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Mondelez India Foods / Cadbury India Complaints & Reviews

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Updated: Nov 19, 2024
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A
Apurv Verma
from Delhi, Delhi
May 22, 2014
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Ref # 833563 Worms in Cadbury Celebration box

Address: Pune, Maharashtra

I belong to India Pune. This case happened in June 2013 where there was a worm in the Cadbury Celebration box and i sent the below email but nothing happened except the executive collected the box from my place for investigation and said sorry. With extreme disappointment I would like to inform you that I found a worm in one of the pieces of rich dry fruit chocolate celebrations pack. I have attached photos with this email. I have also...
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S
Siddhant Kamble
from Mumbai, Maharashtra
May 7, 2014
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Wrong Information Share by the Customer care Agent

Address: Mumbai City, Maharashtra

I have brought 5 box of cadbury dairy milk and received 5 vouchers and i have send the voucher code to the particular number and called the customer care executive to avail the voucher. However I have informed the agent (don't know his name) that I have other vouchers also how do I avail them so informed me to send the voucher code from the same mobile number. After that the next agent told me that the vouchers has been blocked due to message...
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M
Meenu8s
from Tadpatri, Andhra Pradesh
Apr 13, 2014
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Valentine's day offer of movie tickets

Address: Bangalore, Karnataka

Dear customer care, Writing this to get a response for availing the movie ticket offer. Had bought cadbury silk from reliance fresh, Bangalore, during the promotion of February 2014 offer for two movie tickets after spending Rs.200. Had called the given contact number on the voucher to register my phone I.e[protected] along with the reliance fresh bill number. Had received a SMS back. the problem is that the SMS is no longer there on...
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G
Gaj_87
from Mumbai, Maharashtra
Mar 6, 2014
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Found worm Inside the chocolate

Address: Pune, Maharashtra

Hii, This to inform you that i bought product of cadbury dairy milk silk .When i opened it i found worm inside it . I have clicked photograph of the same .Hoping that you people will take some serious action to avoid such kind of practises as customer are buying product blindly by keep faith on your product . Regards, Gajanan Dhuppe Pune -[protected]...
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U
ullas98
from Hubli, Karnataka
Jan 28, 2014
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Regarding Tasteless and irritating smell of cadbury bourn vita

Address: Dharwad, Karnataka

Bourn vita is excellent taste we are using bourn vita since 10 years. But recently it might have loosing its taste, we purchased Bourn vita recently but it is totally tasteless and having some irritating taste have purchased Bourn Vita
Batch no is W30703.

Worst taste...

It might loose customer......
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S
sawan44
from Mumbai, Maharashtra
Jan 21, 2014
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Cadbury India - Cadbury Dairy Milk Chocolate found to be having some fungal growth

Address: Mumbai City, Maharashtra

Dear Sir/Madam, Just few days before I purchased a box of cadbury celebration. It was properly sealed. When I opened one pack of 15 gm (Production Code 020513A2M M2) I noticed some kind of fungal growth in it. When I opened another pack of 40 gm (Production Code 160513M01E I2) same case was observed. It is really not good for a company of such standard not maintaining there quality at all. Who will take the responsibility if something...
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V
v Joshi
from Pune, Maharashtra
Jan 17, 2014
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Metal Wires 2-3 in Eclairs

Address: Pune, Maharashtra

Hi, Today after lunch i had my Cadbury eclairs candy which I generally do everyday. I found 2-3 pieces of metal wires inside it which hurt my gums and my mouth started bleeding. i have the candy and the pack both as the evidence. pl. contact me so that I can hand over the candy to quality concern person. I rushed to the doctor from work and now filling complaint. Varun Joshi American Axle and manufacturing, Pune [protected]...
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sujitra iyer
from Hyderabad, Telangana
Jan 16, 2014
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Sealed empty dairy milk chocolate wrapper

Address: Vadodara, Gujarat

I purchased a box of dairy milk sealed properly ITS CODE IS K31216 packed on 16/12/2013 which contains 72.units*8.5gms each.I found a Sealed empty dairy milk chocolate wrapper. Matter is that the company should take care that the each wrapper is completely filled with chocolate, before it go for the packing or sale. As this mistake should not happen as being an best and the oldest chocolate company....
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A
airnsea
from Bengaluru, Karnataka
Dec 20, 2013
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Cadbury Diary Milk Chocolate

Address: Bangalore, Karnataka

Purchased Cadbury Diary Milk Chocolate on 19/11/2013 from a near-by store; having Code K30805 - Pkd 08/13 - B2 but when opened the chocolate covered with a white layer coating and taste was totally different. I am sure the store keeper will not refund the money and tried calling Cadbury's office in Mumbai but nobody bothered to give a proper reply. Dont know whom to approach with such complaint ? I have kept the chocolate safely with...
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J
joshmic
Dec 11, 2013
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Worms in my chocolate

Address: Pune, Maharashtra

I had bought the Celebration box during Diwali When i opened it i found Worms in it, i immidiatly called thier customer service number and placed a conplain they asked me to seal the box which is did but no one even bothered to call back or come and visit the place I still have the box and will want to fine the company...
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P
proaakash
from Pune, Maharashtra
Oct 10, 2013
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Bad taste

