Mondelez India Foods / Cadbury India Complaints & Reviews

Dear sir/mam,
I purchased to silk chocolate yesterday. While opening the first chocolate I could smell rotten oil from the package. I ignored it and opened the package to see intact chocolate bar with white layer above it. I tasted the chocolate since in package it was recommend that whitish layer won't affect the fitness for consumption but it was good and tased very bad and the chocolate felt like sand on my tongue. So i threw away the bar and tried opening the second one and the result was same. I strongly recommend to maintain good products and recommend refund for the faulty ones that I have purchased.
I have included the bar code of the second chocolate for your reference so you could withdraw the faulty batch from the public sales.

With regards
Swathi.

We have our shop since 60 year's old we have already requested for new chocolate chillar which we didn't get now all our chocolates are melt please send chillar asap so that we can meet our customers expectations so kindly sends chillar asap our address agarwal stores 67 main road Ramnagar sodala jaipur 302019

I received cadbury celebration as diwali gift, in that i found fungus in cadbury it was very disappointing. It was not expired . Its date of expiry is 07/2023. All dairy milk in the cadbury celebration had fungus .

Found worms and insects crawling inside cadbury fuse bar, of which expiry date is March 2023. Very unhygienic packaging of the product from the company.It can lead to food poisioning. Want a compensation from the company.

I bought a chocolate.. Bournville and when i opened the packet the chocolate was spotted and was crumbling and was hollw from inside... I don't think it's safe to eat it.. Is has some white coating... And according to the details provided on the packet it wasn't expired...
I have photos of it bt it can't be uploaded dur to it's size..
It would be helpful if you contact me though e mail.
[protected]@gamil.com

I have purchased a 5 star Nutty chocolate on 13/10/2022, Thursday from Le Cucina Supermarket near my place. I unwrapped the chocolate
around 9.30 p.m on the same day. I was thrown into a state of extreme shock as i found a live worm in the chocolate. The chocolate has not
yet reached its expiry date. I was very disappointed with a reputed brand providing chocolate of this quality. I was about to offer the
chocolate to a 8 year old kid. I could not imagine the situation if i have given it to him without noticing this. This incident has really
induced a fear in consuming any packed products. I will be attaching the evidence pics and videos below. I have also preserved the evidence for future requirements. I am viewing this as a serious issue. So, do solicit a reply and address this complaint immediately. Else, i will be making this a serious issue.

Product Details:
Product Name: 5 star Nutty
Purchase Date: 13/10/2022
Product Packing date: 18/06/2022
Product Expiry date: 17/03/2023

Consumer Details:
Name: Aadithya U
Address: No: 245/A, Natesan Nagar, 3rd Main Road, Virugambakkam, Chennai-600092
Mobile: +91 [protected]
Mail: [protected]@gmail.com

I got a dairy milk chocolate which having bad taste and having fungus on it before expiry.

Smell coming from chocolate, I was giving it to my 2 year kid. As I opened the pack the butter paper was filled with oil and was smelling bad. Chocolate inside was also not good. This is not at all expected from a brand like Cadbury.

Pictures attached below with batch number and DOM and DOE

Dear Sir / madam Madam

I have opened a café shop a week ago, willing to sell Cadburry chocolates. We are trying to reach your distributor over phone he answered one time and promised me to deliver materials to Sira city which is located 17 km away He didn’t show any interest to visit us. He is not answering my calls
Please help me

Sira
Tumakuru district
Karnataka

I have received pack of Cadbury celebrations in which while opening single pack a bug was found inside even the quality of product also found not in very good condition.

Packing Code: F20629A
Packed on: 29/06/2022
Expiry Date: 30/04/2023

Mondelez India should accept this big mistake along with proper apology letter and compensation for the incident.

I bought dairy milk silk chocolate two days ago and opened it today. It was smellimg foul than i broke two pieces and ate one. It tasted like old used oil or ghee and inside white wrapper was also in bad condition like it was dipped in foul oil or ghee. Though expiry date is in july 2023.

I bought dairymilk silk oreo and it looked completely okay form outside but when I unwraped it the paper on inner pack was oily and when I smelled it smelt greasy/ oily, even the expiry date is after few month.
And thus happened with me for 2 time with dairymilk silk oreo.
Hope this matter will be considered.

I boughg a five star chocolate from a shop near to my house, and i have noticed that the product is full of fungus on it. Its very disappointing. How can you play with our life.

I live in Viman Nagar, Pune and purchase only Bournville Chocs == 50% Dark, Cranberry, Fruit & Nut.
Since past two months, availibility is virtually NIL. Even though I go to each Kirana shop, Medical store and even Dorabjee.

I want to know the reason

I am Pravin Pisal, received a gift chocolate from one of my friend in Mumbai, she purchased it from Global Chemist, Shantivan Borivali east.

My Son, consumed the half of the Chocolate and found whitish threads similar to Cob web and found live worms in the chocolate. Code mentioned on the pack is I20418C3 with Packed date 18/04/22 and best i[censored]sed by date is 13/01/23.

I rushed my son to my family doctor for further advise but very very much disappointed with such a bad quality of product sold in Indian market by such a big multinational like Mondelez.

I have kept the same pack and half chocolate with me, please contact me urgently on [protected] or send your person on below address:

Pravin Pisal
8, Bimal Apt, Natwar Nagar, Hindu Friends Society road,
Jogeshwari, East, Mumbai 400060.

A disappointed Consumer,
Pravin Pisal

I bought dairy milk pack of 40 rs, which has the expiry date of May 2023 on it, on opening the packet, the product is in the dried up powered form which makes it fault and bad

Dear team,
One of batch while consumption felt off texture, flavour and smell even.
It's a bit Rancid odour,
And little bitter off taste, with patche texture on chocolate blocks
Product code K 20307
Pkd 07/03/22, use by 06/03/22
Location available, Gaya-Bihar

I have bought the hot chocolate powder recently when i opened it i saw worms in it . The product is packed in february 2022 and is to be used before Jan 2023.

The white wrapper was completely drenched with oil and the taste of the chocolate was horrible. This happened with many dairy milk silk chocolates

Dear sir we are authorized cadbury distributor from humnabad bidar district karnataka we are not getting the chocolates from ur side...from last 6 months...ur depo is in hydrabad they are selling the chocolates there only. Then what is the use of distributor...I want to resolve the issue

Regards
Sri sangameshwar agencies
Humnabad