Monginis Cake Complaints & Reviews

I purchased a cake from monginis shop ambarnath east, dist thane, and they charged me almost double the original cost of the cake. After asking about price rise they said taxes have risen.
Are there 100% taxes on a product in india?
I am very disappointed with this purchase.
Monginis is such a popular brand in india and they are taking disadvantage of people choice.
How could they charge so much?...

I've tried reaching you guys before and my expectations were on point because I really thought it was pointless of me mailing you guys because i knew it was hopeless.
My concern is not with the shop handler or the butter Scotch pastry. My concern was with the behavior. A brand like MONGINIS who have set their standards and me eating from the brand since a VERY LONG TIME, i go there and the UNCULTURED Shop handler shameless taking a...

I've been eating mongini cake since a lot of time now and it's been habitual for me and my family to eat monginis deserts. I've been traveling around the country and whenever there's a birthday or any occasion to celebrate the only name comes is monginis. But this time it was a very very BAD EXPERIENCE which took me away from this brand and from a SPECIFIC OUTLET. the store guy behave as if i was asking pastries for free. Even if it's not...

Today i visited to monginis cake shop (Shop no 12, bldg no 19, valmiki oswal park, thane west), took 1 pineapple cake to celebrate my office colleague birthday. Case was for inr 610.00

After, celebrating birthday, taken 1 bite of cake and came to know that it was a stale cake.. Taste was horrible... Absolute blunder.

All the cake went to thrash. Few of my colleagues were vomited due to this.

This...

Branch name: alison enterprises
Branch manager: mohamedali meherally
Mobile number: [protected]
Branch address: shop no 7, viman pride, viman nagar, pune14

Hi team,
I would like to this to your notice that on 22/01/2017 i got this chocolate truffle cake from viman nagar shop. this cake was so phathatic and smelly i wish you guys shud have been there and i wud have gifted you that cake with a...

I called Mrs. Priya Bhalerao, Monginis franchisee owner, Talegaon Pune, on Friday 13th Jan 2017. She talked to me very rudely, and was not ready to tell me the name of cake which were available. She said I have to do the payment first then she will give me the details. I said OK..Ahe said msg me your requirement N then I will get back to you. I messaged her, N then she never replied nor received my calls. I was totally dependent upon Monginis...

Hello,
I have ordered heart shape 1 kg cake at Monginis Baner branch, Pune..
To my surprise the cake delivered was not at all fresh...Stale cream was used to write names( which were not at all clear), also sugar syrup was continuously coming out of the entire cake..The cake was in half melted condition when it was delivered to us..
Also, taste was damn pathetic..

Would like to have refund of my entire...

M not happy with ur bandra west branch. Near bndra police station. That thin guy is very rude. So mch attitude.. I was buying 7 pestries from there. I asked him is these perstires e fresh no? But he misbehav with me.& said pestries r not fresh. U may go now. And he back to his work.. Bad exp from store. He said i[censored] wnt to complain do it. I dont care. M the manager and m there owner of this shop....

Dear,
Birthday cake was order at Monginis Cake shop at Khopoli, Maharashtra.
However cake delivered was not as per order.
shopkeeper informed that it's routine practices with Mongini that cake order is not the same at delivery.
This is extremely ridiculous and shopkeeper is also too arogant. He has taken extra charges for paper box.And refuse to give receipt.
I have attached photocopy of cake which was...

I have visited many times monginis cake shop which is in parel east the address is 2, ebhrahim mansion, dr. Babasaheb ambedkar rd, parel mumbai - 12, there if i take cake and ask for the normal small candels they always tell me that candles are not there and they always say we have candles of rs. 30 etc. And even they dont have knife too.. This has happened everytime. Very much disappointed...

Had ordered for a 3kg swiss chocolate cake for a bday party from your outlet in vasai & what got delivered was 2kg swiss and 1kg dutch chocolate.
When raised with the outlet they say it was a mistake and we have to take it.
Is this how we can trust you for a suprise.
How are u going to compensate for d embarrassment we had during the celebration...

Guys, not sure if you give importance to this stuff, but still thought will bring this to your notice.

I visited this particular shop yesterday and got pastries for my son. My son really liked it and hence I visited this shop again today. Yesterday, I had offerred these guys 500 Rs note, which they did not accepted for obvious reasons and I duly paid the necessary change.

Today I politely requested them if they...

Sir on 1st october i ordered a birthday cake for my sister i thought it would deliver on same day as same day delivery services are showing in website so i ordered a cake for my sister.
but after ordered i got to know that it will deliver after 2 days so for this reason i canceled my order and they have sent a mail to me...
We have initiating the refund process for the order number[protected] the refund amount will reflect in...

Dear monginis team,

I am not happy with your customer care agents who provides poor & pathetic service.
It's my mom's bday today, i am in mumbai & she is in ahemdabad, i booked a surprise cake for her yesterday through your website & my order no. Is #[protected]

I chatted with your customer care agent yesterday & he/she confirmed that the cake will reach today before 2pm.
Then i went ahead with booking...

On 2nd Oct 2016 I purchased a chocolate muffin from your Magarpatta store and when I tried to eat it, I got a black stone in it which got stuck in my teeth and caused severe pain!

The quality of product is really bad and finding a stone is something which I could not expect from a brand like Monginis. I am really unsatisfied and frustrated from this incident and want you to take immediate action.

Your product...

I have had extremely bad experience at monginis baner road store. Even after asking three times, the store did not give proper cash memo. They gave "order memo". They did not even put the date on it. When i complained, the shopkeeper said "do whatever you want" and "i am sparing you just because you are a woman." they are supposed to give proper cash memo. I have all documentary evidence and record of phone call. The cakes itself are of sub-standard...

Dear Sir,
I had working in ghaziabad for Monginies (Delicia Foods Mumbai) & left my job on 30-6-16 but till date the company has not make my F& F & Rajkumar Singh ASM saying that there is no dues of mine. I had mail sent by him on 20-8-16 to submit the NOC & then they will pay my dues but now after submitting today he is denying for the same & useing abusive language.
Please make sure that I will have my balance dues ASAP...

Purchased 8 pieces of Browney pestries from Monginis cake shop Viman Nagar today on 18th Aug 2016.
When started eating it was smeling badly. When we check it throwly we found all FUNGUS at the bottom of all pestries and dry fruits on it smeling badly. It was very dangerous for health and feeling omety those who have eaten unknowningly.

It was a very bad quality food and not expected at all feom brands like Monginis.br...

Dear team,

I needed muffins cake in quantity of approximately 100, and for the same i called your marol maroshi road, andheri east, monginis outlet on #[protected] on 19-jul-2016

Spoke to a lady, she told me that if i need delivery of the same extra 50/- will be charged to me, i requested her to reduce the amount to 20/- as earlier we have taken delivery from monginis in rs. 20/-.
In turn she told...

I purchased today, Black forest cake from Panchpakhadi Thane today.

The cake was of bad quality and taste.

It seems that it was very old stored.

It spoiley anniversary.

Very bad feeling.

Hope our tummy should not give us trouble.

The very bad experience about Monginis first time ever

The shop keeper even did not gave me receipt and I also...