MoneyTap — closing account from cibil

Address:	Moneytap
Website:	Moneytap

I taking follow for closing my account from cibil after preclosing my loan from the last 3 months. But always they asked reason for closing my account always i replied but after that they stop to respond.
They don't have contact number or through email we can communicate with them but you have to wait for reply at least 48 hs or 2 days minimum and sometime you will get any reply it's there wish if they want they reply if they don't want they don't reply.

I am highly frastrated with there misbehave still my account is active in cibil.

Please help me in this regards. What should i do to whom should i contact. Should i go to police in this regards

Thanks
Manish tomar
[protected]