Monginis Cake Complaints & Reviews

On 17th was my brother's birthday. Cake was delivered at around 5.45. We cut the cake and distributed it amongst children. Later on mom took few pieces to her friends and to her utter surprise one of them spotted this 4 cm of plastic pipe piece sort of thing from her mouth
Cannot explain what she went through. As this cake was distributed amongst kids.

This is a complaint and also a reminder to make their standards...

Staff behavior is very bad very rude...and she said she is a owner so she can anything. .I think her needed a proper sales classes and behavior tution....

Whomsoever Concern,

I Mohsin Khan the customer who is visited 21-Feb-2023, Evening by 6:30pm, Monginis Shop which is at
Shop No 2, Golden Arch Society Kalina Kurla Rd, Old Kalina Mkt, opposite Kalina, Santacruz, Mumbai, Masjid, Mumbai, Maharashtra 400029,

I was planning to order 2kg Black Forest cake for my wife birthday, before ordering the cake we are planing to have pastries For Black forest which...

Bought red velvet jar cake. After coming home and opening it, it stinked like hell. Later saw the expiry date was already passed a few days ago. Customers are in hurry, they can forget to see manufacturing and expiry dates. But it's also the responsibility of company to sell fresh cakes. The seller took undue advantage of my hurry. It's disappointing on part of the customer. And also defames Monginis company as a whole. Strict standards and...

Hello
I had ordered a customised cake worth Rs. 2000 from Monginis in my area. The cake was filled with cream and a bad quality colour. The colour was not coming out even after washing the hands with soap. There was colour even inside the mouth after eating. Also, the cream had a sour taste....

We found metal piece in paneer puff today which I had brought for birthday of my daughter. This is horrible and we lost trust on Monginies. Hence forth I will never purchase any thing from monginies. Food safety is worst. I had kept that metal piece and will hand over to monginies...

I ordered a cake on 7th February 2023 .
ORDER NO. MONGINIS-03341
DELIVERY DATE:[protected]:00 PM-7:00 PM) The cake wasn't delivered .

When I called on the number given in the confirmation message, he rudely claimed it was wrong number!
Moreover, when I called customer care they didnt pick up the call for several times.I WASTED about 1 hour in just trying to connect to customer care . When they finally...

I ordered cake online on 7th February 2023.
ORDER NO. MONGINIS-03341
DELIVERY DATE:[protected]:00 PM-7:00 PM)

The cake wasn't delivered. I tried to call the number given in the confirmation message ([protected] ), he rudely claimed it was wrong number .Moreover, when I tried to call customer care they were non responsive and when they finally received my call, they were clueless as to how to help me out . They...

We bought a shunya fizz from ghatkopar metro station being in Mumbai we had to rush for the train upon checking we found that the drink was expired 15 days back I think monginis is risking on lives by selling a carbonated expired drink this is ridiculous...

Bought a chocolate cake from monginis thakurpukur, Kolkata yesterday and when we cut it was stale and tasted foul. Why does monginis serves stale food? I have bought many times from different outlets but never experienced this, it's the first time I bought it from thakurpukur and the experience is horrible. Nobody ate the cake what a disgrace....

We bought a rainbow cake from Moginis store Ambernath east. When we open the box it was slight smelly but then we still cut the cake and had one bite... it was stale cake... i took that cake again to the shop...The shopkeeper didn't agreed that it was stale... she was arguing that this cake is for childrens... I have this rainbow cake everytime. So not sure why this cake is meant for only children. I have thrown that cake in their dustbin......

I ordered a monginis picture cake from chhapra monginis shop. He was doing Whatsapp business. He accepted the order on the WhatsApp. But then rejected when went to collect it from shop just before the function . And it was too humiliating in front of the guests. I also found many similar complaint against this....

I went to monginis cake shop (Palace road, Rajkot, Gujarat) with my pet dog . There was other customers but my pet dog was sitted in corner and after they went the shop worker told me that put your dog outside. Why he didn't told me in front of other customers? After that he said first put your dog outside thn i will take order. I went to shop by walking from my home it's 20 minutes by walking. So if i want to order i have to go home to drop...

I went to monginis cake shop with my pet dog. There was other customers but my pet dog was sitted in corner and after they went the shop worker told me that put your dog outside. Why he didn't told me in front of other customers? After that he said first put your dog outside thn i will take order. I went to shop by walking from my home it's 20 minutes by walking. So if i want to order i have to go home to drop my pet and thn again i go to...

On 1st January I ordered cake from their website, selected nearest branch, paid through online banking.
Money got debited but I did not receive the order....

Dear sir . I m from karad district satara state maharshtra.
I love mongins product since 1995 as i started eating when I was in Mumbai.. in my town name karad your authorised vender selling expiry product to customer misguiding them on date .this shopowner is big fraud to mend money using wonge information . This has been noticing many times now.
I request please look into matter seriously as they have been manuplating manufacturing...

On the occasion of my birthday on 29th, our company ordered a cake from a local monginis shop and sent it to my home. shop address : Monginis Cake Shop. Shop No 17, City Mall, Kalyan Rd, next to Pendharkar College, Azde Gaon, MIDC, Dombivli East. We were only 7 family members on that birthday. Five of them ate the cake. From the next day, my wife and son started vomiting and my nephew also had the same problem. The other day my sister and...

We Have ordered photo cake for my wife birthday but after having one bite, we were sure that cake was stale ....

The cake which we purchased from kamothe shop was not good
Me and my wife vomitted yesterday and today morning.
Still we are not well....

I placed my order through your website at 2:15 Pm today (01/01/23)
The money has also been deducted from my account, but there is no information about the order on your website.
I had put the address of your JB Nagar branch, I called there also they are saying they haven't received any such order.

Request you to please look into it as soon as possible, and get me my order details...