Mother Dairy Complaints & Reviews

Address: New Delhi

Dear Sir/ Ma”am,
This is to inform you that, I have bought a token milk 4 LTRS from Mother dairy booth No.870 today (18/07/2020)in the evening. When I boiled the milk, the milk start giving lot of thick white stuff and it comes on the top. Which is not a cream but seems something added in the milk.
I went to the booth and shown him that stuff, the owner told me that it is due to high quantity of powder.
I just need to know why it happens as I am buying this token milk from more than 10years. I am scared of giving this milk to my kids and worry about the quality of milk I am drinking.
I just need to know, It’s due to mother dairy fault or the booth owner did something.
Please let me know the status of this complaint and request you to registered it as an official complaint from my side. Kindly act on it as soon as possible as this will somewhere ruining the image of the company.

Waiting for your reply.

Thanks and regards,

Faisal Khan
Vasundhra
Ghaziabad

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jul 20, 2020

Verified Support

Hi,

Apologies for the inconvenience caused to you. We request you to kindly share your contact details and booth number with us so that we can resolve your concern at the earliest. We request you to kindly share the details with us at consumer.[protected]@motherdairy.com.

Mother Dairy.

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Address: Sector 29, Noida

I have raised complaints on the portal but there has been no response. The safal store (810) in sector 29 noida has for long been buying large amounts of fruits and vegetables from the local mandi at low prices and suspect quality everyday and selling them at safal premium prices. He also keeps an offline scale to maintain off system inventory. We do not pay high prices for cheap produce. Please have this stopped immediately. He brings in the produce every morning between 7:00 am and 8:00 am.

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jul 20, 2020

Verified Support

Hi,

Apologies for the inconvenience caused to you. We request you to kindly share your contact details and booth number with us so that we can resolve your concern at the earliest. We request you to kindly share the details with us at consumer.[protected]@motherdairy.com.

Mother Dairy.

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L

Leo9

Aug 4, 2020

Your email address has been modified, so I can’t send you a mail. We can communicate over here. The safal booth outlet was already mentioned in the complaint, it was 810, sector 29, Noida. The person running the booth continues to bring a tempo load of fruits and vegetables from the Mandi. He had stopped for a day, then started using his car and now it’s business as usual. 70% of what he receives is sent to three other sub vendors that he supplies to. He then makes this 70% up by bringing in fruits and vegetables from the Mandi. He gets high value items like ginger, garlic, apples, papayas, mangoes which are available at a fraction of the cost that safal supplies at.
We believe in safal providing high quality, low pesticide produce but what he sells is chemical laced Mandi products and almost all consumers buy it with confidence not knowing that mother dairy is letting them down by not enforcing discipline. This should fall under the adulteration act of FDA and is a criminal act. As you have been informed and if no action is taken, you will be complicit in the criminal act. You have an enforcement wing which should be sent to catch him in the act, which is usually done between 7:00 - 8:00 am.
Hoping for a quick resolution.

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Address: ESIC Society Road, ESI Colony, New Delhi, Delhi 110015

On the date16/07/2020 . i buy a watermelon from safal dairy at 7:30 pm which was looks fresh from outside and anotherday when i was cuts that watermelon it was smelling and rot from inside when i was again goes to that motherdairy to complaint about this, the seller of that saafal dairy debated with me and said that its not their fault, when where we complaint . whereas the seller of safal dairy also said that if the product se sell from their and that wan was not good we take it them to it when where we go ? And a one more thing was on that safal dairy vegitable and fruits are deteriorate and some products selling at price is higher than pice setted for selling fruit and vegitable . And also a thing hey live with their enire family in that safal dairy .

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Mother Dairy Customer Care

from Delhi, Delhi

Jul 20, 2020

Verified Support

Hi,

Apologies for the inconvenience caused to you. We request you to kindly share your contact details and booth number with us so that we can resolve your concern at the earliest. We request you to kindly share the details with us at consumer.[protected]@motherdairy.com.

Mother Dairy.

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I bought 4 litre of full cream milk, which got ejaculated, as soon it got boiled.
Need resolution and quick response, to continue with organisation like mother dairy...

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jul 16, 2020

Verified Support

Hi,

We request you to kindly email us the following details your contact details and booth number so that we can resolve your concern at the earliest. Our email address is consumer.[protected]@motherdairy.com.

Mother Dairy.

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Mother Dairy Customer Care

from Delhi, Delhi

Jul 16, 2020

Verified Support

Hi,

We request you to kindly email us the following details your contact details and booth number so that we can resolve your concern at the earliest. Our email address is consumer.[protected]@motherdairy.com.

Mother Dairy.

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I bought some fruit yoghurts (Mango flavoured) 2 days ago from nearby super market and it states that the manufacturing date is of 4th july 2020 and the expiry date is 19 july 2020. But today (On 15 july 2020) when i opened it to eat a very pungent smell came and the yoghurt is also not looking good.
The yoghurt can become a reason for someone's ill health.

Jul 17, 2020

Complaint marked as Resolved

My query has been not resolved yet.. Please mark it is as on going process.

