[Resolved]  Mondelez India Foods / Cadbury India — Fridge for Cadbury Chocolate products not working properly

Address:251-B, E- Block, Shyam Vihar Phase 1 Najafgarh, New Delhi 110043

Dear Team,

My name is rakesh kumar saini, since last 13 years i am running my general store " Balaji General Store. since that time i am selling your brand products. In beginning i used to sell your products like cadbury etc from my personal fridge. By the grace of god's my business developed then i took your company fridge but since last three years its creating problem that is why i am not able to sell your company products properly hence i requested our area sells man Mr. Deepak but his behavior was very rude. You will wonder if i will tell his words to you he said " i dont care if your fridge is not working and we do not need shopkeepers we can sell our products from the store directly. whoever need our products he can come there directly we dont need any shop keeper. His behavior was very pathetic. Why i am writing this to you is so that any one could take matter seriously. Dear team i am requesting you please change my fridge as soon as possible so that i can again start selling your brand produtcs without any inconvenience. I hope my problem will be solved soon. with the hope that these type of sells man will not handle the shopkeers with this type of behaviour. Awaiting your reply. Rakesh Kumar Saini
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Jun 8, 2023
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Verified Support
May 08, 2023
Mondelez India Foods / Cadbury India Customer Care's response
Hi, we have noted your comments with concern. To register your complaint, please call on our toll-free number [protected]. Alternately please write to us at [protected]@mdlzindia.com providing us with the name, address, and telephone number of your shop and giving us full details of your complaint. Assuring you of our best services.
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    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
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