[Resolved] Mondelez India Foods / Cadbury India — Empty packet in the chocobakes box | |
Dear Concerned, We had bought a box of Cadbury Chocobakes from Dmart on 2nd of August 2021 reference bill no[protected] . On opening the box, to our utter dismay, we found that the first packet which we picked did not have any contents in it and was empty even though it was fully packed . We feel that a quality issue in your manufacturing as an empty packet without contents has been sent . We feel bad that a reputed company like yours is doing such a thing . We request you to look into the matter and advise us on what do we do further . We await your response . Regards, Medha G Shanbhag Was this information helpful? | |
Sep 10, 2021 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Aug 09, 2021 Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details.To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)
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Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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