Monginis Cake Complaints & Reviews

Sir,
I had purchased 2 cakes named cocktail pastry for my little child aged 5 years old from monginis cake shop maharashtra, nandurbar which was totally stale. I request to changed but monginis shop refused to do it. My daughter is illed because of this stale cake. I had doctor's file that illness is some stale food.
I had complaint that please closed this monginis cake shop of nandurbar (Maharashtra) which is playing badly with consumer's health.

Disappointed with the way the cake is made.. Will go to consumer court with the cake. It spoiled the anniversary day.. Monginis will pay for this. I have the bill from where i purchased it too. It will be appreciated if monginis understands the importance of someones occasions. I will never ever buy any cake from monginis ever and i will not recommend any else to buy the cake from monginis.. I will speard everywhere about this incident and will contact newspaper company and media.

I have order a cake and paid money too... But your delivery department not delivered. Later i came to know that they have delivered to another customer...
Really i disappointed and our happiness gone away..

Customer service was too too bad...

Details:
Dutch choice 1/2 kg
Shop:khed
Bill no. 376394

I purchased a blueberry cake on 30/04/2018 from monginis cake shop located at sec 11, cbd belapur. It was the worst cake i ever ate. Everyone was upset and celebration went in vain. Cake was stale. Even after asking is the cake fresh they said ya it's fresh cream. My brother even vomitted after eating it. Please improve the cake quality as it is not acceptable from such brand.

The staff is using bad words. They aren't treating people good. They are always using foul language kindly change or i'll get into law about this issue. They give bad words if the costomer does not buy the product. They argue about the money change and keep it pending. They are very much abusive and also too much violent. They throw sauce packets if asked and never give tissue they are humiliating and disturbing. I want this to be solved please. As there are many costumers like me.

Monginis cake shoppe address, tupe vasti - moshi pimpari chinchwad 412105,

Cake shoppe person using rubbish language and demanding 2% money extra on credit card, that time i am denied to give the 2% on the credit card, this guy take my credit card, card not handover to me, after that i have block the my card. So this experience is very bad for me and monginis cake shoppee. Which is unexpected with monginis cake shoppee. Please look on this matter on priority and take care your future transaction.

The worst service n quality i have ever had. I have purchased cake from navsahyadri cake shop on 23rd of dec. It was bad in test and was having a smell too. I called on the same night to the shop keeper n complained for the same. The result was the said it would be replaced by n will get a call in 2 days now the person is not receiving call. N customer care is not giving a proper informetion.

Today dated 17/11/17
1) i purchased birthday cake flavored butter scotch on 26/10/17 and pineapple cake on 17/11/17 was so worst neither spongy nor tasty i found some black stone in it, it was liquidize wasn't baked fully, this is not first time twice i faced same.

2) kindly improve the quality and rate it as per

3) stop charging polythene, etc

I had purchased this butterscotch cake on the 28 of october 2017. This was in the afternoo.in the evening whenthe cake cutting was done and we all sat down to eat we noticed a horrible smell from the cream they used as a topping. It was so sour that we had to remove it. Very dissapointed. Monginis is always known for its quality but literally i would never buy a cake from monginis hereafter. Quite dissapointed

Shop : pune bharati vidyapit
Order raymbocake 2kg 26 nov. 17
Cake test very bad our two kids get vomiting
Shop owner told us showing cake also we cant do any thing. We said rase a complaint he told us काही फर्क पडणार नाही go anywhere. Very bad person owner lady that man
We are reguer customer. I need my refund money and that man come to me say sorry front of me... If not i am going social media.. And feeling very bad your very big brand please taking care of your customers

I ordered pinapple cake from monginis aundh pune store... First off the price they charged was 320/- for egg cake half kg while on their website price mentioned is 300/-
I paid extra 50/- delivery charge altho it was just 2 mins distance.

When i got the cake it was totally different thnn shown on their monginis.net standard cake for which i ordered.

On further checking found it to have fungus like dots at the bottom also looks absolutely stale in center.

My sister tasted and said it was smelling and tasting sour.

Doesnt taste like pinapple... No pinapple in the center only 4 stale bits on top.

I called the store manager he refused to offer any kind of help or return.

I called customer care service... Nobody is picking up my call.

This stale fungus food can lead us to food poisoning do u know that??

I will take strict action if i dont get my resolution.. I want my entire refund back on this.

We bought butter scotch white chocolate 1 kg cake from borivali east store n it contains many small flies. Also the cake has a sour taste n smell. Kindly resolve & i also asked that counter lady it is fresh or not she said, we have always fresh cake's on display

My name is
Hitesh kini, (Adv. Bh)
Contact no.[protected],
Kindly request you that, please replace or refund at immediate basis.

