Mondelez India Foods / Cadbury India Complaints & Reviews

Fungus in Cadbury
Dear Sir,
It is
very disappointing to see that in spite of complaining about the fungus
that was found in chocolate. and giving a complain in the toll free no.
no feedback has been received as promised.

Shameful at ur part.People are provoking me to go to the media. But do not want to do that.Kindly get back to us. as soon as possible.Kept the chocolate in the refrigerator.Waiting for ur reply.
Regards
Suchanda Mukherjee.

On 5 July, I bought Cadbury Gems, It was tasteless with faded colour. I sent a mail to Cadbury India. They sent their salesperson and replaced with a new pack on 14 July. When I opened, it is again having the same issue. 1) Most of the Gems are broken. 2) The colour is faded. 3) It is having pathetic taste, my wife started vomiting after eating. I am very disappointing with this. It is really a matter of concern now. I sent a mail to them on 15 July, But no response from their side. [protected]@asia.epowercenterdirect.com consumer.service.[protected]@mdlz.com Please look into this.

Hi Sir/Madam, I am Shrikant Desai. I bought cadbury silk chocolate on 9/7/2014 of 60/-. When I opened this I found to be some white spots & crystal particles of chocolate. Kindly look in this matter. I attached some relevant photos of it. My contact no. is [protected]

I had bought a Cadbury Silk orange from Prakash Stores, Tardeo, Mumbai on 14th July at around 7.45 PM. Once I opened the choclate at 9.30 PM the white cover inside looked dirty & on smelling it there was a very powerful foul smell out of it. On opening the inner cover there was a same smell from the choclate. On eating one piece it tasted very bad & tasted it has been expired. On checking the mgf date it was 14.4 & said best for 12 months. On 15th I went to the store & showed them the same they were shocked with the foul smell which smelt like some dirty oil & also the store person tasted the choclate & agreed that its tasting bad & not normal & there was a very bad foul smell from the choclate.
This is absolutely not expected out Cadbury and was very upsetting. I feel like never having any cadbury product again as this choclate could create food poisoning & also other diseases.
Kindly revert as too the reason for the same asap.

Regrads,
Jimit Desai
[protected]

i have a son of 4 year old and we went to my sisters place for a dinner and where she gave my son 2 nos of small dairy milk of Rs.5/-, she offerd a bigger one and my son refused towards it ..the moment we reached home we opened one for him, we saw there was a fungus as well was expired when tasted was yaak the taste differed and as such we threw into the dustbin, then we opened the other one, it was the same ( I saved my son from eating it) and we are guiding people now not to go with these cadbury products as such thing happens, i then immediately called my sister and asked her to check whether she has the same of the bigger one, meanwhile she had started eating it, but when checked the date was expired and they then went to the shopkeeper to find out he said this is what we get from the cadbury india, i[censored] want talk to them not to us.. My sister had a loosemotion and stomach infection..now tell us or guide us what is to be done. I am also attaching the Pics of the products.Thank You. Regards Mehul [protected]

I had purchased 4 nos cadbury chocolates from Auchan, Mantri Square, Malleshwaram, Bangalore . All of them were found to be discolored . I have preserved 3 of them for your examination, if you wish to see them . My family has great regard for the Cadbury brand name and are therefore extremely disappointed with this unpleasant experience . With Regards R.Suresh Nair

I own a renowned grocery store namely Anmol Trading Company In posh Locality of Dehradun . I was giving Good sale to the Company In Past since last app 30 years. But Due to some unknown reasons i am not getting my share of schemes provided by the company on sale targets or display schemes. and when i complaint for such irregularities to your distributor they stopped the supplies to our store. I think this is irresponsible behaviour on his part. Kindly take necessary Action to provide uninterrupted supply to our store .

Respected Sir I have recently completed my graduation from DELHI UNIVERSITY, in B.COM(HONORS). I have shifted to Gwalior and would like to do an internship in your esteemed company for two months from July to August2014. Please let me know who should I contact and where should I send my CV. Regards avantika arya avantika.[protected]@yahoo.com

I have bought a Cadbury dairy milk silk 160g pack from a Sahkari Bhandar in BORIVALI - MUMBAI on 29/06/14. It mentions that there is a voucher inside the pack for a coffee treat for 2 at CCD. But when I opened the pack, I found no code anywhere. The code printed on the outside of the pack is I40522 B3. Please advice as what should be done...

I have bought a Cadbury dairy milk silk 160g pack from a Store named URBAANZ in KOLKATA
on 29/06/14. It says that there is a voucher inside the
pack for a coffee treat for 2 at CCD. But when I opened the pack, I
found no code anywhere. The code printed on the outside of the pack
(which I think is the manufacturing code) is I40521 B3. Please help.

