Monginis Cake Complaints & Reviews

Today dated 17/11/17
1) i purchased birthday cake flavored butter scotch on 26/10/17 and pineapple cake on 17/11/17 was so worst neither spongy nor tasty i found some black stone in it, it was liquidize wasn't baked fully, this is not first time twice i faced same.

2) kindly improve the quality and rate it as per

3) stop charging polythene, etc...

I had purchased this butterscotch cake on the 28 of october 2017. This was in the afternoo.in the evening whenthe cake cutting was done and we all sat down to eat we noticed a horrible smell from the cream they used as a topping. It was so sour that we had to remove it. Very dissapointed. Monginis is always known for its quality but literally i would never buy a cake from monginis hereafter. Quite dissapointed...

Shop : pune bharati vidyapit
Order raymbocake 2kg 26 nov. 17
Cake test very bad our two kids get vomiting
Shop owner told us showing cake also we cant do any thing. We said rase a complaint he told us काही फर्क पडणार नाही go anywhere. Very bad person owner lady that man
We are reguer customer. I need my refund money and that man come to me say sorry front of me... If not i am...

I ordered pinapple cake from monginis aundh pune store... First off the price they charged was 320/- for egg cake half kg while on their website price mentioned is 300/-
I paid extra 50/- delivery charge altho it was just 2 mins distance.

When i got the cake it was totally different thnn shown on their monginis.net standard cake for which i ordered.

On further checking found it to have fungus like dots...

We bought butter scotch white chocolate 1 kg cake from borivali east store n it contains many small flies. Also the cake has a sour taste n smell. Kindly resolve & i also asked that counter lady it is fresh or not she said, we have always fresh cake's on display

My name is
Hitesh kini, (Adv. Bh)
Contact no.[protected],
Kindly request you that, please replace or refund at immediate basis....

We bought vanilla white chocolate half kg cake from pashan pune store n it contains many small flies. Also the cake has a sour taste n smell. We have reported the same at the store but the person was very harsh n did not even bother to entertain our complaint. Also the store was such a mess n not cleaned or maintained properly, it was completely unhygienic. Such stuff can never be expected from monginis. We are regular customers but have...

We bought 4 pastries from monginis cake shop... Motera, ahmedabad... All the four had foul smell and tasted bad... As we contacted to the shopkeeper he said he well replace but as we live so far frm the shop it was not possible... Plz provide us suitable resolution of the problem and ensure about who will the the responsibility... I want my money back in my account......

Today we brought 500gm cake from monginis cake shop paresh parker marg station road vikhroli east mumbai 400083 after cutting it we found insects in it the inner cream was blackish rotten and badly smelling cherry was black which is very harmful for human health after that we went to shop to show him
The lady at the shop started arguing with us she told the manager is not there now come after 9. Pm we told her our small children had...

Dear sir

With reference to the subject, here i would like to lodge a complaint against monginis cake shop located at dharampur, valsad, gujarat - 396050. We made an order or custom cake with photo on cake on 29th sept 2017 with special instructions to crop the photo. The order was made in the name of priyank patel with contact number [protected]. On which they agreed while taking order. The instructions was clear and they assured...

I ordered birthday day customise cake on 25 september 2017 at pimple saudagar monginis cake shop near govind garden, shop keeper comited he give confirmation within one day, but he didn't call and even though not pick up our phone and at eleventh hour he deny delivered require cake, and his behaviour was not good, even he don't care about complaint, my recipient number is 1682...

Today i visited monginis cake shop at virar west located in swarganga apt bolinj. I ordered 1 burger. First of all he gave me direct from storage. Not even heated. And then i ask for ketchup and he give me one tiny packet. Actually i am ketchup lover. So i ask for 2nd packet of ketchup. And then he's reply was scaring! He said "ek hi milega. I was shocked. I ask firmly again and he replies"bola na ek hi milega with attitude. I left the place...

Hi,

I had ordered a monginis dutch chocolate cake for rs. 510 yesterday 4-sep-2017 from monginis located in kalina, kurla (W), mumbai and would like to add that in this competitive business of cake making, presentation is the key and monginis has totally disregarded this aspect.

Monginis staff wrote the birthday wishes on a crapy coloured off-white plastic plate where even the word "happy birthday" is hardly...

Today i visited to monginis cake shop (Shop no 14, prime harmony, airport road, vasco, goa, pincode 403802), took 1 pineapple cake to celebrate my friend birthday.
After, celebrating birthday, taken 1 bite of cake and came to know that it was a stale cake.. Taste was horrible... Absolute blunder.
All the cake went to thrash. Few of my friends were vomited due to this.
This is really frustrating, monginis is fake... Making...

I n my daughter went to buy a cake for my hubby's birthday but the staff behaved very rude 2 girls were busy in video calling n one man didn't evn bothered to reply my query as if v hv Cm to buy fr free... Very bad behaviour only my lil one ws just excited in choosing the cake so I asked abt d flavours n price bt he gave a rude answer n behaved as if he ws nt interested in selling.. V didn't bought cake went to cake a away shop wch ws lil...

Dear monginis customer care,

I am logging a complaint with the consumer court.

I have been cheated by the monginis outlet in baner. (Address of the shop - opp. Big bazaar, next to dominos outlet)

Fraud outlet, please be aware.

I ordered a 2 kg photo cake on 9th aug for a delivery on 10th aug. On 10th aug when i went to take the order, the shop owner mr. Sachin bhagwat showed me...

Rotten pastry was given by vashi naka branch. I went to branch with the rotten pastry but did not get refund for that nor did they replace it with new pastry. And also the staffs are very rude and challenged me to complain about the branch anywhere i would wish.
This kind service was not ever expected from monginis. I complained in 2 emails regarding the service and their pastry one week ago and also wrote a feedback form in the same...

I ve purchased a black forest cake from your counter poud road near mit school pune on yesterday eve. The cake was not fresh. It's taste was also changed with bad odour. When i went to your shop to show them they can't expect it and didn't listen my issue. Then i return the cake to counter. And already paid payment 350 for half kg. Now they are saying we sent this cake towards company if they agree we will refund your money. But what about...

Dear Authority,

I'm regular customer for your cakes, pastries etc. However it was worst experience as on date when I wish to do payment via debit card. Your franchise simply refuse to accept with unreasonable excuses and believe me it happens several time. They simply redirect to nearest ATM centre. I need to explain you about current ATM situation. Government of India is insisting to digital and its not expected from brand...

Today i bought a packet of waffer and it was soggy and not fit for consumption. When I went back to the shop to complain and return the product, they refused to return or replace.
They gave us a bill and asked to complain online. The bill number is 124
Date is 19 april 2017
Shop name gurukripa enterprise
Address shop no B1/20 kalpak estate,
Sm road, antophill, Mumbai 400037...

The Cover of the monginis swiss roll that i bought from Reliance, kozhikode, kerala on[protected] says it was manufactured on[protected] and best before 120 days from manufacture.To my dismay, I found the product in inedible form and filled with fungus when i opened it the very next day.This type of issue is not what is expected from reputed company like Monginis....