[Resolved] Mondelez India Foods / Cadbury India — Fungus found in Cadbury dairy milk fruit and nut chocolate

Dipti Narwal

Sep 2, 2021

Address:

772/31 chhotu ram colonyNear Old Housing Board Colony

I had bought chocolate of Cadbury Dairy Milk fruit and nut on 02/09/2021 Company Details: Manufacturing Address mentioned: Mondelez India Foods Limited, Unit number 2001, 20th floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai-400 013 {Unit: Unit-2, AT 6055, central epressway, sector 25 Sricity, chittor, District-517544, Andhra Pradesh} Contact:[protected] Email: [protected]@mdlzindia.com Manufacturing date is printed as 04/2021. (Best before 12 months) net wt 80g Problem: When i opened chocolate, there was fungus layer present on the chocolate. I have kept chocolate as a proof. chocolate proof is attached. Kindly see it. I want refund of my chocolate as soon as possible as it was unconsumable

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Oct 11, 2021

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2021

Mondelez India Foods / Cadbury India Customer Care's response Hi, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we regret to note that you have had an unpleasant experience. To enable us to address your concern, please write to us at [protected]@mdlzindia.com providing us with your full name, address, phone number and purchase details. To enable us to action your complaint we request all these details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)