is a 23 yrs old store since the yr 2000,
                                    I want to complain that the Distributor of cadbury in our city has withdrawn our cooler as we were late in making the due payments for our products back in 2022, they withdrew the cooler and gave to another store in our near area only, but is billing the products under our name till this date ...we always paid the due on time but that month our sales were bit down so we couldn't pay it on time... their delivery van oftens mistakes our store to be the store where they gave to cooler and come here for delivery. i want to stop this illegal billing and want to register for a new cooler

                                    STORE NAME :- FULL MOON
                                    STORE ADDRESS :- Stall No- 32, Sarat Chandra East, PO. DGP -5
                                    WEST BENGAL, INDIA
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                                    We have forwarded your comments to our Kolkata branch for necessary action. Thanking you.
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