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Mondelez India Foods / Cadbury India Complaints & Reviews

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2.8
Updated: Oct 2, 2025
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Mondelez India Foods / Cadbury India reviews & complaints page 71

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A
ASHOK KUMAR 6484
from Bengaluru, Karnataka
Jun 6, 2015
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my name is R.Ashok kumar.([protected]) from dindigul i got a 5 rs dairy milk on sat(06.05.15).In its wraper i found a manufacturing date as 04/15.while i remove the cover.it has some white patches inside it . mail [protected]@yahoo.com
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    A
    anamika shende
    from Mumbai, Maharashtra
    Jun 6, 2015
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    Address: Mumbai City, Maharashtra

    I Purchased cadbury Dairy Milk chocolate on 8.2.15 from jasraj super market chembur camp.mumbai two full carton each contain 54 chocolate. Rupees 10 each on occasion of my daughters birthday .when we open on 9.2.15 .Each chocolate is uneven surface.light brown colour multiple tiny spots present.taste is different.no body want to eat chocolate in school. It was very hurting to me.When I complaint this to jasraj shop in many times, but nobody come to resolve my complaint.cadbury dairy milk chocolate code is D41026 C2. 10/14.
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      A
      Ankitkh
      from Pune, Maharashtra
      Jun 1, 2015
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      Address: Pune, Maharashtra

      I just bought one cadbury dairy milk and found that its full of fungus type of thing and the package was sealed pack and packaging date was 03/15. I was shocked to see this and want to share this with you. Please look into this because if some child have openend this packet and he might have eaten it.
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        H
        himansharma68
        from Mumbai, Maharashtra
        May 28, 2015
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        Address: New Delhi, Delhi

        I had bought a Dairy Milk from office canteen with packaging date just one month old. When opened the chocolate had white wax-like blisters on the it and tasted really sour. This was a really pathetic and disappointing experience with Cadbury, especially when I have been using so many products of this company in daily use. Instances like such leaves customer like us in a state of shock and in dilemma of whether to continue with using such products or boycott it completely. You guys have a reputation to protect so please improve...It was really shocking, unbelievable and acceptable. PLEASE IMPROVE!!!
        +3 photos
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        this is really shocking man... 😈
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          S
          Sreelatha S Nair
          from Puducherry, Puducherry
          May 14, 2015
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          Hi, I am Sreelatha S Nair, an employee of KPMG Global Services, Infopark, Kakkanad. Recently, to be precise, last month I had bought a packet of Dairy Milk Home treats from Reliance Hyper Market, Vazhakkala. The packet had not reached the expiry date mentioned in the cover. Back home, on opening the packet, I found the chocolates pieces are fungus wrapped. Being Cadbury customers for long, we expect high quality products from the company, and such incidents are disappointing. Please find the attached images. Expecting that you would ensure that our trust on the brand is safeguarded. Thank You, Sreelatha S Nair Tax Associate - BT SALT KPMG Global Services 7th Floor, Carnival Infopark Infopark SEZ, Kusumagiri P O Kakkanad, Kochi 682030 [protected]
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            S
            Suneet Kandulna
            from Delhi, Delhi
            May 12, 2015
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            Address: Medak, Andhra Pradesh

            I found some white type of substance forming on the surface of the chocolate and it looks disgusting to see it so you can imagine how a person can eat that thing. I wanted to know what exactly is that thing and I have some proof to make my point right and they are not even expired.
            +2 photos
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            Agree with Suneet. In some chocolates I too found these white things.
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            cadbury perk

            2-3 days before i brought 20 cadbury chocolate of 5 Rs in all pack chocolate in 2 piece but in 1 pack chocolate only one piece.
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              L
              Lakshman Chaudhrani
              from Delhi, Delhi
              May 6, 2015
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              The company person visit out let and Ignores to replace the ** stock purchased from the previous distributor . I have a video as a proof which is not up loding . I request resposble person to contact me my firm name is chaudhrani brothers phone number is [protected]. mobil no is [protected].
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                D
                dr hari shankar
                May 5, 2015
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                Address: Alappuzha, Kerala

                hi, i had purchased a cadbury bourvita pouch, and was shoched to find a used dispossable plastic cup within the airtight container!!! myself being a doctor i am concerned about the health hazards of those who consume your product. i hav been contacting your coustomer service number, but for no use...always busy!!! this is the least we expect from cadbury!! i want action to be taken on this matter!! i am attaching the photo proof for the same CODE W41209, PKD 09/12/14 B1 regards Dr hari shankar [protected] vanchippurackal madom amayida, ambalappuzha east po alappuzha, kerala india
                +1 photos
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                Where is disposable cup? Attach image of the same?
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                cadbury refrigerator has spoiled