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jul 16, 2020

Verified Support

Hi,

We request you to kindly email us the following details your contact details and booth number so that we can resolve your concern at the earliest. Our email address is consumer.[protected]@motherdairy.com.

Mother Dairy.

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Jayesh5t's [Complaint's author] reply, Jul 16, 2020

I already did yesterday but till now no response .
The mail I'd on which I mailed is [email protected]

And the email id you gave above is not valid .

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Address: ORN Delhi 110060

Hello,

I had raised a complaint to mother dairy customer case service with the complaint number 1018452 on 21-june-2020. I haven't received any update on this yet and moreover the complainant was closed without my knowledge.

I bought 12 l of milk when i boiled the first package it was all fake milk. I asked the booth owner to replace it and he started abusing and told me to go to customer care. This happened on 20 june 2020. The mother dairy customer case also wasn't of much help.

Request your immediate action on this matter.

Oct 3, 2022

Complaint marked as Resolved

Resolved

Mother Dairy customer support has been notified about the posted complaint.

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S

saurabh057

Jul 14, 2020

This issue has been resolved. Thanks for the help and the quick response.

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Address: Safal vegetable shop Sadiq nagar

The employee/owner of this safal sadiq nagar is not only rude to the customer. These guys beat customers also. Today morning they have started beating for just for asking price and then they started talking rudely. I said behave properly and don't talk like #. Both person have started beating. I have also lodged police complaints against them. The police team enquired about them. How come mother dairy so popular brands allow such license/ownership of this uneducated person in decent colony.
I would request you to take necessary action from your end too.

Regards

Aug 11, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2020

Mother Dairy Customer Care's response Hi,

Kindly drop us your contact details at consumer.[protected]@motherdairy.com. So that our team can get in touch with you.

Mother Dairy

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On 3rd July, I purchased ½kg of mother dairy"Ghee" product from Booth No- 044 (Situated in Subhash Khand, Giri Nagar).
I sanitised it and refrigerated it.
I opened it at evening and I found too many ants were there. Then when I ran to the mother dairy booth, the shop was closed !
The closing time of the shop is 10:00pm but shop was closed before that i.e at 9:00 only !
Then when I called the mother dairy vendor he misbehaved and refused to exchange the product.

Next morning, when I asked him to exchange it he totally refused and he was misbehaving and speaking impolitely.

Please take some strict action regarding this.

+1 videos

Aug 12, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Jul 04, 2020

Updated by Ishu Bisht 203 Till now he is refusing to exchange it and we've got no refunds and neither the product.
The damaged product is with himself only.
i.e my money just got wasted !

Verified Support

Jul 06, 2020

Mother Dairy Customer Care's response Hi,

We request you to kindly drop us your contact details at consumer.[protected]@motherdairy.com. So that we can resolve your concern at the earliest.

Mother Dairy.

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Address: Sultan Puri, Delhi

Hi Team,
I am customer of mother dairy. Want to draw your kind attention that while purchasing we have to scan QR code and boothman gives us taken and then we take milk from machine.
It will be very glad if you start a direct QR code or scan system for milk in which no Token is to be needed. We scan QR code and press button and take milk as much as we want. As because your tokens are used by too much people, it would be danger of corona and other infectious disease.
In some companies, I have seen phone based synchronized app, so if mother dairy start some app for this, it would be very helpful.
Hope for your reply for the best.

Thanks

Aug 5, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2020

Mother Dairy Customer Care's response Hi,

We request you to kindly drop us your contact details and booth number at consumer.[protected]@motherdairy.com. So that we can resolve your concern at the earliest.

Mother Dairy

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Address: Gtb nagar metro station

They don't have ha manners to talk and using abusive language

Aug 8, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 29, 2020

Verified Support

Hi,

We request you to kindly email us your contact details and booth number to us so that we can resolve your concern at the earliest.

Mother Dairy Team

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 29, 2020

Verified Support

Hi,

You can drop us an email at consumer.[protected]@motherdairy.com with your details.

Mother Dairy Team.

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Address: Sanjay Colony Bhatti Mines New Delhi-110074

Black stamp milk is very bad smile which prodoct selling on this booth no 17064 cow milk
Also they are selling madusudan chach/milk on mother dairy booth
Totally wrong
Please investigate and provide us good cow milk with blue stamp

Aug 8, 2021

Complaint marked as Resolved

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 25, 2020

Verified Support

Dear Consumer,

We request you to kindly share an email with your concern at consumer.[protected]@motherdairy.com. So that we can resolve the same at the earliest.

Thank you

Mother Dairy Team.

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Address: Sector 73 Noida 201301

Hi,

This is regretfully inform you that yesterday those milk packets i bought found milk taste is so pathetic and it's smelling.

I am buying milk more than 5 year yesterday my experience was so bad.

If you required i have collect milk sample you guys can collect to me and chek milk quality something is wrong with in

Expecting response on this please also attached packet photo for your quick reference.

Regards
Gurpreet singh
[protected]

Aug 8, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 22, 2020

Verified Support

Hi,

Apologies for the inconvenience caused to you. We request you to kindly email us your concern at consumer.[protected]@motherdairy.com with your contact details and location of purchase so that we can resolve your concern at the earliest.

