MoneyTap Complaints & Reviews

I have sent MoneyTap multiple emails and also called on the given number on the website but there is no response from them.

I haven't used MoneyTap for more than a year and found out it has been affecting my cibil record to which I requested to close the account but I haven't received any response from them....

Uggugug...

Sir I have made the payment of EMI but till now the payment is not updated in the app and I am getting reminder for payment again and again.

PNONE NUMBER [protected]...

Dear Team,
I am Saudhabh Sarvadhikary. Having a loan from your NBFC and haven't received any single documents by your end. So request to share my foreclosure letter, SOA & Repayment Schedule.

NAME - SAUDHABH SARVADHIKARY
DOB - 08/09/1987
PAN NO - CHIPS7789B

I have been mailing since yesterday...

Best loan financial services industry...

Dear sir/mam,

It is to bring it to ur attention that I have made the bill amount of RS.1660 on June 30th and now past two days back I received a mail from ur office stating that the amount which I paid was not received and they send a new bill with late fee and other some charges. I have all my documents for the payment which I made and also I confirm with my bank about the payment and they also confirmed that you have received...

Multiple times email was sent from 19th July's with the request to foreclose the loan, but i never got a reply, now they're not allowing me to send an email or raise a request....

On 25th June 2022 i tried to withdraw Rs.40000 through moneytap app.

The process did not complete stating technical error and asked not to try for 36hr.

on 27th i raised a complain to the RBL customer care and sent a mail to the money tap team, to sort out the issue and i was in urgent need of money.

it has been 25days i have been contacting the customer care and through mail. The RBL team said...

Hi Team,

i am fed up sending emails to them regarding foreclose of loan they are able to send mail that they are increasing interest rate but dont have time to respond to forclosue email how sad. No customer care nobody replies such a fake company

Regards,
Sushma bhat...

I have mailed several time asking for foreclosure amount but the team is not providing and when they provide the link is already expired by which we cant foreclose the loan, worst experience with this moneytap loan...

I have emailed them for a closure letter to which I received a reply stating their executive will get back within 48 hours, but received no response even after 3 business days...

Email [protected]@gmail.com 100 times email tell me deleted my account but never deleted my account only harassment with lots of message email WhatsApp kindly solve issue no need loan after complaint never action...

I have to give[protected] stars but no option.
The customer team simply telling we will resolve the issue but no response. I am not getting why foreclosure taking 8 days. I am ending up paying 8 days intrest. I don't think this month I will get close the loan. Waste of support here... Sll false promises and waste support. Improve the process for foreclosure in the app itself. Is this delay because you want more intrest money from us....

I have cleared my loan one year ago .. and the loan status is still active this ppl have dectucted 31000 from account... Need NOC and answer for the deduction...

Hello,

Myself Swapnil Payal has taken loan from https://t.co/rD3POj9lfl account LXMUM[protected]. I had paid all the amount whose link was https://t.co/RPwe2aHueb .Whose payment I had cleared already on 20th May 2022 and already accepted by Moneytap and Incred.After paying the foreclosure amount fully that was 49938/- then also Moneytap deducted the EMI amount i.e 10249/- on 5th...

I have closed the account with MoneyTap but the account closure is not updated on CIBIL and it shows that there is amount overdue from my side for loan number: DMI[protected]. I have reached out to MoneyTap numerous times on Twitter and on emails for the past two years to update CIBIL and remove the overdue, but so far no action has been taken and this is affecting my credit score. I request you to please intervene and help me getting this...

Dear sir

I have my loan settlement and payment pay your agent but noc and not clear my loan account

So plz inform my loan status

Regards
Zala Jaydipsinh...

Due to some financial problem I have missed an Emi on due date but i will pay every month EMI. I have explained this to the executive PHONE NO. - [protected] but she just called me a loafer and a fraud and forcefully blackmail me. She also threatened and call my contact list of family and friends and misbehave with that persons also to ask for Emi. I told her that I need more time but she keeps on threatening, that they dont care and she only...

I have missed an emi due a job loss. I have explained this to the executive but she just called me a loafer and and a fraud. She also threatened o call family and ask for emi. I told her that I need more time but she keeps on threatening....

I have sent mail for foreclosure process and Bank details from last 10 days. But till date I have not got any response. They just want to deduct the EMI and enjoy the interest.

No contact number available to connect with him.

Request you to please help me in resolving my complaint.

My email id basraj.[protected]@gmail.com...