                2 weeks se kharab hain. Complain kayi bar kiya but Koi response nahi. Address Vill:-Ratanpur Po+ps:-Govindpur Dist:- Dhanbad State:- Jharkhand Pin:-828109 Mb :-[protected]
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                Fungus on unexpired product

                I bought a Rs.10 Dairy Milk on 15th September from a shop nearby and when i opened the pack it was all spoiled with fungus on it. I have the pictures if i can show you.
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                  R
                  ratheeshvrnkm12
                  Apr 30, 2015
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                  Address: Thiruvananthapuram, Kerala

                  sir, i am consumer of many cadburry items. But now I and my family are not interested in your products because we get bored due to your television adverisement showing a man and a lady running through an area at polar region, throwing some ice pieces... We people got bored and are now in a worse mood to destroy the television throwing something towards the TV. Please change the advertisement, otherwise our TV will be broken soon. PLEASE...
                  Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                  Do you even grammar bro?
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                  Toy not enclosed within Gems Surprise

                  Bought a Cadbury Gems Surprise today at More Supermarket to find that you was not enclosed within as promised. Batch no F41010A Packing date 10/10/2014
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                    H
                    hariss kumar
                    from Delhi, Delhi
                    Apr 28, 2015
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                    Address: Gurgaon, Haryana

                    I HAVE 2 FREE VOUCHERS MOVIE TICKEETS VIDE REF NO. [protected] IT IS VALID FOR 1.02.2015 TO 30.04.15 I HAVE REGISTERED THIS VOUCHER LAST MONTH OF MARCH TILL DATE I DONT HVE RECIVED ANY AUTHENTICATION NUMBER AGAINST THIS VOUCHER I CALL YOUR CUSTMOR CARE NO. BUT THEY DONT HAVE ANY SOLUTION AGAINST THIS PLEASE CHECK IT PROPERLY BECAUSE YOUR CUSTOMER CARE STAFF NOT DOING THEIR WORK PROPERLY. DO IMMIDIATE ACTION ON THIS MATTER ITS NOT FOR GUD OUR CUSTOMER.
                    Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
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                    The caps lock tying isn't needed...
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                    have*
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                    fungus inside the packet

                    i bought a cadbury crackle and was surprised to find that the whit wrapping paper was grey in color n there was fungus growth on the chocolate...kindly look into the matter to keep my faith in cadbury products...
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                      V
                      Vivek Narayanan
                      from Bengaluru, Karnataka
                      Apr 26, 2015
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                      Address: Mysore, Karnataka

                      I'm a very loyal customer of Cadbury products. Off Late I have realised that the packaging of the 10 rupee dairy milk is not at all customer friendly. Many times the chocolate breaks while we open. It would be nice if you could have the best packing for the best chocolate. Thankyou Vivek Narayanan( B.E., M.B.A ) 1073, New kantharaj Urs Road TK Layout, Mysore-570023 Phone:[protected]
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                        B
                        baranwalravi
                        from Bengaluru, Karnataka
                        Apr 25, 2015
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                        Address: Varanasi, Uttar Pradesh

                        today i have purchased 2 pcs of Dairy Milk from the stores under roadways bus stand campus at Varanasi cantt, uttarpradesh. The salesman has charged 2 Rs excess over MRP of Rs 10. He was ch arging excess price on all cadbary products. its not good and i think company should do something to stop such practice. regards, Ravi prakash Baranwal varanasi [protected] [protected]@yahoo.c
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                          Tushar6007
                          from Mumbai, Maharashtra
                          Apr 22, 2015
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                          Address: Mumbai City, Maharashtra

                          It is indeed very disappointing to complaint against India's premium Chocolate Brand "Cadbury Dairy Milk". After endorsing Mr Amitabh Bachan with an almost year long campaign regards to Improved packaging, I spooted poor packaging and fungus in Cadbury Dairy Milk Attaching Reference photographs. Contact Details, Tushar Nerkar [protected] Mumbai
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                            nirmalajain
                            from Haridwar, Uttarakhand
                            Apr 16, 2015
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                            Address: Indore, Madhya Pradesh

