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Monginis Cake Complaints & Reviews

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Last updated Mar 14, 2024
Complaints 305
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B/60, Off. Link Road, Andheri (W)
Mumbai
Mumbai City District
Maharashtra
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Monginis Cake reviews & complaints page 13

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S
Sanjukta Bhattacharya
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bad cake delivered

Address:Mumbai City, Maharashtra

I bought a cake from malad orlem branch of Monginis on 9th of june which was rotten, not baked properly, had sour cream and a bad odour. I returned it and got a new cake of same kind in exchange which also turned out to have sour cream.Moreover two people who had consumed a piece of the cake are suffering from terrible stomach cramps and loose motions. I have the second cake with me.The first cake was taken by the shop to be sent to your...
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Bhushan R C
from Mumbai, Maharashtra
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Very abusive behaviour of shopkeeper

Address:Pune, Maharashtra

Hi, I have bought badam pista pastry today, 25th May 2015 from monginis shop, Opp. Pune international institute, vidyanagar, Pune. Rate was mentioned as Rs.25 on display but that cunning Shopkeeper charged me Rs.30. When I asked about this, he said I forgot to change the rate on display sheet. Then I asked for Rs.5 as it was not my mistake but that stubborn Shopkeeper did not give me change. After some argument he said go anywhere I won't...
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R
rajrahane
from Pune, Maharashtra
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Plastic Content in Cake

Dear/Madam I bought 100 gm sachet of veg cakes from dadar station; while having it I found small plastic content in cakes which might be go into the stomach also cause serious injury. Please look into the matter and solve it earliest otherwise will complaint to consumer court. The batch no of sachet is DM4177 date of manufacturer is 21/4/15. mail id provided by you is not working, also nobody is picking up phone....
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B
bindsh rahemani
from Vasai-Virar, Maharashtra
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cake was not good

Address:Mumbai City, Maharashtra

1. Cake shape was not proper as shown online 2. Name on the cake was vanished already 3. Cake was staled already Above issues i already email them and ask them to give my money back as birthday event was spoiled and throw it to the dustbin as cake was already stale....
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C
cnmadankar
from Noida, Uttar Pradesh
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Cake was not good.

I've bought the Monginis cake ( Cherrt Alomd cake of Rs. 65) form the Monginis cake shop at Roadpali-Kalamboli near D-Mart. I found the the cake was not good and it not completely baked. Kindly refund my amount. Regards Chandrashekhar Madankar...
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U
UB 28
from Pune, Maharashtra
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Horrible behavior and customer service

Address:Pune, Maharashtra

This to inform, Monginis The Cake Shop,
Safari chamber, Ground Floor, Opposite Big bazar, 103 baner road, 411045, Baner, Pune, has horrible horrible behaviour with their customers. They treat their age old customers as if they are doing charity for them. Arrogant, too much of attitude, Give a damn about customer service and cheap crap. Please do something to change the people running it else it would go down pretty soon....
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V
viveksatishkadecha
from Rajkot, Gujarat
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Abusive and Offensive Language

Address:Rajkot, Gujarat

After paying the bill at Monginis Cake shop, Astron Chowk Branch in Rajkot city, Gujarat. In change I received a damaged 10 Rs note. When I asked for a good not instead of the damaged one, The employee on the cash counter replied "Yeh kya chutiyagiri karte ho" in Gujarati language. This is offensive, this is not the way to reply to the customer....
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sandeep chopra 1978
from Mumbai, Maharashtra
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NOT GIVEN THE FRESH PRODUCT AS PER ORDER

Address:Mumbai City, Maharashtra

I had ordered the advance cake on 7th Jan 2015 for fresh pineapple cake .tte ADVANCE PAYMENT was done one day before .it gave us the big surprise when v visited the shop to take the delivery .we were told that the cake is sold and we were left without our cake on the occasion...we have not got our money back and had fight AT LAST WE WERE GIVEN OLD CAKE .....
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P
přeřna
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

selling of common bakery cake in monginis shop and at the same time didn't obtained the receipt frm shop

Address:Mumbai City, Maharashtra

Myself Prerna Bist On 31st Dec 2014, at evening when I went to monginis shop [near crystalplaza, tisgoan, kalyan] to buy the cake. I received pineapple as other cake wasn't available. After taking that cake at home, I was embarrassed in frnt of my guests because that cake was duplicate and by the taste of the, there was no doubt that the cake is of common bakery and the saddest part was for the monginis shopkeeper didn't give me the receipt...
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S
Sanjay Prabhu
from Bengaluru, Karnataka
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Ordered Cake not Received

