Morestore — poorly service and worst experience

Address:

New Delhi, Delhi, 110015

Hello
Sir/ma’am today i have visited your sotre i am a regular customer and i usly buy the all my products and other like ice cream and all today when i take a ice cream and get the bill done then i ask your executive to wrap it with ice bcz i have to travel a distance of 3 km he replyed our machines are not working and then i said plz write it over the ice cream counter so that person don’t waste there money over ice cream and then he replied roudly and said “aap apne paise return lelo “ he took the ice cream from my have and take it for refund they provide me card of value of my ice cream brick i asked it into my mode which i have paid he put that card in his pocket and gave me the money from hos pocket. And he also said “ chilla kyo rehe hooo paise lakar de raha to hooo ab kya ceo ko bulo paise dene aur machine sai karne “. This my worst experience that i have ever visited before and a very poor guest experience. I need some favarable reponse

Regards
Sahil