[Resolved] Mondelez India Foods / Cadbury India — Partly eaten Silk Chocolate Cadbury | |||
My wife opened Silk Chocolate Cadbury gifted by her student today. To our surprise, we found that the chocolate was partly eaten. I am attaching the pictures with the complaint. Request you to be please be careful in future. I feel that it has been eaten by a mouse. As a compensation, I want an apology and an assurance that quality control measures will be strictly adhered to. Also, would want a brand new chocolate pack. Regards, Anas Shaikh [protected]@outlook.com Was this information helpful? | |||
Feb 10, 2017 Complaint marked as Resolved Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 Mondelez India Foods / Cadbury India Customer Care's response Dear Anas, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavors to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your contact and purchase details. Thank you, Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd) | |||
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