Mondelez India Foods / Cadbury India Complaints & Reviews

I have bought 5 Dairymilk Silk fruit and nut on[protected] each costing Rs.60/- I opened one packet and go to see the chocolate was stinking of rotten oil. Will the retailer accept returns? I haven't opened all the chocolates. Just opened 2, Please tell me what i should do?...

Dear Cadbury Dairy Milk Chocolate, I am a loyal and proud customer of dairy milk chocolates. I purchase and prefer only dairy milk cadbury chocolates for me and my family. I have no doubt about the quality and contents of cadbury chocolates. But today, a question arises in my mind about the quality of cadbury dairy milk chocolates because of one bitter experience which i have encountered. I purchased Cadbury dairy milk chocolate from local vendor, and what i am finding is that the after unwrapping the chocolate it was full of fungus and looks like o[censored]nhygenic nature (please check the photo attached). Following are the details of chocolate: CADBURY DAIRY MILK 38gm Chocolate worth Rs. 25/-, Barcode no[protected], H40328, Mfd on- 3/14 C (Best before 12 months of its manufacturing). I make an Humble request to you to kindly verify the lot details and please confirm that are there any other such pieces of chocolates still in the market or not...After all this is a question of your ages old reputation and goodwill in market... Being the loyal customer of dairy milk i am drawing your attention please take necessary actions and try to maintain your reputation. Dr. Ajayraj M Vyas 8-Shreeji Bunglows, Behind Reliance Super Market, Lambhvel Road, ANAND - 388001 (Gujarat State) (INDIA) M-[protected]

Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 on 01nd September at Guntur, Andhra Pradesh, India. When I opened the Dairy milk silk I found white fungus formed on the said product. (silk: code H40412 C1. Pkd04/14). Please look in to the matter as the issue is most urgent. We celebrate every occasion with dairy milk products. Regards shannu

Dear Sir, I have purchased 1 dairy milk silk 65g of Rs 60.00 and 1 dairy milk fruit & nut 80g of Rs 75.00 on 02nd September at Pakala town, Chittoor District, Andhra Pradesh. 517112. India. When I gave the Dairy milk silk to my daughter during lunch break, she found white fungus formed on the said product. And then we have opened fruit & nut packet also. It is spoiled with white fungus.(silk: code i40223 A1. Pkd02/14. Fruit & nut: code H40302. Pkd 03/14 C2). Please look in to the matter as the issue is most urgent. We celebrate every occasion with dairy milk products. My children fond of these products and almost every day they use to purchase these products. If my daughter ate this product without our notice, what will happen? Regards Jayasimha Rao [protected]@rediffmail.com # +[protected]

COMPLAINT AGINST " RAHUL TREDERS" DIVYAM COMPLEX KHODIYAR COLONY JAMNAGAR RESPECTED SIR I AM THE ONE OF SELLER OF THE YOUR CADBOURY CHOCOLATE THE NAME OF MY SHOP IS CREMY CRUNCH(MARUTI TREDERS )YOUR DISTRIBUTERS RAHUL TREDERS CANNOT DELEIVERD AS I OREDERD THE CHOCOLATE AND BISCUIT THAT WHY MY COUSTMER WAS LOST AND I LOSS IN THE BUSINESS FOR THIS REASON YOUR MARKET NAME ALSO SPOLIED SO GIVEN ME PROPER ANS AND SOLUTION OF THIS PROBLEM AND TAKE SOME ACTION AGINST YOUR DISTRIBUTER RAHUL TREDERS IN JAMNAGAR AND ALSO KNOW ME OTHER DISTRIBUTER NAME AND NUMBER IN JAMNAGAR FOR YOUR PRODUCT

Toady I bought 2 Cadbury dairy milk silk 65 g chocolate for my kids, when I open the chocolate one was ok but one was totally different in shape and look, I tasted this before kids and I found the taste is also not ok. The chocolate seems to be having fungus or some other deformity as white lines and patches appears on it. The shopkeeper refused to take it back, I have kept it safe in freezer for future requirement as per your action. Please Take necessary action as this may be dangerous to health and may be life threatening for kids, It is very serious of somebody's life. Product details: Code; I40418 B2, 04/14, 65 gm of 65 Rs, Bar code:[protected]. Hope you will take action on this Reply anticipated Sunil dev Dehradun [protected] [protected]@yahoo.com

Dear Sir, I have purchased 1 dairy milk 38g of Rs. 25/- and 1dairy milk fruit and nut 40g of Rs.40/- on 30.08.2014 from M/s. Sadguru Gen Store and Dry fruits. When i opened dairy milk 38g for consumption on 31.08.2014, i found that the said product is looking like fungus formed on it and its taste was not good. Product batch no:K40315 Pkd:03/14 B1. Please look into this matter very urgently. Regard/Vasudev L Amin (mob:[protected]/[protected]) Email:[protected]@gmail.com

Dear Sir, Myself Hasan Chobarawala, I am from Ujjain M.P., on Saturday I brought Cadbury Dairy Milk from Durga Everfresh Freeganj Ujjain. The details of the product are given below.Product. Cadbury Dairy Milk Code :- K31222 Date of Manufacturing :- 12/13 B2 MRP :- 25 I am sorry to say when I opened the product it was not up to the mark. It was very rough and dry some powder type material and patches were there on the product. The taste was also different from its original taste.I have also attached the snap of the same for your reference. Kindly look into the matter and revert.

