Monginis Cake — Black stone found in Chocolate Muffin | |||
On 2nd Oct 2016 I purchased a chocolate muffin from your Magarpatta store and when I tried to eat it, I got a black stone in it which got stuck in my teeth and caused severe pain! The quality of product is really bad and finding a stone is something which I could not expect from a brand like Monginis. I am really unsatisfied and frustrated from this incident and want you to take immediate action. Your product which contained a non edible product "A stone" has cased severe pain to me as I had undergone Root Canal Surgery of my teeth recently. I have also registered a complaint in your complaint book at the store yesterday. Please find a screenshot of the complaint book. Sent a mail to : Marketing.[protected]@gmail.com, but did not got any response. Should I consider that Monginis doesn't care about such incidents and just do business with these kind of downgraded and adulterated products having stones and non edible products which can cause serious problems? And should I go the consumer forum with my complaint as Monginis can not help me ? Was this information helpful? | |||
 2 Comments | |||
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On 19/11/2016 I bought a fresh cream cake (of Rs.510) from your Bhandup west LBS MARG outlet. The cake was stale. it was tasting odd. I immediately informed the shop and they asked me to return it. I returned the cake and filed a complaint with them. I asked for refund but they refused. They told me that company will contact you.
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