Morestore — Poor quality product given and no replacement provided

Hi,

I have recently made home delivery order and I got poor quality of banana and urad dhal. Banana became full black within a day and urad dhal has holes in it. We requested for a replacement but no one responded. It has been more than a day and we are still waiting to get a response. The store is located at Gowrivakkam chennai 600073. Please take necessary action. The quality has been bad recently and would appreciate if the quality is maintained.