[Resolved] Mondelez India Foods / Cadbury India — spoiled dairy milk chocolate

Arya Jayadev

from Kalpetta, Kerala

Sep 29, 2018

Address: Ernakulam, Kerala, 682301

The 13.2g Dairy Milk that my mother bought on 29th September 2018 from Piravom, Ernakulam district, Kerala, with code A80624A appears to have small blisters all over it and looks spoilt. All 4 Dairy Milks that were bought had blisters. Though the cover shows it was packed in 6/18 I suspect they were already expired and repacked. Please investigate and send a reply

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Nov 13, 2018

Complaint marked as Resolved

Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

Mondelez India Foods / Cadbury India Customer Care's response Dear Arya,

Mondelez India Foods Private Limited (formerly Cadbury India Ltd) endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write to us at [protected]@mdlzindia.com with your contact and purchase details.

Thank you,
Consumer Service Cell, Mondelez India Foods Private Limited (formerly Cadbury India Ltd)

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Comments

Uday Jalan

from Bargarh, Odisha

Oct 1, 2018

Today I bought a pack of dairy milk fruit and nut. The taste of the chocolate was not good. It was tasted like I am eating some medicine and drinking spirit