Mondelez India Foods / Cadbury India — silk oreo red velvet | |
Hello I have purchased the silk chocolate (Red velvet oreo flavour) yesterday. It has expiry date till aug 2020 and manufactured in aug 2019. But when i tasted the chocolate, it was like it was dipped in some oils and it has little bad smell. It is the first time very bad experience with cadbury. Please look into this. I am sending you the pictures for this. You may contact at [protected]@gmail.com Was this information helpful? | |
|
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Hi, we have noted your comments and are happy to inform you that there is no problem with the chocolate. The Cheese cake flavour delivers the cheesy smell which is typical of cheese cake. This is a new taste/flavour in India. We trust you enjoy other delicious products offered by Cadbury. If you have any other queries, please write to us at [protected]@mdlzindia.com along with your contact details.
Reply
Hello
In that case taste should not be bad like it is dipped in some oil. I am not eating it first time. But it was very bad experience with cadbury first time. I think instead of just clarify you should check why it happened.
If you want to taste, i can send you the packet, i have that one in the freezer.
In case of further details you can contact me at harshgarg47 @gmail.com
![]()
![]()
![]()
In that case taste should not be bad like it is dipped in some oil. I am not eating it first time. But it was very bad experience with cadbury first time. I think instead of just clarify you should check why it happened.
If you want to taste, i can send you the packet, i have that one in the freezer.
In case of further details you can contact me at harshgarg47 @gmail.com
I have also sent the images and contact details at suggestions @mdlzindia.com.
I hope you will take necessary actions.
I hope you will take necessary actions.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013