Morestore — Cheating of customers

Address:

560078

Dear sir
I would like to bring the following to your kind notice for taking suitable necessary action in this regard.
I am a regular buyer of various products from your J.P.Nagar, 5th Phase, Bangalore branch.
Time and again I have reported about the incapability of the staff handling the store and I could see certain changes in the recent days.
Last week, I purchased Mangoes and it was billed for Rs.70 per Kg. instead of the displayed price of app. Rs.65. When I enquired, it was informed that the price was not updated in the system.( For your kind information, I got it verified before buying from my wife that the previous day price was Rs.65.) Even then I did not bother too much and left it.
To day, I made a purchase for Rs.529.58 vide the following bill details:
Date : 15/05/16 13:02
Staff : vaishak
Ref. No. :
CM No. [protected]
Trans : 124092
POS No. : J 4481
Bar code No. T5979448 I 124331*
Even though, I had purchased Stay free Drymax Ultra thins All nights for Rs. 300, the bill was made for Rs.315. When I asked, one more person intervened and said that the system was not updated and asked the counterman man to return cash of Rs.15.He also obliged.
In this melee, I forgot to enter my membership No. as the counterman also never demanded. In another 30 minutes, I realized this and went back to the store and requested the counterman to enter my purchase. Even though there was only one person, he asked me to come next time. When I asked in stern voice, he just swiped the card and returned the bill with card without entering the amount at all. When I asked, he said that no amount will be entered and it is only for membership count. Really, I got annoyed because of the way in which he is fooling customers. Further, when I tried to inform the same to the phone nos. given in your retail invoice, I received the response as given below.
[protected]... In coming calls barred.
[protected] ... Please check the number you have dialled.

Not only, in MORE, I am holding membership cards of other Hyper markets also.
Repeated incidents of this nature discourages me from going to your stores.