MoneyTap Complaints & Reviews

Dear sir

I have my loan settlement and payment pay your agent but noc and not clear my loan account

So plz inform my loan status

Regards
Zala Jaydipsinh

Due to some financial problem I have missed an Emi on due date but i will pay every month EMI. I have explained this to the executive PHONE NO. - [protected] but she just called me a loafer and a fraud and forcefully blackmail me. She also threatened and call my contact list of family and friends and misbehave with that persons also to ask for Emi. I told her that I need more time but she keeps on threatening, that they dont care and she only wants money and she also talk bad things about my finanicial condiions so i request you to kindly take action on urgent basis with these kind of reprensentatives /executives.

REGARDS
SAKSHI UNIYAL
[protected]

I have missed an emi due a job loss. I have explained this to the executive but she just called me a loafer and and a fraud. She also threatened o call family and ask for emi. I told her that I need more time but she keeps on threatening.

I have sent mail for foreclosure process and Bank details from last 10 days. But till date I have not got any response. They just want to deduct the EMI and enjoy the interest.

No contact number available to connect with him.

Request you to please help me in resolving my complaint.

My email id basraj.[protected]@gmail.com

I have repaid balance of 58, 000/- on my personal loan.. But I did not receive the NOC. i have been following through emails but no response from MoneyTap.
Request your assistance for the same

Name: Ashutosh Malviya
Payment date: 25/05/2022
Phone: [protected]
Location: Mumbai

Uptill last month i was trying withdraw money assigned to me through the Money Tap credit line but it said that there is some technical error. I tried reaching out to their customer care & the standard mail reply said it would be fixed in some time.

It’s been 45 days since my first out of numerous mails to the customer care.

Now i have read the comments regarding MoneyTap credit & its effect of CiBIL & was trying for forclosure of credit. They keep saying that option is there on the app but unfortunately i am unable to see any such option under any menu on the app.

The app in itself is the most basic app i have ever seen with apple store.

I need help with forclosing my credit & duly update of the same to CIBIL regarding the same.

Myself kalpana kuthee, my phones contact data is been hacked by moneytap and all my contact list is getting immense harrassing calls for giving fraud loan money. We are mentally disturbed because of this. Kindly take strict actions, if anything happens wrong to my family members only and only moneytap will be the responsible for this.

I have made the foreclosure payment towards my loan on 8/12/21 the amount was Rs7503, the amount got deducted and it was credited to moneytap account but they are refusing to accept that even after showing them the bank statement and I also confirmed this with the Bank, they also confirmed it that the money is credited, so i have made a stop payment towards money tap's further emi, so now they have filed a legal notice, even after multiple...

It's been 2 weeks still the application is on hold please do the needful

Waiting for my foreclosure NOC about 7 months till now i haven't received any NOC regarding foreclosure, when I mailed them they say it is under process and it will be resolved in 15 days, what a shame on this company. Despite paying total loan amount i lost around 7k which is of bounce charges.Account is still active in my cibil report which is affecting my cibil score.
Please issue my NOC and close my loan.

I cleared my loan 1.5 month and still this people are not able to share my NOC letter for loan completion. I requested multiple times and follow up email and complaint here no response from the team. i request you not to take any loan from this fraud company worst experience ever

Hi team

This is keep it inform you unable to process

Please check once my address proof rent house I have current bill you update last 3 years please check and update

Need to intervention

Dalip Rajput

I have taken loan from Moneytap and the background lender was Incred finance. I just contacted Incred finance for the closure letter and it seems they cannot provide me that, also they informed that one of the loan which is LXBNG[protected] is still showing as open in their system.

So, when I already paid the amount 5 days ago and it's reflecting in the app, why it's still showing open in their system.

I...

I just want to know what you are exactly want to do. First you have hit the ECS on 7th without any information while my ECS is 5th of every month
On 5th may i have enough balance in the account. Than you levied bounce charges and i also getting charged by my bank for the same. You also hit 623 something amount ecs on the same day which emi loan i don't have any. You are not reply on my mails your executive was harassing me on daily basis and you are not ready to answer me who can bare these charges. If you are not able to answer kindly share your nodal officer mail details. I will get answer from them.

Now in the app, it shows me that i have overdued my may'22 emi. How is that possible? When the month was still not started. How you are calculating the month.

There are so many false expressions in your services and actions. Kindly reply me on this because the emi amount payment is not a big deal but you are misusing you poilcy and trying to fool the customers.

I have been using MoneyTap from more than a year, not even single EMI was missed and all monthly payment was done without fail. Now I am in need of funds however, MoneyTab has blocked my credit limit and I am not able to withdraw amount from my credit limit.
The error message it says, I have missed my EMI payment, but the truth is not even a single EMI was missed and I used to pay the entire EMI amount.

I have been writing to MoneyTap from last 5 days and more for help and resolution, no one is bother to help or respond me.

Ticket# 1562508
Ticket# 1564230

Hi,
I had taken a loan amounting to Rs. 75000/- in 2 slot from Moneytap. I mailed so many time for foreclose..after few days they send me link of payment which was coming from [protected]@moneytap.com.after payment they are not replying on paid amount..didnt get NOC and moneytap application not showing any paid amount.In this scenario I had mailed several times to the support
email ID ([protected]@moneytap.com) to know the Loan is not forelosed after full payment.but they are not responding at all. Please Help me in this.

Dear Sir,

I had taken a loan amounting to Rs. 75000/- in 2 slot from Moneytap. I mailed so many time for foreclose..after few days they send me linknof payment which was coming from [protected]@moneytap.com.after payment they are not giving back any reply on paid amount..didnt get NOC and moneytap application ot showing any paid amount.In this scenario I had mailed several times to the support
email ID ([protected]@moneytap.com) to know the Loan is not forelosed after full payment.but they are not responding at all. Please Help me in this.

Dear Sir,

I had taken a loan amounting to Rs. 75000/- in the month of September'2021 from Moneytap. I already paid the EMIs for seven months,
and now I want to foreclose the loan by paying the full outstanding amount. In this scenario I had mailed several times to the support
email ID ([protected]@moneytap.com) to know the Loan foreclosure process but they are not responding at all. However, I contacted with the...

Dear sir/mam kindly settle all my loan 20 percent because i have no job right now and no money for pay emi monthly so plz close with 20 percent all loan close kindly accept

Regard
Saurav jain

My emi amount was auto-debitted from my bank on 5th April, but I am still getting emails, texts and calls asking for payment. I have raised ticket on app and dropped emails too with snapshot of the payment proofs, still no response from customer support.

This is so disgusting!!