Morestore — wrong amount debited from my prepaid card

Address:

Nadia, West Bengal, 741101

Dear
sir/madam
I am a regular customer of your store of Krishnagar, Ananta Hari Mitra Road situated at Krishnagar, Nadia, WB.On Saturday 2nd February 2019, i purchased worth Rs 61.92(sixty one and ninety two paise), but they debited Rs 6192(six thousand ninety two) from my card.After verification of their mistake they reverse the amount but still my prepaid card is not credited.I am suffering a lot.
please take the issue carefully and do the needful

Regards
Sakirul Islam
[protected]