Mondelez India Foods / Cadbury India Complaints & Reviews

Hello, I am one of your million customers and i'm a huge fan of all cadbury products especially the chocolates. I would like to share one incident with the company. i was standing in a grocery shop when a watchman enters, gives a 10 rupee note to the shopkeeper and asks for two dairy milk chocolates. the shopkeeper gave him two 5 rs dairy milk.. i felt really sorry for him at the moment as the quantity of the 5 rs dairy milk was so tiny that his children would hardly be able to enjoy the taste of it. 3-4 years ago the 5 rs dairy milk now, was worth 2rs and the 10 rs dairy milk was also bigger in size and worth the money. Now the quality is the same but quantity has reduced massively in respective of the cost. Many customers think the same way, suggests the same and expect some changes. The company has always satisfied its customers I hope it will consider the suggestion this time too and spread happiness as always so that everyone says Kuch Meetha Hojaye. :)

I just purchased a cadbury dairy milk from a nearby store .It had the manufacture date 5/15 . I opened it d same day and noticed that it contained some kind of greasy looking substance in it and also some odd looking organisms . Clearly it was not in an edible condition .Sorry to say ...but have now lost d trust in cadbury products .

This has been very troublesome to me. My repeated calls on your query number[protected] has been going unanswered for whole time and i have wasted my huge balance on just to try to reach you. This is very shameful to see such a giant being so ignorant towards its consumers. I am entirely disgusted by your concept. The reason i wish to enquire was about redeeming the cadbury hellojoy vouchers. I have had booked the tickets for today, expecting anyone from cadbury will turn up before that. But you have really blown the plans and i cannot resist to imagine it being some pathetic petty business tricks into fooling the world. If you have any change of mind into helping this guy, then contact me over [protected]@gmail.com or call on [protected]. Voucher details are, [protected] and [protected], booked under the name of Rajkumar Tihal and Himanshu Tihal.

Hi, I purchased a cadbury silk choclate for Rs 150 from a store near my home. It was manufactured in march 2015 so there is no issue of expired unit. When I opened it, it had a different taste than usual and was looking as if it is stale(some powdery stuff visible when broken). My kid has eaten some portion of it but the remaining choclate is still with me in my fridge. One more thing, the boxes were missing and it was totally flat choclate(as if it was melted totally and then stored in fridge). I want of replacement of this choclate as the shop owner is not ready to do that. I deserve to have a perfectly eatble unit if I am spending money. thanks Abhishek

Today I bought 2 pkt of cadbury silk today on 20th July from m / s Food corner station road barakar District burdwan West bengal .The chocolate had white spots on the entire piece and even it had germs coming out of it. I want a replacement for it or else I will share with social networking sites and even consumer court.need reply at [protected]@yahoo.com

A box of Rich dry fruit collection was bought on the18the July 2015. On opening the chocolates they had a whitish layer and the chocolate pieces are flaky which means that the chocolates are expired and unfit for consumption. On closely observing the box for the manufacturing date I found 2 different dates 14/09/15 printed dark and 12/09/14. The new date is reprinted on the old date for the box to be sold. This is ethically and legally not acceptable. Need compensation favourable reply and compensation for this by the 25 th July 2015. The price of the box is Rs 575/-. If no reply/ action is received the complaint along with photos will be posted on all social media.

Yesterday i purchased a cadbury gems of Rs.10/- from a store situated in Baroda, gujarat. Today morning my daughter was having gems and unfortunately that gems has fallen down and broken and from inside that gems we saw a white coloured insects.

I am in chidambaram, Tamil nadu, yesterday i bought gems ball for my son, in which the given ponda toy is in damaged half the toy only. regards S.Jayabalaji F2, Thiruvarul Apartment, 3/69, 4th Cross Street, Kanagasabai Nagar, Chidambaram - 608 001. Tamil Nadu. Mobile: [protected] / [protected]

I bought cadbury silk 250gm for rs. 275/- from pooja medicals, destination centre, magarpatta, pune. On sunday 12.7.15 it was for celebration of my wifes birthday. On the way back from dinner we had the chocolate and found some foul taste. When i saw the chocolate left over today, i found it has contamination, white layer and spots all over the chocolate. Please note that it was kept in the fridge for all the time.
Request you to look into the matter and replace the same asap.
Thanks

S. G. Mandhre
M 703 trillium, magarpatta city,
Hadapsar pune 411013.
Mob [protected]
Shrihari.[protected]@gmail.com

I bought a Cadbury Silk Caramello with Code "I50203 A3" pkd on 02/15. But unfortunately it was plain silk with no fillings.I want a company like Cadbury to be much more careful on packing items like this and seek a full refund for my purchase.