                            On opening a bournville (rich cocoa) I found it is has developed a fungus layer and some small whole also there on the top. I bought it in indore and it was manufactured in Oct'14 so it was no where it expiry(9 months) and CODES IS T41028.. I assert immediate redressal to prevent the issue becoming more serious. email- [protected]@gmail.com contact- 91-[protected].
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                              M
                              midavn
                              from Mumbai, Maharashtra
                              Apr 12, 2015
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                              Address: Mumbai City, Maharashtra

                              Dear sir/madam I had bought 2 boxes of cadbury nutties from a reputed store in lokhandwala (mumbai) for my daughter who is 4 years old... she loves your dairy milk silk and cadbury nutties and when she opened the box it was stale n all the chocolate around the nut was almost white and flaky and it was all falling... my first thought was to throw it away thinking it was stale and i immediately checked the expiry period to make sure it not an expired product. i have no photo proof to back it. We all love cadbury chocolates in our house and we have eaten this from our childhood just wanted to make sure that the product is checked well before distribution as for all occassions and celebration most o[censored]s buy your products and i hope i never come across such an situation. Regards Avani
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                                V
                                vijay mohata
                                from Mumbai, Maharashtra
                                Apr 11, 2015
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                                Address: New Delhi, Delhi

                                i have purchased today cadbury dairy milk from manorama store, derawal nagar delhi. It is alleged that the said product contained filthy, rotten, decomposed worms(cock roach) and was contaminated adulterated and unfit for human consumption. The product was hazardous to life and safety and contravenes the standards relating to quality and safety.This is quite ridiculuos to hear this thing from cadbury world's reowned brand could have such a manufacturing defect. pls recall the entire batch. The said product has been mafuctured on january 2015. Such degraded products are not expected from cadbury. I would seek consumer forum's help
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                                  Siddhesh Patil
                                  from Mumbai, Maharashtra
                                  Apr 10, 2015
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                                  Address: Mumbai City, Maharashtra

                                  Hi, I have purchase a Cadbury Dairy milk chocolate wherein, I have found fungus all around & worm too. This was highly unexpected because, daily milk is my favourite chocolate . Who is responsible if something goes wrong after consuming this kind a product. Hoping for some quick resolution. Thanks & Regards.
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                                    Chin2 Dave
                                    from Vadodara, Gujarat
                                    Apr 10, 2015
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                                    Address: Vadodara, Gujarat

                                    Myself Chintan Dave from Vadodara-Gujarat. I was purchased Cadbury Bourn Vita Pouch (500gms.) from the local provision store. I was founded a small caterpillar outside the pouch but in sided the air tight container at which i placed a pouch. Finally i was emptied whole pouch and see that much more caterpillars founded in the pouch. I was shocked and picked photos regarded these abnormalities. I was call to customer care of Cadbury on [protected] but not responded to my call. Finally i decided to complaint against them. Pouch shown the details... CODE : H41213B2 PACKED DATE : 13/12/2014 My contact no. [protected]/[protected]
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                                      Chin2 Dave
                                      from Vadodara, Gujarat
                                      Apr 10, 2015
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                                      Address: Vadodara, Gujarat

                                      Myself Chintan Dave from Vadodara-Gujarat. I was purchased Cadbury Bourn Vita Pouch (500gms.) from the local provision store. I was founded a small caterpillar outside the pouch but in sided the air tight container at which i placed a pouch. Finally i was emptied whole pouch and see that much more caterpillars founded in the pouch. I was socked and picked photos regarded this abnormalities. I was call to customer care of Cadbury on [protected] but not responded to my call. Finally i decided to complaint against them. Pouch shown the details... CODE : H41213B2 PACKED DATE : 13/12/2014
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                                        tarÚn kÚmar
                                        from Pune, Maharashtra
                                        Apr 4, 2015
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                                        Address: Pune, Maharashtra

                                        On opening a bournville (rich cocoa) I found it is has developed a fungus layer on the top. I bought it in Pune and it was manufactured in Oct'14 so it was no where it expiry(9 months). I really don't expect bournville to be of such low quality. I assert immediate redressal to prevent the issue becoming more serious. email- [protected]@gmail.com contact- [protected]
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