The size of dairy milk chocolate seems to be going down each time I get. Its not ideal to be so market conscious, one needs to cater to those people who have made this product a grand hit. High time guys... v have had enough. Wake up!!! it still isinnt dat late. This complain may just lie somewhere and may be ignored, nut I dont care, I still expect some change, some improvement. Thank you. Hope this complaint falls with some sensible person.

i bought 3 cadbury dairy milk silk 65 g chocolate today.i'm big fan of dairy milk.but i was surprised ...wen i open it dat chocolate is in white colour..it has some white colour patches in it...very much disappointed.and i'm scared to open the remaining two...waste of money

Six cadbury silk roast almond chocolates purchased in Navi Mumbai were distributed by me in a function.. Now two are with me and four were given to friends. Upon opening the one of the two left with me- it was smelling and tasting differently. I am fond of this chocolate from the beginning and I am very much familiar with it's taste and smell. I am not satisfied with this and also disturbed the mood of my friends in a happy moment.

The batch number 140426 packed in 04/14 is appearing on the cover of the pack .The bar code appearing on the pack is[protected].

This is not expected from a company of high standard and reputation. Pl look into this complaint urgently and do the needful. After paying a sum of Rs.360.00 for six packs - I am disturbed as well as the mood of my friends.

Do the needful urgently on priority and contact me to check the quality of your chocolate.

UNNAAMALAI NARASHIMMAN CHETTIYAR

+91 [protected]
+91 [protected]

I bought the following product - Diary Milk, Silk, Orange Peel for my wife & my classmates wife on a trip to our Bschool. The chocolates were stinking of ROTTEN OIL/DALDA. I definitely didn't expect this from CADBURY.
I have saved 1 of the 2 chocolates. In case you wish to investigate further you are free to collect this from my residence....

I bought a Cadbury dairy milk silk from Annapurna store in karol bagh. Ihen I opened it I felt that it was not ok but when I tasted it it had a very foul taste..it was crumbly and it had a rotten taste..it also had small white spots on it.. It was of march 2014..this is very shocking as it has happened first time with dairy milk..I request that the necessary action should be taken as soon as possible

I bought an cadbury celebration pack and it contain 2 Cadbury dairy milk chocolates, when I ate half of it .. I found out which were having white spot and fungus in the middle of the chocolate!! On touching I feel many white dots on it like spores on it. Weird and really dangerous to see this. Its so terrible!! Never expected this from such a big brand in chocolate industry!! I purchased it on 9th august 2014 from a local shop here at Vijayawada....

i brought dairymilk silk 160g pack worth rs 150 from a shop. when i opened it i found 2 pieces were missing and foul smell was coming from it. it cannot be eated like that. being one of the great fan of cadbury india and such a renowned company such products are not expected. plz take suitable actions for it.

I Purchased Dairy milk Silk on 17th August 2014(Plain Chocolate ), The Chocolate was not eatable as it was stinking very badly. I want to update you with this instance - for this I've already logged a complaint yesterday, but I don't have a complaint number. Request you to revert me with regards to the above matter. Mobile no- [protected]/[protected] E-mail id-nitin.[protected]@selpl.com/[protected]@gmail.com

I am a student of marketing in IMT Nagpur, Maharashtra and my name is Priyanka Tiwari (2013-15 batch). There is a wide distribution of dairy milk's duplicate chocolate in the campus. The taste of the chocolate is horrible and packaging is similar. i am attaching the pic for the proof. Please look into the matter....

I bought Cadbury Silk recently for my daughter. When i opened the pack, i found that the chocolate was in a semi-solid state though the same was preserved in a fridge. When i looked closely i found that there was a worm that has been responsible for the state of the chocolate. There were huge holes also in the chocolate.

Dear sirs, My son got a Celebrations pack as a present from a bank, for his academic achievements. We opened 2 chocolates from the pack, and both were bad. We also had purchased some Milk Chocolates wgich were bad. This was all reported and I was given this subject reference number by a mail I received from your Customer Service, informing that someone from your company would come and pick up the defective products for further investigation. I'm sorry to say that there is no response, no contact established by your company so far in the matter of this complaint. I also replied to the mail reporting no response from your company. I shall wait for 2 more days to hear from you, failing which I will lodge a complaint in the Consumer Forum / court. My email id is [protected]@gmail.com. regards. Atul Sulakhe. [protected] /[protected].

I purchased cadbury 5 Star, of which code is K40 129 & packed on 04-14. While Eating That i felt a foreign element(steel/iron Pin) in my mouth when i took out i found several small pieces. What if i had swallowed that pin & got some infection or injury in my esophagus or stomach or intestines. You want to kill people by your product ?? Is it chocolate or killing chocolate ?? I tried to call customer care but they didn't responded. What kind of quality is this, What the hell is Cadbury doing, are they monitoring manufacturing process ?? It is really shame for such a company who is very famous for its quality & taste, such a company is giving licence to such pathetic factories who produce this ...!!! Are you all not responsible for any kind of quality control ?? I don't want my money back but i want you to take severe action against such factory & do intimate me for the action you took on that factory, If any action is not taken by you then you will force me to take legal action against you . Shame on You for such worst product. Jayesh Varyani