Mondelez India Foods / Cadbury India — Spoiled/ fungus chocolates received

Address: c 882 world bank colony, Barra. Kanpur

I bought 2 five-star chocolate boxes from a nearby store and all the chocolates inside the box are spoiled and has whitish, spotty layer. The boxes and every chocolate package have a valid date as well. Please help me out to sort out my problem. I even tried calling the customer care number, but it didn't connect. When I went to the shop and asked him about it, he is not responding properly. How can such a big company be so irresponsible like this. These chocolates have eaten by our children, and I am scared of the future consequences due to this. Please make sure that I get a solution for this. I am very disappointed, dairy milk is the brand which we trusted i am highly disappointed i need some action to be taken.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Oct 24, 2024
Updated by AMBER ANAND
This whitish thing is all over the chocolate inside out. Attached more photos and also shown the Used by date.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1704
    Pending
    186
    Resolved
    851
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information