So yesterday i bought 2 cadbury chocolates. One was bournville and the other one was dairy milk. i opened the chocolate and i saw some white bubbles on the chocolates. i was disgusted looking at the chocolate. they seemed like some reptile eggs. i checked the expiry date but it had not even expired. it was packaged in march 2015 and currently its july 2015. My sister consumed the bournville at night and was feeling sick till the next morning. she was feeling itchy, she even puked. so i'd like you to check the chocolate and take immediate actions.

This is regarding a low quality of dairymilk chocolate found after opening the packet which is well within its expiry date. I guess the packaging needs to be improved as i have been finding the same issue quiet often from past few days. I thought of highlighting one of these issues. Please find the attached pictures of Cadbury chocolate for your kind perusal.

My friend and I purchased 2 Cadbury Dairy Milk chocolate worth Rs.25 . When we opened up the wrapper there was no golden foil wrapping the chocolate. The chocolate when kept in open for a day caught white pigments... .I am afraid that the chocolates are duplicate and can ruin any ones health.

i bought my dairy milk yesterday for eating... i checked the manufacturing but when i ate it, this tasted me something different and when i opened it completely, it was full of fungus i was terrified and irritated... this was disgraceful. incident date - 9/07/2015 number- [protected] email id- [protected]@gmail.com this is a severe case... anything could have happened to me, i like your dairy milk but not this way. all details are on the picture i want a box of dairly milk

Hello i am Vishal Markad Today i was having cadbury dairy milk on the occession of my friends birthday in our office and we found white spots all over the cadbury no. of pieces 54 and i already ate some part of it.I think its Fungus growth and the Mfg date is 03/15 as it is written best befor 12 months Code K 50323. My email id is vishalmarkad.[protected]@gmail.com I hope i'll get some reply...

Dear Sir/mam, I brought 2nos cadbury dairy milk silk for my wife from a shop in Himayatnagar A[protected]A shop . She has eaten half of the Cadbury silk and said the taste was very bad When I checked package, I smell very bad and small holes as u can see in the photo.She has a vomiting also ... Even the product was not expired yet. The expiry date is octber 2015.This was a shameful so brand "Cadbury Dairy Milk" i never expect so . I am filing a complaint against Cadbury Dairy Milk.

Dairy Milk chocolate had lots of boils like chicken pox.. Chocolate had chicken pox when we opened, disgusting. Will stop eating cadburys from now on, hope the basic hygiene is taken care of and this issue is addressed asap. For batch no and MFd - ref the pic attached

Mene kal subha 10 mrp ki ek dmilk cadbury shop se li apne bete ke liye. usme bahut hi ghatak kism ke jiwit kidhe nakle he agar me usko cheq nahi karta to. Shayad aaj mere bacche ko kuch bhi ho sakta ta me cadbury derymilk company ko kal tak ka samy deta hu vo mujhse turant bat kare warna me kal sham tak ispar age karyawahi karunga.my name is Husain Ali from bhopal [protected]

I had bought cadbury silk box (big) and what i noticed i got two chocolates half but packed . i buy cadbury silk often i dont expect such mistakes by cadbury india. I need a response to my complaint. Bar code no[protected] Email - [protected]@gmail.com phn no - [protected]

I bought dairy milk of Rs.25 manufactured on 5/2015 from heritage fresh super market. When I opened the pack it looks weird as if it's local manufactured product and it looks like as if it's packed ages ago.It tastes horrible as if I m eating rustic iron mixed chocolate. Please don't manufacture such products as most of the kids consume it.