We bought vanilla white chocolate half kg cake from pashan pune store n it contains many small flies. Also the cake has a sour taste n smell. We have reported the same at the store but the person was very harsh n did not even bother to entertain our complaint. Also the store was such a mess n not cleaned or maintained properly, it was completely unhygienic. Such stuff can never be expected from monginis. We are regular customers but have never faced this before but this time the cake very bad.

We bought 4 pastries from monginis cake shop... Motera, ahmedabad... All the four had foul smell and tasted bad... As we contacted to the shopkeeper he said he well replace but as we live so far frm the shop it was not possible... Plz provide us suitable resolution of the problem and ensure about who will the the responsibility... I want my money back in my account...

Today we brought 500gm cake from monginis cake shop paresh parker marg station road vikhroli east mumbai 400083 after cutting it we found insects in it the inner cream was blackish rotten and badly smelling cherry was black which is very harmful for human health after that we went to shop to show him
The lady at the shop started arguing with us she told the manager is not there now come after 9. Pm we told her our small children had eaten this how could u can sale like this cake which is mostly eaten by children if anything happens how will take the responsibility she argued with us what if eatted is anything happens it is not our lokout the cake comes from monginis company if you want go and fight with them so we had loged a complaint but the police didn't taken any action they

Dear sir

With reference to the subject, here i would like to lodge a complaint against monginis cake shop located at dharampur, valsad, gujarat - 396050. We made an order or custom cake with photo on cake on 29th sept 2017 with special instructions to crop the photo. The order was made in the name of priyank patel with contact number [protected]. On which they agreed while taking order. The instructions was clear and they assured us that they will do it perfectly. But today morning 1st oct while taking delivery of the cake we noticed that the photo was not cropped and directly just copy pasted on the cake. And by this they ruined our special moments and occasion by spoiling the cake and our mood. As we were in hurry and didn't have any time to order a new cake. We request you to please make your guys do what customers want. As well as thank them for spoiling our special moments.

Thank you

I ordered birthday day customise cake on 25 september 2017 at pimple saudagar monginis cake shop near govind garden, shop keeper comited he give confirmation within one day, but he didn't call and even though not pick up our phone and at eleventh hour he deny delivered require cake, and his behaviour was not good, even he don't care about complaint, my recipient number is 1682

Today i visited monginis cake shop at virar west located in swarganga apt bolinj. I ordered 1 burger. First of all he gave me direct from storage. Not even heated. And then i ask for ketchup and he give me one tiny packet. Actually i am ketchup lover. So i ask for 2nd packet of ketchup. And then he's reply was scaring! He said "ek hi milega. I was shocked. I ask firmly again and he replies"bola na ek hi milega with attitude. I left the place immediately without saying any word. Sorry monginis but that guy's behaviour didn't acceptable. I will never go to your shop again. And also recommend my frds to don't go there.

Hi,

I had ordered a monginis dutch chocolate cake for rs. 510 yesterday 4-sep-2017 from monginis located in kalina, kurla (W), mumbai and would like to add that in this competitive business of cake making, presentation is the key and monginis has totally disregarded this aspect.

Monginis staff wrote the birthday wishes on a crapy coloured off-white plastic plate where even the word "happy birthday" is hardly visible.

On enquiring further, i learnt that monginis company had intentionally provided them with such light coloured plastic plates to go on the cake, with only 2 colours (White and pink) to be used (As per food & drug association) on these.

Now a question to monginis ceo:
1. Looking at the uploaded pic would you say the word happy birthday is visible and does the white and pink colour used to write birthday wishes go with the off-white coloured plastic plate.

2. I had to settle for a pink, birthday wishes writeup for my sons birthday. Is this just as he was not really exited and nor has he even eaten the cake.

3. Why are there stickers put up on the glass wall saying "home delivery available" when you'll have completely stopped it.

Your service has really become unprofessional as you'll have lost sight of looking at even the basic stuff thats needed to make a day special.

Today i visited to monginis cake shop (Shop no 14, prime harmony, airport road, vasco, goa, pincode 403802), took 1 pineapple cake to celebrate my friend birthday.
After, celebrating birthday, taken 1 bite of cake and came to know that it was a stale cake.. Taste was horrible... Absolute blunder.
All the cake went to thrash. Few of my friends were vomited due to this.
This is really frustrating, monginis is fake... Making tasteless cakes..
Please i[censored] dont maintain your mongini tastes then close and stop this brand mongini. I want to complain against that staff also who told me that cake is fresh.
U cant return that special moments but plez refund my money. Next time i never do that mistake again by buying mongini cake.
Shame on you mongini fake brand.