Mother Dairy Complaints & Reviews

Address: Yelahanka new Town

Dear sir,

I would like to request to your booth has to take money via digital transaction. The booth next to mother dairy yelahanka they say minimum 200 rs for digital transaction. During this lock down situation booth owners are demanding for cash. This is not right and as per the rbi governor people should use digital transaction.
The booth near yelahanka dairy owner says in dairy after cash collection they send milk to booth. I'm not sure this is true or not. Dairy booth owner not understanding current situation.
Thinking to inform media

May 13, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2020

Mother Dairy Customer Care's response Hi,

Please share your contact details and booth number with us to resolve your concern further.

Regards
Consumer Services.

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This is an complaint against mother dairy booth no.871 regarding not followed social distance protocol properly.

Shopkeeper is very ill mannered person he doesn't know how to speak with the customers as well as he didn't follow the social distance protocol inspite of awareness.

Please take necessary action against him as earliest as possible.

Thanks & regards

May 11, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2020

Mother Dairy Customer Care's response Hi,

We request you to kindly share your contact details with us so that we can investigate the same.

Regards
Consumer Services.

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This is in reference to booth number 246 located inside harish park, kolkata in its northern side.
It has been charging exorbitant prices (Much higher than mrp quoted on the product) and when questioned, they have been misbehaving with the customers using abusive languages, even with elderly and women.
I would therefore earnestly request the appropriate authorities to take suitable measures against such misconduct.

May 11, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

Mother Dairy Customer Care's response Dear Consumer,

Our prime products under the brand name dailycious is been sold in West bengal at retail outlets only. Maa shakti is not our brand.

In case you come across any issues regarding dailycious brand do write to us at consumer.[protected]@motherdairy.com. In case of any other brand do write to their respective help desk.

Mother Dairy

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Address: www.motherdairy.com

Complaint dated : 09.04.2020 at 9:30am
Dear sir,
Greetings for the day!
Lock-down period is going on in all over india and yesterday dated 08.04.2020 morning at 7:50am i visit mother dairy booth no.140 nearby my house to arrange the 4 litre milk (Double toned in packets). Mother dairy person mr mukh ram mobile no.[protected] provide me the 8nos of half litre double toned having the batch code "09 apr 20 n x 8 m (03) on the all 8nos half litre packets. After i come back within 10 minutes some packets i kept in freeze and some packet in freezer.in the late evening on dated 08.04.2020 i take out packet from the freeze and just boiled and found the milk get split, then i tried to boil the milk kept in the freezer and found milk get slit. It get emergency situation that whole family has to drink milk and we were unable to drink split milk and the mother dairy booth no.140 is going to close within 10 minutes i. E. 10pm, i start my vehicle and immediately rush to mother dairy booth with remaining half litre 6 nos packets having the batch code"09 apr 20 n x 8 m (03) but he refused to replace the milk so i immediately purchase the machine token toned milk in my container to feed the milk to my family.
I am using double toned milk of mother dairy since many years and have not faced दूध फट गया issue in the past because i always checked the date on the packet and always take the batch ode having +2 date from the current date. But during current lock down period mother dairy booth person is arguing today dated 09.04.2020 that + 1 date on batch code is also ok and this is the fault of mother dairy vehicles and mother dairy company. He is arguing that you please complaint at mother dairy and this is not his fault.
During lock down period it is very difficult to arrange the essential items and such type of situation i. E. Mother dairy milk has split (दूध फट गया) create panic situation to whole country.
You are requested to look after the complaint of poor quality of mother dairy milk and the consumer has occur loss due to purchase of poor quality of milk.

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

Mother Dairy Customer Care's response Dear Consumer,

We request you to kindly share your contact details and do report to us at consumer.[protected]@motherdairy.com. for any such incidents in future.

Regards
Consumer Services

Apr 12, 2020

Updated by KAPIL MOHAN Complaint Date : 12.04.2020 at 9:20PM
Dear Sir,

Greetings for the Day!

