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Mondelez India Foods / Cadbury India Complaints & Reviews

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Last updated Nov 26, 2023
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Mondelez India Foods / Cadbury India reviews & complaints page 7

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S
saloni goyal
Aug 24, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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My chocolate is smelling like [censored] like it is stale. I don't know what's the problem but it's not good. I have eaten this silk Oreo chocolate so many times nd it tastes so good.
Sep 30, 2022
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Aug 24, 2022
Updated by saloni goyal
Chocolate quality is so bad like it is stale
Verified Support
Aug 25, 2022
Mondelez India Foods / Cadbury India Customer Care's response
Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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    Ananya Kabi 75
    Aug 23, 2022
    Aug 24, 2022
    This thread was updated on Aug 24, 2022
    Resolved
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    Product code:[protected] [protected]
    Purchased on 23/8/22, mfd date 03/05/22
    Had fungus on it
    Major health violation
    +2 photos
    Sep 30, 2022
    Complaint marked as Resolved 
    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
    Verified Support
    Aug 24, 2022
    Mondelez India Foods / Cadbury India Customer Care's response
    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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      Saumyjajeet
      from Varanasi, Uttar Pradesh
      Aug 23, 2022
      Aug 24, 2022
      This thread was updated on Aug 24, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Address:Pahariya Varanasi

      Today, when I wanted to do some stage with great love, I gave a packet of 10 rupees Cadbird Cadbury Cadbury Cadbury Dairy Dairy Milk but got mold in it, you have broken my trust.
      +1 photos
      Sep 28, 2022
      Complaint marked as Resolved 
      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
      Aug 23, 2022
      Updated by Saumyjajeet
      Found fungus, mold bad smell and teast
      Verified Support
      Aug 24, 2022
      Mondelez India Foods / Cadbury India Customer Care's response
      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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        Shubh0294
        from Saharanpur, Uttar Pradesh
        Aug 23, 2022
        Aug 23, 2022
        This thread was updated on Aug 23, 2022
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        My name is Shubham Punia. I am the owner of SK TRADERS shop which is located in PARAMOUNT TULIP, DELHI ROAD, SAHARANPUR, UTTAR PRADESH, 247001. I am recieving my orders timely from my distributor but since one month i am not recieving my orders because i asked my distributor to pick expiry products and not recieving my calls also. So please look into this matter because i have no products to sell. My distributor name is aditya.
        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
        We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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          hanuman049
          Aug 22, 2022
          Aug 24, 2022
          This thread was updated on Aug 24, 2022
          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Address:kothuru center, Alamuru,east godavari district

          Hello sir my name k.rama Chandra rao i am one o[censored] r valuable wholesaler o[censored] r product i am not getting stock from u distributor regularly and saying that the stocks are not given by the company and wrst behaviour by them
          and my shop name is sri ramaChandra durga kirana, kothuru center, Alamuru mandal, 533232, east godavari district
          Sep 24, 2022
          Complaint marked as Resolved 
          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
          Verified Support
          Aug 24, 2022
          Mondelez India Foods / Cadbury India Customer Care's response
          We thank you for writing to us. To register your complaint, please call on our toll free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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            Kavita Khoiwal
            Aug 18, 2022
            Aug 22, 2022
            This thread was updated on Aug 22, 2022
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            I have bought one 5 star home treat packet and the chocolate in this packet have some white dotes all ove the chocolate.
            +1 photos
            Oct 8, 2022
            Complaint marked as Resolved 
            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
            Verified Support
            Aug 22, 2022
            Mondelez India Foods / Cadbury India Customer Care's response
            Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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              Monali loghade
              from Thane, Maharashtra
              Aug 17, 2022
              Aug 22, 2022
              This thread was updated on Aug 22, 2022
              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I bought Cadbury dairy milk silk choclate on 15th august 2022 . In this product choclate was totally spoiled abd fungus on top of choclate. Taste was so bitter and smells like hair oil.expiry date of this product is 5/3/2023.
              +3 photos
              Sep 23, 2022
              Complaint marked as Resolved 
              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
              Verified Support
              Aug 22, 2022
              Mondelez India Foods / Cadbury India Customer Care's response
              Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                DipeshGangar
                from Delhi, Delhi
                Aug 17, 2022
                Aug 22, 2022
                This thread was updated on Aug 22, 2022
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                Cadbury celebration pack having spoiled fungus waxed chocolate and within validity

                Address:India
                Website:www.mondelezinternational.com

                We have purchased packets of Cadbury celebrations from yash traders masjid - Crawford market around 10th of August. We were had bought about 12 packets for the function at home. To distribute it to kids as they all love Cadbury chocolate. And kids you know are impatient so few of them opened the packets and to all our surprise the dairymilk chocolate was white waxed with fungus. We immediately opened couple of other packets of celebration...
                +1 photos
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                ojuswisinghal17
                from Delhi, Delhi
                Aug 17, 2022
                Aug 18, 2022
                This thread was updated on Aug 18, 2022
                Resolved
                The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                I purchased a Cadbury gift pack. I got 2 partially broken dairy milk chocolate inside it. Also, the remaining part of the chocolate was not in shape and in miserable condition.
                +2 photos
                Oct 4, 2022
                Complaint marked as Resolved 
                Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                Verified Support
                Aug 18, 2022
                Mondelez India Foods / Cadbury India Customer Care's response
                Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                  Ishika Spriha
                  Aug 16, 2022
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                  Website:cadburyindia.in

