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Updated: Feb 9, 2025
Complaints 379
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20
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Bad 😕 It seems that MoneyTap has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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MoneyTap reviews & complaints page 7

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L
legalwar2
from Hyderabad, Andhra Pradesh
Feb 15, 2022
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Account delete

I have created account and have'nt used it. I no longer needed their services.
I requested to delete my profile from their database.
I have sent many mails but till now my account is active when i log in with my registered mobile number.
[protected] is the number, no proper responce untill now from the customer care team.

kindly look into this....
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TrupNemo
Feb 10, 2022
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I have closed my account in the year 2021. Suddenly there is a charge this month asking me to pay else they will charge me for bounce charges. I never took any other amount post that. Why the charges????
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    Hefaz Sk
    from Guntur, Andhra Pradesh
    Feb 10, 2022
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    MoneyTap is not providing information how to foreclose, even I tried to reach them in multiple ways in multiple times, there is no response from MoneyTap. Even I have dropped an email on [protected]@moneytap.com to reach them, but no response.
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      Sushma bhat00030
      Feb 2, 2022
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      Hi Team,

      Not able to forclosure my loan i have email them more than 10times they message back telling will respond in 48 hours.but never come back.Can you please help in forclosure of loan
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        M
        Monytap customer care number-9064-786-587 in coming..
        Feb 1, 2022
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        Address: Delhi

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          Monytap customer care number-9064-786-587 in coming..
          Feb 1, 2022
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          For credit card payment is done and.
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            M
            Monytap customer care number-9064-786-587 in coming..
            Feb 1, 2022
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            Address: Delhi

            Loan for which a link was sent and I made a payment for the amount...
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              Monytap customer care number-9064-786-587 in coming..
              Feb 1, 2022
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              Address: Delhi

              I have loan for credit card review and then the
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                Monytap customer care number-9064-786-587 in coming..
                Feb 1, 2022
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                Address: Delhi

                I had requested for a payment link to foreclose a personal
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                  Yousuf_Khan
                  Feb 1, 2022
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                  I had requested for a payment link to foreclose a personal loan for which a link was sent and I made a payment for the amount which would include all the charges and outstanding amount required to close the loan. The payment was made on 22nd January and I was informed that the foreclosure would be updated in the app and no more EMI will be deducted going forward but none of that has happened. I’m still getting notifications for the upcoming EMI and no payment info updated in the app. Please help.
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                    M
                    Monytap customer care number-7501-020-920 complaint.
                    Jan 31, 2022
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                      Monytap customer care number-7501-020-920 complaint.
                      Jan 31, 2022
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                      Details are not yet closed
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                        Monytap customer care number-7501-020-920 complaint.
                        Jan 31, 2022
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                          Monytap customer care number-7501-020-920 complaint.
                          Jan 31, 2022
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                          Address: Delhi

                          I want to foreclose my loan account, I'm trying to foreclose
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                            Monytap customer care number-7501-020-920 complaint.
                            Jan 31, 2022
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                            Address: Delhi

                            I had foreclosed my loan account in December month and had requested to
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                              S
                              Sumit_Arora
                              from Mumbai, Maharashtra
                              Jan 28, 2022
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                              Hello Team,

                              I am sick and tired of reaching your customer care through all the support handles (email & twitter) about my complaint but no resolution till date.

                              I have an available limit of more than 1 lakh & 97 thousand out of overall credit limit of 2 lakhs with not even a single history of delayed or missed payment and a CIBIL credit score of 753+. Inspite of this, I have always furnished all the relevant documents and have abided by your terms and conditions. There are no red flags for my case, however I am still being denied loan?

                              What am I being penalized for? You are clearly violating your own terms and conditions here. Please treat this as my last formal complaint. I will excise my legal rights if my complaint is not heard and resolved this time.

                              Thanks & Regards,
                              Sumit Arora
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                                Priyaank Bansal
                                Jan 26, 2022
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                                I had foreclosed my loan account in December month and had requested to provide NOC, i have been writing to them for the past 1 month but no revert is their.
                                Also i m getting calls and emails regarding pending emi's
                                Please help in getting this matter closed
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                                  vibrish
                                  Jan 26, 2022
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                                  Rs. 295 was deducted from my bank in December' 21 stating payment for September' 21 was not made which is incorrect as I have auto debit set with them. This has happened the second time. First time it was resolved and got my refund. I have sent my bank statement to them. It has been more than 2 weeks now and there has been not a single reply from their end
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                                    Prabu Muthuvel
                                    Jan 25, 2022
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                                    Loan amount - 1lakh
                                    emi amount - 7000
                                    no of emi - 24

                                    i have already paid 3 emi' s and am ready for foreclosure. So the forthcoming interest needs to be waived but they are asking to pay the entire amount along with interest which is very wierd. Please help me close the loan asap
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                                      vrdmh
                                      Jan 23, 2022
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                                      I want to foreclose my loan account, I'm trying to foreclose since one month, but they didn't send me payment link for foreclosure kindly help me
                                      I'm attaching my mail conversation with money tap
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