I was using Mother Dairy milk for last so many years, but during lock-down period my 4litres milk was split in the evening dated 08.04.2020 on the same date of purchase of same 4 litre milk in the morning dated 08.04.2020 and the batch code of expiry written on milk packet is 09 apr 20 n x 8 m (03) (refer to my previous complaint on dated 09.04.2020 at 9:30am), then I request Mother Dairy Booth No.140 to provide me the same day milk of mother dairy vehicle daily coming 2 times in a day at Mother Dairy Booth No.140, one timing is 8:00am in the morning and the other next timing is 8:00pm in the evening. After my 4litre milk split I requested Mother Dairy Booth In-charge to provide me the same vehicle receiving date milk i.e. today dated 12.04.2020 if I go to Mother Dairy Booth to collect the Milk he should provide me expiry batch code of milk i.e. 14 apr 20 n x (+2 days expiry written on the packet received in today's mother dairy vehicle) but he is providing me the batch code of 13 APR 20 m x1M i.e. Mother dairy Booth No. 140 is providing the previous day vehicle lot. on daily basis Mother dairy Booth No.140 incharge is mis-behaving that either you take my this preserved milk packets of yesterday vehicle or go back to other place as Mother Dairy Booth No.140 has not ordered today milk in today vehicle neither in the morning nor in the evening.
The local selling vendors at nearby places is giving the Amul Milk having +2days batch code on the Packets. Now I am not purchasing the Mother Dairy milk from the Mother Dairy Booth No.140 as he is not providing me the services and requirement of same day vehicle milk. This is happening on everyday basis during lock-down period. You can personally audit and see the behavior or response of Mother dairy booth in-charge either himself or his son behaving rudely and tell that milk is not available in today's vehicle and milk is not ordered. Now daily I am preferring to buy the Amul Milk from local supplier having the batch code of +2 days from the same day vehicle delivery on daily basis. I would recommend Mother Dairy to close the booth if Mother dairy is not able to maintain or provide services as per customer needs. I will always remember the Mother Dairy Team for not providing good services to customers during Lock-down period.

Regards

Kapil Mohan
B-5&6
Vasant Kunj
New Delhi
[protected]

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Address: A 15 Lajpat nager part 1

I came to both and I said sir there is a transation of 256 he said I don't know we're is the transation and said I dnt have time to tolk to u...and says go from here ether i slape u...

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Social distancing not being followed strictly daily inspite of awareness and customer reactions.
Rather personal comments are passed to customer.
Both counter never work regularly as parallel bread counter is operated with no consistent manpower.
Property dealers gather at booth as operator himself in renting.

Need to resolve - proper manpower during lockdown and follow social distancing

May 8, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Apr 05, 2020

Updated by Chetti Follow social distancing during lockdown. Both counters should operate with sufficient manpower .
Customer wanting to abide distancing should not be personally commented .
No renting dealer gathering to be encouraged by booth operator.

Verified Support

Apr 05, 2020

Mother Dairy Customer Care's response Dear customer,

We request you to kindly share your contact details and booth number with us to resolve your concern and for immediate action to your request you can write to us at consumer.[protected]@motherdairy.com as well.

Regards
Consumer services

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Address: Sector 49 noida, Gautam Buddh Nagar, Uttar Pradesh

Today i visited the booth 18807 in noida sector 49 for purchasing milk at around 7.45am, the guy have not manners how to talk with customers he is misbehaving. May i request mother dairy to take strict action against these employees or ask the booth owner to change them as they are misbehaving, with customers specially booth in same problem with noida sector 50 booth, i think they are more illiterate
Please take some possible action.

May 3, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2020

Mother Dairy Customer Care's response Dear Customer,

We request you to kindly share your contact details with us so that we can resolve your concern.

Regards
Consumer Services | Mother Dairy

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R

Rohiht

from Delhi, Delhi

Apr 6, 2020

Mother dairy Booth No -699, Mangolpuri
New Delhi.
I have all ready amount paid but mother dairy staff are not Received .
Becouse of not sms Received .
Please find the attachment sheet

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C

Chetti

Apr 7, 2020

Reference to my complaint dtd April 5th ... pls note booth number 81806 . Sector 37.