Address:Raigad, Maharashtra

I had ordered a 1/2 kg Black Forest in Heart Shape on behalf of a client of mine on 3/1/15. She had specially called from Nasik to order for her Husband who was in Khopoli. On enquiry at the Khopoli Franchise, Mrs.Sen the owner assured that the cake would be available on 4/1/15 and the bill no.096 was made. On reaching the Shop on 4/1/15, inspite of waiting for more than an hour, we found that My cake was not amongst the lot being delivered....
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Raj Bhamare
from Chennai, Tamil Nadu
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Rotten stale pastries at monginis Malad outlet

Address:Mumbai City, Maharashtra

I had gone to the monginis outlet at Shop no, 8, Ganga building, Rani Sati Marg, Near Railway Station, Malad East today evening i.e.06/12/14 around 8.30 p.m. along with my kids and wife. We ordered for Dutch almond pastry, Black Forest pastry, veg burger and 2 Swiss roll. We had placed the order for eating the same there itself in the shop. My kids had 1-2 bites of the pastry when my wife took one bite of the Black Forest pastry and immediately...
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K
khemani heena
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Delivery Failure

Address:Mumbai City, Maharashtra

I had ordered a cake at 11:30PM since it was my sister's birthday.. I asked the shop uncle to get this delivered to my building at 11:55.. I gave the address but they failed to deliver the cake as promised.. I tried their landline number, owner's mobile number but no use.. The landline number was out of coverage area and mobile number was switched off.. My complaint is if someone cannot deliver then you shouldn't give false commitment.. Uncle...
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A
atiwari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad quality

Address:Thane, Maharashtra

I have booked a half kg chocolate cake from Monginis Titwala branch, Dist: Thane on 9th November. I found that the cake was stale and even the quality that monginis is providing has become much more worst. Before purchasing it, i did asked the shopkeeper whether tha cake is fresh or not, but he told that it is. This has happened twice that the quality of the cake is worst. And it has been noticed from reviews too, that monginis is not providing...
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vkl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insulted by Service Men of shop

Address:Mumbai City, Maharashtra

When we went to cake shop for buying cake there was one service girl and one service boy in the shop it was the time to close the shop. The girl and the boy inside where talking to each other but when me n my husband entered the shop they both just switch off the lights on our face n did our insult they even didnt respond us and made us to go out of the shop. This is the complain by kajal lakhani staying in Dahisar-E This is done by the...
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S
Sujoys
from Ahmedabad, Gujarat
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non delivery of cake and

Address:Jaipur, Rajasthan

This is the invoice no: WEB-157555 The order was placed on 29th Oct, for a 1st Nov'2014 delivery. Today is 3rd and it has still not happened. Even if it happens today it is of no use as the b'day has already passed. The order value was Rs. 1649/-. I want my money back, along with harassment expenses....
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K
KBJ
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rotten cream quality of pastry

Address:Surat, Gujarat

Respected sir / madame, I appreciate your product and quality of cake and my family is also regular customer of your products. Today, my mother has purchased 1 black forest pastry from your one of the cake shop and took at home. (Address: Shop No- 10, Madhav Park, Adajan Honey Park Road, Adajan Road - 395009, Surat, Gujarat, India. Phone[protected]. After one / two bytes, we found intermediate & bottom cream is rotten and yellowish...
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pritha paul
from Kolkata, West Bengal
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money cash back

Address:Kolkata, West Bengal

though I know that it is very unusual that by taking thing of just rupees 42, giving a note of 1000/= is injustice but I was helpless because I just took it from the atm. i was having 50 rupees note bt it belongs to someone else. i was expecting a good behaviour from the retailer but for last few months he is too rough, rude and very very bad towards me. i was a permanent customer of that shop. some unusual things can happen sometime but...
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Govindanaik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Carry Bag

Address:Thane, Maharashtra

Hi, I recently bought 3 items from Thane Tip Top Plaza Monginis outlet. At the time of checkout i asked for a carry bag, he told me the charges are Rs.4/- for a small bag. I asked are these company charges? He said yes. I wanted to know does Monginis Company really charges the same? Thanks....
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N
Neha P
from Mumbai, Maharashtra
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Stale/rotten cake delivered by Monginis

Address:Mumbai City, Maharashtra

Dear team, A stale cake was delivered to me in the afternoon today for my husband's birthday. It has been delivered to me from : L&P Enterprise C 18, Yesh Krupa CHS ltd, Next to ashbens corner, chikuwadi, shimpoli road, borivali west mumbai - 92 Date: 17/07/14 Qty: 1/2 kg Item name: Mango cake Bill no - 7722 It was shiped to: Neha Pathrikar 1101, 2A, Mhada colony, Chikuwadi, Boricali west Mumbai - 92 It...
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shakya0497
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harmful chemicals

Address:Kolkata, West Bengal

i have been buying birthday cakes for several years but on 9.6.2014 i brought a birthday cake from monginis, krishnapur, kolkata -101 . while eating the cake it had smell of some chemicals which made me ill . Sudden downpour of quality lead me for deciding to never buy cakes of your company ....
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