[Resolved] Mondelez India Foods / Cadbury India — cadbury gems pack. defective samples inside the pack. | |||
Hi, This is anup mondal, from kolkata. Recently we have purchased few samples of gems (Fun pack 10.68g) and got one defective piece in side the pack. Dust particles and funges is visible in the defective piece. Pic. Of defective sample is attached. Batch details is also attached. It is very unfortunate to get this type of quality from cadbury. Please look into this. Defective sample can collected from below address. Godrej prakriti, Kailash tower, 201, Sukchar, sodepur, Kolkata:700115 Regards, Anup mondal Ph:[protected] Was this information helpful? | |||
Sep 29, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 27, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Anup, We apologize for the inconvenience this may have caused you. Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards. In case you are dissatisfied with your recent purchase, enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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