[Resolved]  Morphy Richards — Weird consumer service (Induction not repaired since 4th oct)

Address:	Faridabad, Haryana, 121003
Website:	www.morphyrichardsindia.com

Induction Chef Express 400 purchased in Mar 2014 under 2 yrs Guarantee failed on 3rd Oct and a complained was raised for same to replace the product as there is 2 yrs Guarantee they should replace my product as per terms & condition but the same was checked and it was assured that the product will be repaired in 3 days. After 5 days when I called up those guys they said they have not received the new part from Morphy and on 10th Before Diwali a guy visited & replace the PCB board and said .. There is another issue with the Induction and I had to take it to service centre to make it perfect and said it will take max 3 days .. So at any cost I will get the product on 21st Saturday. But they failed again .. and see its the third week and whenever I call them they say it will take another 3 days to get it repaired... Hell with their service... I have started hating them, . I will raise this case in consumer court .. they have to repent for the consumer harassment they are doing . SHAMELESS employees at their service centre. Bajaj probably is doing the stuff. Even I asked them to gimme a spare Induction temporarily so that I can use it until my product get repaired.. but that too they didnt agree.. as I don't have a domestic gas connection & I totally depend on Induction it is difficult on my part to quick .. sad how companies are playing with people... either they are stupid or the company is lack of knowledge how to deal such matters.