Mother Dairy.

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Address: wz 189/1shadi khampur

Taste

Aug 8, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 22, 2020

Verified Support

Hi,

Apologies for the inconvenience caused to you. We request you to kindly email us your concern at consumer.[protected]@motherdairy.com with your contact details and location of purchase so that we can resolve your concern at the earliest.

Mother Dairy.

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Address: Booth no 857, Patel Nagar Ghaziabad

Dear sir, this side mohan bharti from ghaziabad mobile number’s is [protected], sir you have a mother dairy booth at patel nagar ghaziabad, booth no is 857, as you know this time situation very bad in all over world, virus is spreading every where & things also, there is a little chance of spreading from currency exchange, that is why our government has encouraged cashless transactions, and upi is best option of this, but your both number 857 operators always refused to money by upi, if customer try to made by home... And always arguing to this topics to many customers.. For example, if i send my father to get mother dairy products and tries to give money by upi bar code from home, he refuses... The upi bar code picture of this booth already in my phone... So plz tell me if our seniors citizens doesn’t operate upi, paytm, bhim etc as chance of phishing.. Please tell us how will they pay??
I have video recording of misbehave by your both operator...

Aug 12, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Jun 22, 2020

Mother Dairy Customer Care's response Hi,

Thank you so much for sharing your details with us. Our team will soon contact you and will resolve your concern at the earliest.

Mother Dairy.

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Mother dairy booth no 67 siddartha ext nd 14 in not providing 1/2 kg milk toned & cow from last few days why?

Aug 8, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 19, 2020

Verified Support

Hi Siddartha,

Apologies for the inconvenience caused to you.

We request you to kindly email us your contact details at consumer.[protected]@motherdairy.com so that we can resolve your concern immediately.

Mother Dairy Team

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Address: both no: 058 ward no:1 mehrauli new delhi 1110030

Hi i charan singh rasident house no91 ward no 2 mehrauli i buy milk of 4 ltr everyday but before last 5 times dairy owner deliverd milk short some200 ml. And him behave irritated please check this both

Aug 8, 2021

Complaint marked as Resolved

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 19, 2020

Verified Support

Hi

Apologies for the inconvenience caused to you.

We request you to kindly email us your contact details & booth number at consumer.[protected]@motherdairy.com so that we can resolve your concern immediately.

Mother Dairy Team

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Mother dairy no 15724 booth dealer not wear mask.after says not wear mask..

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Address: Noida

I purchases 3 nos of fruit yoghurt (Bue berry) on 13th june 2020. Its expiry date is 25th june 2020. But when i opened it i found that its not good. Its has some green color in it and taste was also very bad.

Aug 8, 2021

Complaint marked as Resolved

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 16, 2020

Verified Support

Hi,

Apologies for the inconvenience caused to you. We request you to kindly share your concern with us in details at consumer.[protected]@motherdairy.com. And further our team will immediately will contact you to resolve your concern.

Please share your details as well i.e. contact details and booth number.

Mother Dairy.

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Address: D1-258 sultanpuri delhi 110086

Name pankaj kumar
Phone no [protected]
Sir
Maine aj mother dairy no 692 ko 138 ka amount diya payment successful huai lakin muje milk nhi diya gya or na unn k pass koi money recive krne ka koi msg aya jis sa muje bhut dikkat huai ap sa mere request h kii mere problem ka solution krwaya jaye
Thxx

Aug 8, 2021

Complaint marked as Resolved

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 19, 2020

Verified Support

Hi,

Apologies for the inconvenience caused to you.

We request you to kindly email us your contact details at consumer.[protected]@motherdairy.com so that we can resolve your concern immediately.

Mother Dairy Team

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Address: A 278 ambica inclave nihal Vihar nangloi

Dairy 686 ka assistance meri complaint par karewai nhi kr rahe h
Aur call bhi nhi uta rahe h
10 day ho gye h meri complaint ko

Aug 8, 2021

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

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Mother Dairy Customer Care

from Delhi, Delhi

Jun 4, 2020

Verified Support

Hi,

Please email us your contact details at consumer.[protected]@motherdairy.com so that we can investigate and resolve your concern at the earliest.

Mother Dairy

Mother Dairy Complaints & Reviews

File a complaint to Mother Dairy

Mother Dairy reviews & complaints page 18

Complaint for token milk bought from Booth No 870

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Safal outlet 810

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Bad quality fruit and misbehave

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4 litre of milk got ejaculated

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Product got expire before expiry date.

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12 l of milk bought was fake - mother dairy booth number 311

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safal - assault on resident officer

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Misbehave and Found Ants on its Product

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About avoiding token contact through QR Code

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not have a manners to talk and using abusive language

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booth no 17064

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milk taste is so pathetic smelling :- 21st june'2020

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Thai p

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booth no 857 operator refused upi money

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non supply of toned & cow milk in half kg packets booth no 67 siddartha ext nd 14

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delivered milk are shot every time

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Mother dairy no 15724 booth dealer not wear mask

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fruit yoghurt - blue berry

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payment successful but milk not recive

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Complaint of online payment

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