[Resolved] Mondelez India Foods / Cadbury India — chocolate was eaten by insect | |||||
Hi, I bought cadbury bournville rich cocoa (45 inr) code: 170217c ; pkd: 02/17 on 15th sept 2017 from agarwal provision store, amrapali zodiac, sec -120 noida. Chocolate was eaten by insect (Pic for reference along with all details) and it was smelling like a rotten egg. It was terrible to even hold in your hand. Ankit [protected]@gmail.com Was this information helpful? | |||||
Oct 29, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Sep 18, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Ankit, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at consumer.service.[protected]@mdlz.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||||
1 Comment | |||||
Comments
It may be due to faulty storage practices followed by the manufacturer or retailer. File a complaint with your area District Designated Officer (Food Safety) for regulatory action against the Food Business Operators.
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