[Resolved] Mondelez India Foods / Cadbury India

[Resolved] Mondelez India Foods / Cadbury India — dairy milk home treats

C chinnu reddy from Eluru, Andhra Pradesh

I bought two packets of dairy milk home treats in the reliance mart located in my town - tirupati, chittoor district, andhra pradesh. The manufactured date of the chocolates is 07/18 When i opened the pack almost all the chocolates were spoilt with some white droplet like bumps Probably fungus Not even a single piece of chocolate is edible. But by the time i opened the pack, i didn't have the bill statement with me, so i couldn't return it at the mart. My 250/- rupees got wasted I want refund of that amount or compensation for the loss. (As per the company the shelf-life of their chocolates is 12 months) but the ones i bought were spoilt in 2months Was this information helpful? No (0) Yes (0)
Nov 18, 2018 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Oct 15, 2018 Mondelez India Foods / Cadbury India Customer Care's response Dear Chinnu, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details. Please retain the product in a sealed bag, our representative will visit to examine/collect the product. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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