[Resolved]  Mondelez India Foods / Cadbury India — cadbury dairy milk silk oreo - foul oily smell : (

Address:

122001

I have been consuming cadbury's products for long. Their crackle chocolate is one of my favorites.
I have tried silk also and its good but not as good as crackle.
In the month of feb. 2018 i was gifted four silk oreo chocolates which was purchased from somewhere near my local area. The manufacturing date on the product is may 2017 so i had more than 100 days to consume the chocolates before it gets expired. The chocolates were 60 grams each and rs.75/- was the mrp of each chocolate.

When i opened one of the packs, i could smell a bad odor. It was something like that of oil. I remember the cover over the golden wrapper in the chocolate appeared to be soaked in oil completely. I thought the smell is because of oreo being mixed with chocolate. It tasted bad, very bad. I didn't like its taste and i threw the chocolate since it wasn't consumable. My mom gave away rest of the three chocolates to our maid.

Today i. E. July 27, 2018, someone offered me silk oreo and it tasted good. I wasn't aware of what chocolate piece i was eating so when i asked and got to know it is the same silk oreo then i told him the complete story. Before eating if he would have told me the name of chocolate then i would have not eaten it at any cost.

This made me google about its foul smell and i came to this site.
I have the product details available as i thought to email cadbury long back -
Code number - i70512 c1
Packed on - 05/17
Price - rs.65/-
Weight - 60 grams
Best before - 12 months

You may reach out to me at [protected]@gmail.com and my contact number is +91-[protected].

Please look into this issue.

Thanks & regards,
Abhishek a. Gupta
"end-consumer"