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MoneyTap Complaints & Reviews

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Last updated Feb 27, 2024
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MoneyTap reviews & complaints page 3

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A
Ajasoni
from Delhi, Delhi
Jan 18, 2023
Feb 26, 2024
This thread was updated on Feb 26, 2024
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Extreme harassment

I have some dues on my Money Tap card issued by RBL Bank (card number ending 5058) for which I have not been able to clear due to extreme financial distress.

Today some girl called Priya +[protected] has started calling my friends and saying that I have asked her to connect with them for payments. So far 2 friends have messaged me about this, I dont know how many more have been called by her.

I called this...
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S
sunil1071
Jan 14, 2023
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Loan foreclosure

The Money app doesn't provide facility for loan foreclosure. I requested multiple times for loan closure process. But in vain. Worst app, no customer support....
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Z
zames369
from Ghaziabad, Uttar Pradesh
Nov 8, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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NOC Letter

I have settled my loan amount but even after a month they are not the NOC Letter....
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S
Shubhamup
from Moradabad, Uttar Pradesh
Oct 21, 2022
Nov 8, 2022
This thread was updated on Nov 8, 2022
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Bank details

Address:Moradabad

Bank details wrong please delete my bank details...
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S
Sunil takhtani
Oct 20, 2022
Nov 8, 2022
This thread was updated on Nov 8, 2022
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Fraud bank calls and abusing language

Address:Hyderabad

The company has a call center, which is calling everyone in my phonebook and even hijacking the phonebook of my family members, calling everyone, and just abusing them day and night.

Such a fraud company using this kind of abusive language should not be allowed to operate, these are Chinese-backed apps, just abusing everyone even at their workplace

My distant relative has taken some loan for which they are calling...
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B
balaji cute
from Chennai, Tamil Nadu
Oct 13, 2022
Oct 17, 2022
This thread was updated on Oct 17, 2022
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No Response to NOC request

I had sent more than 10 mails for the money tap customer care to send my completed loans NOC. I never witnessed such a pathetic customer service, help me to get my NOC from them....
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P
Pushkar hari lokagariwar
Oct 6, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
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Limit

My limit is unlock still not able to withdraw money....
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H
Hi789
from Chavakkad, Kerala
Sep 27, 2022
Oct 7, 2022
This thread was updated on Oct 7, 2022
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About email received from MoneyTap app executive

I had taken loan on money tap app I did not pay my September month emi so I need some time to pay my I have attached the screen shot of the email received by the excetive from money tap app pls take action, steps immediately on this when we wil go somewhere what is the meaning of that words which he has email me...
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V
Vishal.kj26
from Mumbai, Maharashtra
Sep 23, 2022
Sep 26, 2022
This thread was updated on Sep 26, 2022
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Unable to foreclose, pay exorbitant rate of interest

This is not the first time Money Tap has failed in its service.
I have been trying to foreclose my loan with money tap, it can be done through a repayment link which they provide as you cannot close the same on App.
I have written several emails to them but they do not respond
I am unnecessarily paying high interest and these people don't care to respond. This is very very annoying and i feel helpless....
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M
Manju_2612
from Bengaluru, Karnataka
Sep 16, 2022
Sep 19, 2022
This thread was updated on Sep 19, 2022
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Regadrding Excess rate of Interest & Foreclosure Charges

Address:JP Nagar 5th Phase Bangalore

Dear Sir/Madam,
I have taken personal through Money tap App and the sales representative was promised to give personal loan with Rate of Interest 15% after that they have cheated me once the loan is disbursed to my account, they have put rate of interest with 20% per Annum.
During My Initial conversation it was told that you can foreclose the loan at any time without any charges like Foreclosure and Pre EMI interest and when...
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P
Prashant0414
from Mumbai, Maharashtra
Sep 14, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
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I want To Foreclose My Loan. But MoneyTap Not Replying.

Address:Room No 01, Amar Nagar Darga Road Behind Amar Palace Hotel Mulund West.

