Monte Carlo Fashions — Poor Quality of Leather Jacket

Address:

Flat No 576 , Air Force & Naval Officers Enclave , Sec 7 , Plot No 11, Dwarka , New Delhi 110075

Dear Sir / Ma’am,

I have been a loyal customer of Monte Carlo products since past many years .

I had bought a Leather Jacket from Reliance Trenz, Dwarka in November month of 2019 .

I wore it hardly for a few months in 2019, few times in 2020 and starting of 2021. To my surprise the material was of such a poor quality that it gave away and started tearing from the armpit area, behind the neck area. It also got very wrinkled at many places . It was so embarrassing in front of my friends that I immediately took if off and thought of putting up my complaint with the company.

I am sure you will look into and do the needful. I have not kept the Invoice with me as I was very sure about the product quality.

Kindly look into and provide me with a replacement or a credit note for the same . The cost was around Rs 4500/- at the time of purchase .

Thanks & Regards,

Sunil Maurya
Mobile : [protected]
Email : [protected]@gmail.com