[Resolved]  Morestore — rude and inappropriate behaviour of staff at sodepur branch 700110

Address: 14/7, Dakshinayan, Sodepur, Kolkata-700110

I am a resident of sodepur, kolkata-700110. I am a regular customer of more store at sodepur and my registered mobile number cum and club more membership number is [protected]. Today unfortunately i had to takeout time to complain against the staff's at the store, who behave very arrogantly and very rudely. Today, in this horrid pandemic situation it is very necessary for the staffs to provide calm and cool customer service, but one of the supervisor (Tanmoy) of sodepur branch blamed and quarreled over me by stating that no change will be given though i had a bill amounting rs 270/-. They had sufficient amount of changes and were also providing other customers, they behaved rudely with me which really is disappointing. Therefore i request the higher management to please take this attitude of sodepur branch staff's seriously and do the needful.
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Apr 20, 2020
Complaint marked as Resolved 
Mr. S.D Sharma, one of the invigilator of Aditya Birla Retail Ltd. inspected about the incident and took prompt action upon the course. The issue was conveyed to the following "More store" of Sodepur branch where upon the strict action was taken towards the employee and the employee later apologized for his misbehaviour. The issue was thus resolved mutually.
Morestore customer support has been notified about the posted complaint.
 
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