Hi, For my Birthday today (June 27th 2014), I bought a Diary Milk Rs.560 (Each Rs.10) a complete box. The chocolate when I started distributing the chocolate are stuck with one another and when we separate I see there are adhesive in between the packets and since I didn't notice at first I gave to my friends. And once eating it they felt nausea, Stomach pain and vomited. Its really an unacceptable happening during the start of my Birthday.Many felt head ache and even inside the packets we could see the adhesive all over as coating on the chocolate. I have attached the photo for proof and details : Manufacturing Date - 18/04/2014 Code - I40418B Kindly do the needful. Regards, Mahesh Kumar [protected]@yahoo.com [protected]

I bought a Cadbury Temptations almond treat today, Batch No: T31022 A Manufacture date 10/13 for Rs 65 and found spider webs on the chocolate bar! I have tried attaching pictures of the same but am unable to do so in this website. I am in a state of shock as Cadbury has been a household name in our family but am not sure about that anymore! Regards, Jyothsana [protected]@gmail.com

I bought a Cadbury silk chocolate from Greater Noida with Batch no. I40216 B2 manufacturing 02/14of Rs. 60.00. It was of the worst quality with no sign of silk. It was not at par with the same, what it is known for or you advertise the way for the same. Amitesh Goswami [protected]@yahoo.com

Dear Sir/Ma'am, This is to bring into your kind notice that the product of such a great reputation is making fool of the consumers. I bought several packets of dairy milk chocolates in which i have found the defect in number of pieces as written in the packet and actual no. of pieces. This was not expected from such a big company. Kindly look into the matter urgently.

I have bought a Cadbury dairy milk silk 160g pack from More Mega Store in Bangalore on 13/06/14. It says that there is a voucher inside the pack for a coffee treat for 2 at CCD. But when I opened the pack, I found no code anywhere. The code printed on the outside of the pack (which I think is the manufacturing code) is I40523 C3. Please help.

to whomsoever it may concern yesterday i bght a cadbury celebrations box from a vendor in goregaon west mum bai .apparently the dairy milk pack tat my son opened was in a damaged condition wid white spots over it .plz do the needful as i was really worried what if my seven yr old wld have eaten it without noticing wAITING FOR UR REPLY vaibvhav jagani

Cadbury India offered a voucher if we purchase silk chocolates worth Rs.150 as Valentine's day offer of movie tickets and I have purchased Chocolates worth of Rs.300 and got 2 Vouchers with which I can avail four movie tickets. And as per instructions have registered two cadbury vouchers with my two mobile numbers on 16th Feb 2014. Now when I tried to call[protected] and asked to book movie tickets to the date 02/06/2014, then representative said they don't have any details in their system regarding the registration details. I really don't understand what is the problem here. Please find the voucher details and my mobile number and time of registered details below: Mobile Number Voucher# Time of registered. [protected] [protected] 16th Feb 2014 8:44AM [protected] [protected] 16th Feb 2014 8:48AM I have received confirmation message saying "Thank you for Participating in the Cadbury offer. Pls call to redeem your experience. Lines are Open from 10:30am to 5:30pm Mon to Fri. T&C apply." Am not sure which voucher I have registered with which mobile number but I have received this message on my both the mobiles. After I sent a mail to [protected]@bigcity.in, I could redeem one voucher (not sure which voucher its exactly) and go two movie tickets as requested. Now When I am requesting to redeem another voucher for Thursday (06/05/2014) which is last date for this offer to be redeemed CC representative saying One family can avail only one voucher and this condition is not mention on the voucher and if this is the condition then why they are selling multiple voucher to one family. This should have been told at sales counter only or at least on the voucher. This is nothing but cheating the customers and a fraud.

hallo sir, this is s sunil (Retailor) from shahapur, Dist- Thane.continiousely i gave good sell to co. thats why to improve my sell i demanded small cooling unit to my distributor but their is no any response from him.if co. dont want bizz.so i can stop to sell u r product.monthly i purchase arond 16 k to 20k (choclates). i dont think so it is small amount, i[censored] dont want loose ...so please kindly take some serious action . i am not complaining abt distributor but still i want improve my bizz.& without u r sypport how i can... Thanking you S SUNIL - [protected]

I would like to bring to your notice the unpleasant experience of finding worms in a 80 gram slab of Cadbury's Fruit & Nut. Being a Doctor my self I am appalled at the quality being marketed by a reputed name as yours.My son who is an avid Cadbury fan was disgusted on seeing these worms (Three of them) so much so that he wants us to throw away the other unopened packs as they are. For your information I have preserved this slab to substantiate my mail.
I really do not know what to do with this now that no one in my house would like to buy a Cadbury either for ourselves or as a gift for someone else. I think it will be appropriate being a doctor to reach out to the millions through the means of Press/ whatsapp with the pictures which I have uploaded
I hope to get some response from your end. This was purchased from the CSD Canteen in HQ Southern Command Pune.


DR (Lt Col) Imtiaz Hasan

Hi, I have purchased a total of 12 CADBURY silk fruit and nut for birthday party. Along with those I got 4 movie ticket voucher. I followed the instructions which were written at the back of the voucher and I have sent a message to the given number([protected]). After sending that message they asked me to call a number for registration([protected]). I have been trying this number for two days, no one is answering the call, I have lost around...