Morestore — Staff misbehaviour and complaint ignored by the company

Address:

Cannought Place, Aurangabad (Maharashtra)

I have sent a complaint mail about staff misbehaviour to [protected]@moreretail.in on 16th January 2023 but till time no one replied even no one contacted on mobile no. I have provided. This complaint was made against the staff of more shopping mall at Cannought Place, Aurangabad (Maharashtra).
Now, I came to know that if main Customer Care of this company is not capable to solve customer issues then what we expect from their staff. It was worst shopping experience at this mall that day.
Still let me know, is there any responsible person in this matter who will hear customer voice?