I took a loan of rs 50000 from moneytap on 12 February 2022. I m paying m emi as per the schedule date and process. In August i realise that i can pay the full amount of my loan and close it. So i mail money tap. I get a replay that someone will get in touch with me in 48 hours. But its been One months no one called me or mailed me. I have contacted them many times from than but they don't want reply. They don't have any contact no. No customer...
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S
sandeepparre
Sep 14, 2022
Sep 15, 2022
This thread was updated on Sep 15, 2022
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Excess amount recovered even after payment of EMI

My name is sandeep linked to email [protected]@gmail.com. I have 3 EMIs with the EMI date 5th of every month. Autodebit is initiated on 5th and 3 EMIs are debited from my account on 6th of September. Even after successful payment, as the same is not updated in Moneytap app, I was regularly getting SMS to repay EMIs. When I have escalated the issue they told that it will resolved. Now on 14th again 4746 is debited from the account. I want...
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P
Pranay Chauhan
Sep 8, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account is blocked I havent used it for once

My account is blocked as the loan gets approved I am writing them from last one week but there is no response from their side....
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Pranay Chauhan
Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My account is blocked

MoneyTap has blocked my account and I haven’t used the account for once and now it’s more than a week that I writing them about this but there are not responding to it .my loan has been approved all the documents have been submitted then why my account is blocked ??...
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A
Arun Shantharaju
from Bengaluru, Karnataka
Sep 7, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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Foreclosure details not shared

Address:banglore
Website:[email protected],[email protected],

I have raised a request for foreclosure of my Personal loan, some 15 days back through mail . Post that I have received an acknowledgement stating the foreclosure process is not set up at your end for closure of the account.
still didn't get any foreclosure amount / any resolution from moneyatp....
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A
arund2109
from Jaipur, Rajasthan
Aug 30, 2022
Sep 1, 2022
This thread was updated on Sep 1, 2022
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Excess amount deducted from my account after foreclosure

Dear Sir / Madam

I took a Personal loan from Moneytrap which ECS of rs.8054+2471+2382/-deducted from my hdfc account.

i applied for foreclosure for my Personal Loan, the Total foreclosure amount was Rs.14020+13549+86600/- which was settled on Dt:27 May-2022-.

despite settled my Personal Loan the ECS of my rs.12907/- deducted from my account after foreclosure for the same i complained with money...
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Ganesh Prasanna Yepuganti
Aug 26, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Not stopping ECS & Not issuing NOC

Dear Sir,

Money tap customer care are irresponsive and not attending mails to issue my NOC even after foreclosing personal loan. Please kindly address the situation. They are trying to do ECS even after loan foreclosure

Regards
Ganesh...
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V
Vgandhere
from Dombivli, Maharashtra
Aug 25, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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Noc not received

I have foreclosed all the loans on 10th August 2022. I have not received NOC yet. I am struggling to get NOC. I am calling them daily, but their number is either out of coverage area or it is wrong number. I have also mailed multiple times but still not received any reply from their end. They are just giving excuses. It's been 20 days now. They are not giving NOC. Pleased help...
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H
Hi789
from Chavakkad, Kerala
Aug 24, 2022
Aug 26, 2022
This thread was updated on Aug 26, 2022
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About personal loan emi not paid for August month

I did not pay my August month emi so they are troubling me a lot I need some time to pay my emi the collection agents are harassing me by emails by emails they are not listening at all my email ID raksha.n.[protected]@gmail.com pls slove my problem I have attached the screen shot of emails from money tap app collection agents...
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A
aniketp1
Aug 20, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
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Regarding Harassment calls received from Moneytap executives.

I am writing this mail regarding someone from moneytap called today regarding some loan pending on account of Subhash Pawar.
I am his son and today my mother received a call from someone in moneytap stating that subhash pawar has not paid loan amount of 1900 which we have no knowledge of.
2 ladies started abusing my mother who has no idea from where and when did my father took loan from and they started using obscene language...
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