Address: Pune, Maharashtra

Dear Cadbury I am a regular consumer of yours. Recently i gifted a celebration to my friend on her b'day, but when we opened that there was difference in packaging and finally when we open the chocolate, i.e., Dairy Milk, it was the worst chocolate taste i ever had of Dairy Milk. It was a embarrassing moment. The code is F30927A. The packaging was of September 2013....
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A
Apurva Neha Bhatnagar
from Delhi, Delhi
Sep 19, 2013
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bad quality chocolate

Dear Sir/ma'am, I bought this dairy milk fruit n nut 80gm code H30427 pkd 0413. I m a regular cadbury fan but I find it tasting otherwise. Im attaching some pics. Shall be comfortable if you could confirm that its okay to consume. Regards, Major Apurva Bhatnagar....
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C
conceicao
Sep 1, 2013
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CADBURY LUNCH BAR ROCK HARD

Dear Sir/madam i bought 2 cadbury lunch bar's at Pick n' Pay Centuary City CapeTown, South Africa, i was so excited to come home and eat my chocolates , i took a bite of the first chocolate and almost broke my tooth, so i tried the second chocolate also as hard as a rock, well i am so dissapointed that i have made up my mind that from now on i will buy Nestle chocolates, no more Cadbury Chocolate it almost landed me by the dentist...
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P
P.A.Appanna
from Mumbai, Maharashtra
Aug 23, 2013
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Defective/rotten

I purchased one Cadbury Dairy Silk for Rs 125 and another Cadbury Silk Roast almond for Rs.55 from an outlet called as Grand Bazaar at Minjur, When I opened it after reaching home I found that the packing had shriveled ,melted and not smelling of Chocolates.I returned it to shop who first refused to look into it saying that these 2 pieces were manufactured in May2013 where as the date of sale is[protected]. He has refuse to replace it immediately...
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N
Nitin Verma
from Delhi, Delhi
Aug 14, 2013
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Fungus infected Products on sale

Address: Uttar Pradesh

On 29th june i purchased 2 packs of cadbury chocolate form a near by shop one of which was opened by my son and when he ate one bite and made a ugly face looking toward me ..........i noticed that the product was fungus effected .....not wasting any time i called up the Cadbury Toll Free no [protected] and registerd my complaint........... i was the adviced to keep the product in same form in the refrigerator.............

Next...
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M
marin85
Aug 12, 2013
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OLD CHOCOLATE

Hi I bought a TEMPO POWER NUT from Buy-Rite in Orchards today after I opened it I realised it was so old I then checked the expiry date and it is 1st July 2013 …..16:[protected]
Surely Cadbury’s should prompt their clients not to sell goods that have expired? I won’t drive 14kms to exchange it……all this for a R10 chocolate

Please connect via Linkedin http://za.linkedin.com/pub/marina-muller/21/433/754
br...
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P
PrachiSachin
from Delhi, Delhi
Aug 9, 2013
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Degraded Cadbury chocolates

Address: Maharashtra

Hello,

I purchased a box of 72 pieces Cadbury Dairy Milk chocolates at a cost of Rs.360/- from a store in the main market of Gokulpeth Nagpur.
I wanted to distribute these to my colleagues as it’s my birthday today, however to my disappointment, when they opened the chocolates, they saw that the chocolates were degraded
They had pimple like formations with white fungus like appearance on all the opened pieces....
+1 photos
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K
Krishnarajabi
from Mumbai, Maharashtra
Aug 5, 2013
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Fungus in Chocolate

Address: Tamil Nadu

Hi,

I bought a Cadburys Temptations(65 Rs pack) yesterday in my area.. I am always cautious about expiry date and checked the date of manufacturing. It was mentioned as May2013 and best before 9 months from the date of packing. But when i opened it there white coloured fungus all over the chocolate.
Dont know what to do!!! Anybody to guide me.

Thanks,
Krishna...
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E
Elaine Leeming
Jun 11, 2013
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Flake

Thank you for the new wrapper for Flake! It provides fantastic security! however, every Cadbury flake I have had since the new wrapper has been introduced is now stale! I remember when Flake was sooooo in the mouth gorgeous and just melted with the first mouthful! it is now just a lump of chocolate and does not resemble the 'Good old fashioned' Flake at all!
The 'lump' doesn't even taste fresh! Yuch! It tastes...
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I
Imran Ahmad Siddiqui
from Tellicherry, Kerala
Jun 8, 2013
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Manufacturing defect in CADBURY DAIRY MILK SHOTS

Address: Chennai, Tamil Nadu

HI Team,
Yesterday I bought 10 sachets of CADBURY DAIRY MILK SHOTS .Out of that I was surprised to see that instead of 2 marbles,there was only one marble in one of the sachet.This type of manufacturing defects are increasing day by day which is intolerable & it is not at all expected from a company like CADBURY which is a PRESTIGIOUS MNC.I have kept the same sachet containing one marble with me unopned.I therefore request you...
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