                  I have recently bought a Cadbury celebrations seal packed box which was totally packet with that purple opening on top like every other Cadbury celebrations box . But when I opened it I was really very disappointed to know that there were only 2 Cadbury dairy milk chocolate, 1 Cadbury five star and 1 Cadbury gems chocolate which means the bigger diary milk, A packet of gems chocolate and one five star was completely Missing from the box. This was totally unexpected from the best ever brand Cadbury.I am so dissatisfied.
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                    Ishika Spriha
                    Aug 16, 2022
                    Aug 17, 2022
                    This thread was updated on Aug 17, 2022
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                    I have recently bought a Cadbury celebrations box which was totally packed with that purple colour seal which is done by Cadbury itself and when I opened the box I was completely disappointed to know that there were only 2 Cadbury five stars, 2 Cadbury dairy milk chocolate and only Cadbury one gems chocolate which means a gems and the bigger diary milk was missing from it .
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                      Anonymous@20
                      Aug 16, 2022
                      Aug 17, 2022
                      This thread was updated on Aug 17, 2022
                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      I found out while opening the chocolate wrapper that there is something white type ingredients or I think fungus or something else the think is inside it in whole chocolate I think organization must look into this matter seriously because otherwise it causes health issues to many people who eats the chocolate without looking it because they have trust on Cadbury. I checked the expiry date but it's just made 1 month due so it's not expired. There is something wrong in it. Now What happen is happened I request to kindly look into this matter and make it healthy as it was before.
                      +3 photos
                      Sep 18, 2022
                      Complaint marked as Resolved 
                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 17, 2022
                      Mondelez India Foods / Cadbury India Customer Care's response
                      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                        Nancyjangra
                        from Chandrapur, Maharashtra
                        Aug 15, 2022
                        Aug 17, 2022
                        This thread was updated on Aug 17, 2022
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                        As soon as I opened the packet the chocolate was all covered in wax it smelled so bad I cannot even take it near my nose, you are making people eat wax I’ll definitely file an complaint about your company
                        Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                        Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                          Shubhangi Laddha
                          Aug 15, 2022
                          Aug 17, 2022
                          This thread was updated on Aug 17, 2022
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                          Address:Nanded

                          I have bought a dairy milk fuse which is having fungus on it before expiry .
                          Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                          Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                            ogpeps
                            from Himatnagar, Gujarat
                            Aug 15, 2022
                            Aug 17, 2022
                            This thread was updated on Aug 17, 2022
                            Resolved
                            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                            Address:Sabarkantha, Gujarat
                            Website:Cadbury Dairymilk

                            Dairy milk cadbury chocolate! Opened it. Very bad smell! Has happened many times before! Why did I bothered to complain today? Because today I am having a very long day and I have exams after two days! Got my self some snacks. Mostly not a fan of chocolate but yet, love for cadbury dairymilk. A whole 160rs fruit and nut. Wasted. Yes chocolate of course. But my mood too. Packed date 26/10/2021. Truly truly disappointed. My guys better work on this. This is one the oldest problem we have faced with cadbury? It’s high time you guys work on it. Cause next most people like me won’t rely on the brand.
                            Sep 28, 2022
                            Complaint marked as Resolved 
                            Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 17, 2022
                            Mondelez India Foods / Cadbury India Customer Care's response
                            Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                              bdhsaif
                              from Bhadohi, Uttar Pradesh
                              Aug 14, 2022
                              Aug 17, 2022
                              This thread was updated on Aug 17, 2022
                              Resolved
                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                              Address:Peerkhanpur, Bhadohi

                              I was purchased dairy milk silk from shop but found white patches on choclate and taste was not also good and not silky as seeing on commercial ads
                              +2 photos
                              Oct 25, 2022
                              Complaint marked as Resolved 
                              Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                              Aug 14, 2022
                              Updated by bdhsaif
                              There is no update but i want good quality dairy milk silk choclate as a compensation for my loss.
                              Verified Support
                              Aug 17, 2022
                              Mondelez India Foods / Cadbury India Customer Care's response
                              Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                Dev Sahu111
                                from Paralakhemundi, Odisha
                                Aug 14, 2022
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                                Address:Paralakhemundi

                                Expired #Cadbury products being sold at retail stores at #Paralakhemundi, #Odisha endangering the life's of the consumers, God's grace I checked the date before feeding to a child.
                                @Cadbury should take care of the retail supply chain. It can harm children like anything
                                +2 photos
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                                  Thaarun
                                  Aug 14, 2022
                                  Aug 16, 2022
                                  This thread was updated on Aug 16, 2022
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                                  I order a special pack of Cadbury for gifting to my sister on Aug 7th and it showed the estimated delivery date was on 11th it's been 14th now not even delivered yet.And the festival is on 12th because of you the vibe of the festival is spoiled Worst experience ever thought not buy again.Hope U will fix this atleast now
                                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                  Hi, thank you for contacting us. Please let us know your order ID, Email ID and contact details for us to assist you.
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                                    Trisha Trisha
                                    Aug 13, 2022
                                    Aug 17, 2022
                                    This thread was updated on Aug 17, 2022
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                                    As i openend up a newly packaged Cadbury silk fruits and nuts its paper cover was wet with the oil that may have been extracted from the chocolate. Moreover there is a typical smell in the chocolate that's not really pleasing. I bought 5 packs and all have the same issue
                                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                    Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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                                      ketan.salelkar
                                      from Sanvordem, Goa
                                      Aug 12, 2022
                                      Aug 17, 2022
                                      This thread was updated on Aug 17, 2022
                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                                      Resolved
                                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                                      Product purchased from a retail outlet found defective.
                                      Appearance of the product is in attached photographs.
                                      The product is manufactured in Mar 2022 and can be consumed till Feb 2023. Information printed on the chocolate wrapper. Photographs attached.
                                      +2 photos
                                      Sep 21, 2022
                                      Complaint marked as Resolved 
                                      Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 17, 2022
                                      Mondelez India Foods / Cadbury India Customer Care's response
                                      Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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