[Resolved] Mondelez India Foods / Cadbury India — I am complaining about cadbury dairy milk chocolate

Tushar91

from Delhi, Delhi

Address:	New Delhi, Delhi, 110053
Website:	www.cadburyindia.com

Hello team,

Today (15july2017) i bought a cadbury dairy milk chocolate (Fruit and nuts), after opened i was fungus layer present on the chocolate, after see this i was very shocked.
Request you to please resolved this issue otherwise i will submit your complaints to government and take high actions against you.

I am enclosed some photos of this product.

Thanks

Product code h 70111, packed 01/2017, bar code[protected]

Regards
Tushar
[protected]

+3 photos

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Aug 20, 2017

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Jul 16, 2017

Updated by Tushar91 Hello Team,

Today (15July2017) I bought a cadbury dairy milk chocolate (fruit and nuts), after opened i was fungus layer present on the chocolate, after see this I was very shocked.
Request you to please resolved this issue otherwise I will submit your complaints to government and take high actions against you.

I am enclosed some photos of this product.

Thanks

Product code H 70111, packed 01/2017, bar code[protected]

Verified Support

Jul 17, 2017

Mondelez India Foods / Cadbury India Customer Care's response Dear Tushar,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has always endeavored to maintain the highest quality standards, and we apologize for any inconvenience this may have caused you. Please enable us to address your concern by writing to [protected]@mdlzindia.com, with your purchase and contact details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)