Morestore — bad customer services and fake promises

Address:

Thane, Maharashtra, 400604

I went to buy a shoes in more store located in ghodbundur road Thane west on 1st Oct 2017.

I purchased shoe having 60℅ offer. While billing, that offer was not applied so I stopped billing.

A girl attending my purchase called that respected person. Mr.sekar attended for this issue, he tried mANY TIMEs. After 30 mins he came with poor reason.
Something called WhatsApp not opened, I didn't saw the update from manager.

And he told that you come by Tuesday (3rd October) I will keep this shoes aside for you. And given his phone number.

I called Mr.sekar today morning and asked for status. He told, I will go to shift 2pm, you can come and collect shoes in the evening.

I went store, he took leave. Nobody giving me the proper response.

Went to customer service desk, there attender called manager.

Manager also responds very poor.
He is not aware about products also.

He searched inside and made me wait 30/mins. He cant find shoes. And asking to take another shoes.

Already I selected my shoes by spending 1 hr + Travel on Sunday. I agreed to come tuesday (3rd oct)and I went again spent 1.5 hr + travel. How that person can ask for choose another shoes?

WASTE OF TIME BECAUSE OF YOUR ### BAD CUSTOMER SERVICES.

I need that same shoes with in a week.

I'm using more from 2010. Now onwards I won't use more any more. This kind of services are shameful for aditya brila groups.