Thanks
Chetti

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Address: Rohini 17, 110089

Today i bought 3 packets of mother dairy cow milk. At the time of purchasing i did not noticed that there was a leak. After 10 minutes i found that there was something leaking in my bag, i checked it and i found that a packet of milk was leaking i went back to the shopkeeper and told what happened

The shopkeeper started giving explanation that there is no such packet leaking there is not a drop inside the crate. So i politely ask him that is it possible to replace the packet with a new one or i should go back. He again started speaking different things i started blaming me and i decided to come back

While coming back he mote me in front of other customers behind my back and this is why i am complaining you you and i request to take further action against the concerned shopkeeper of booth 590.

And i believe that misbehaving with customers and not replacing the damaged product is not a good practice for your organisation's image.

Booth 590
Address-rohini sector 17, north west delhi

May 2, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2020

Mother Dairy Customer Care's response Dear Sir/Madam,

We request you to kindly share your contact details with us for resolving your concern please.

Regards
Consumer Services

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Address: West Delhi, Delhi, 110058

To whom it may concern,

With due respect, i would like to inform that this person, the booth owner of 647 located in nangal raiya, new delhi just threatened and denied me yo give me milk just i was holding my pet dog... I was maintaining a good distance though... Please take action against this greedy, ill-mannered psychopath... I am going against him to police if don't get any response from you people.

With regard
Biju
Mo: [protected]

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Address: Hauz khas apartments, hauz khas,, New Delhi, Delhi, 110016

My name is nidhi sharma and i am a resident of hauz khas apartments, delhi -110016. We have your mother dairy outlet in our society for milk and other dairy products. Their is this middle aged man (Has a moustache and wears specs) working on this outlet since soooo many years. From day 1 he has been really rude and arrogant and we really ignore that always. But today he behaved really badly with me and my husband and when i checked on him for this so he started shouting and answering back saying “ that i am like this only do whatever u want to do, this is my tone and i will talk like this only “”. I want to lodge a complaint against this man and his behaviour. Please see i[censored] can do anything regarding this else i will have to file a complaint against him to police.

I need a reply to this asap.
You can reach to me at [protected] or mail me at [protected]@hotmail.com

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Address: Rz v-27A, Nanda Block, Mavavir Enclave, New Delhi-110045, Near- Mother Dairy Booth no. 163, New Delhi, Delhi, 110075

Dear All

My complaint against mother dairy booth no. 163,

That his owner is not accepting digital payment like-Paytm, PhonePe, Google Pe etc. and using abuse behavior to miners and un-educated customers or non social peoples

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Address: C4E Janak Puri, New Delhi, Delhi, 110058

This is is reference to my purchase of mother dairy dahi (Rs. 10/=). A set of six such dahi was bought from mother dairy booth no. 617 located in c4e janak puri. The said dahi was of deteriorated quality and had a bitter taste. 2 of the dahi had a frozen layer on the top and the rest had a bitter taste which can harm consumers health. The two sealed dahi are kept with the undersigned as a proof of bad taste which can be cross verified by area incharge (If any). So please see to it and do the needful.
Regards
Mayan bhandari
[protected]

Mother Dairy customer support has been notified about the posted complaint.

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Address: Shiv Shakti Appt, Sec-71, Noida, Gautam Buddh Nagar, Uttar Pradesh

Dear concerned person,

We are residents of shiv shakti appartment, sector-71, noida, uttar pradesh-201301 where there is one mother dairy shop which is selling vegetables and fruits at exhorbitant and higher prices and charging unnecessary more prices from customers.

You are kindly requested to look into the matter and do the needful at the earliest. Our hon'ble pm has requested of not hoarding and storing these neccessary commodities during this coronavirus scare but we should also make sure not to encourage these black marketings.

Please look into this matter seriously or else we customers will be forced to reach out at appropriate forums for our complaints regarding mother dairy.

Thanks & regards

A resident of sec-71
Noida.

Apr 24, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Mar 24, 2020

Mother Dairy Customer Care's response Hi,

We request you to kindly share the booth number and your contact details with us for resolving your concern at the earliest.

Regards
Consumer Services | Mother Dairy.

