[Resolved] Mondelez India Foods / Cadbury India — cooler problem | |||
Hi Modelēz India! I am from Assam from the district called Sivasagar. I am a retailer here. I was provided a used second hand chocolate cooler (video attached) couple of month ago, after calling and describing status of esteem melting Mondelēz items at my shop Ms. Sunanda Mukherjee on[protected] and then Mr. Sarbajit Ghosh with the assurance of providing a new one soon. Now, since last 15 days its not working. I have been desperately calling more than 20 times Mr.Ghosh and Ms. Sunanda but none of the party picks up phone. Is this Mondelēz/ Cadbury service in India!!! Such a beautiful renowned company is so shallow with its infra structure. Even I see in Google that Kolkata office is closed!!! They take complaints only zonewise. Pity... Regards [protected] (My number) +1 videos Was this information helpful? | |||
Sep 13, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Sir, We thank you for writing to us. Please register your complaint for visi-cooler on toll free no[protected]. Assuring you of our best services. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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