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Address: New Delhi, Delhi, 110087

Hi team, this is with regards to mother dairy booth no 668 located in gh-14, paschim vihar where the booth operator has lot of behavior issue and doesn't know how to deal with customers. This has come to light when i tried to return 6 pcs of mango yogurt to booth which i purchased this morning i. E. 19th march 2020. I tried one in regular fashion which to my surprise appeared to be improper in taste though it had the expiry date of 21st march 2020 so i went back asking for full refund to which he started with his high tone of refunding 5 leaving the one which was opened. On discussion i clearly told him how would a person judge the taste of content unless he tries one of it and clearly i was expecting him to be humble to state that he would take it to manufacturer for further justification but my expectation went all in vein. The people residing nearby are also pissed off with his rude tone and behavior hence i request you to kindly take quick actions against him.

Apr 22, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Mar 19, 2020

Mother Dairy Customer Care's response Dear Consumer,

You are requested to forward us your

Contact details (telephone no.),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,

Consumer Services

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Address: Kalyan Nagar Kolkata - 700 104, 700104

3/1/2020 this day liquid milk which is coming container seller are selling there milk to tea person. Selling person always saying this milk not for domestic purpose this is for commercial propose.
This milk is real for commercial possessor
Seller is selling the milk to tea seller.
That why home use person are not gating milk.
This is thakurpukur bazar near vivekananda college

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Address: Dwarka Sector 8, Vivekananda Marg, Bagdola, New Delhi, Delhi, 110075

Hi team,

This complain is regarding the shopkeeper at booth no. 166, dwarka sector 8, bagdola, raj nager extension..

His attitude is very rude towards customer, specially towards those who are doing online transaction, firstly he attends only cash paid customer and ask online transaction people to be side from que.. His language is very bad and shows so much attitude as if he is the sole proprietor of whole mother dairy.. Please look into and take immediate action, giving him warning to lower down his attitude towards customer else we will stop purchasing milk, there are many other options available..

Apr 2, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Mother Dairy Customer Care's response Dear Consumer,

You are requested to forward us your

Contact details (telephone no.),

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,

Consumer Services

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E

exEIL

Mar 24, 2020

The subject mother dairy booth # 917 is explaing that mother dairy as a company has stopped accepting payment from paytm

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Address: 110075

Today's i. E. 15th feb 20 around 7:40a. M. We went for milk at sector 23 mother dairy booth, the person taken our milkcontainer inside the booth & filled it from inside only, i trust on mother dairy however he mixed water in it. When we reached home we got to know the situation. The authorities should take strict action against the owner, the booth is just infront of pochan pura gaon fall in sector 23

Mar 22, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

Mother Dairy Customer Care's response Dear Consumer,

You are requested to forward us your

Contact details (telephone no.),
Booth Number

And we will get back to you at the earliest to make sure necessary action is taken.

Regards,

Consumer Services

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P

Prashantjha28

Mar 10, 2020

Yesterday I was buy cow milk & find that milk having washing powder taste. Kindly see this & resolve

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A

Aswu

Mar 16, 2020

Sir at booth no 761 no bar code is available to pay cashless through mobile apps . Moreover quality of milk is poor and adulteration of water is there .dispensing machine are faulty
Ashwani[protected]

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Address: Patel nagar 3rd, Ghaziabad, Uttar Pradesh, 201001

I am written to inform my concern after several observations about this booth that they closes usually around 9:45pm where it should remain open till 10pm as stated and moreover i was refused for milk around 9:43pm on saturday 8th feb 2020.. I told the person that i need the milk for my family and that he shouldn’t close it before 10pm but he didn’t listen at all.

+1 photos

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Address: 15/156 new mini subhash camp dakshin puri near mazid, New Delhi, Delhi, 110062

ये आपकी 500ML की थैली में 420ML दूध है और इसकी पैकेजिंग भी छोटी है पैसा पूरा लिया गया लेकिन ये प्रोडक्ट कम है
Shame on U mother Dairy
अगर आप इसके फ्रॉड के ऊपर एक्शन लेंगे तो ठीक नही तो में इस...

+4 photos

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Address: vishnu garden colony,jagadhri, Yamuna Nagar, Haryana, 135003

Hii sir/madam there is a milk dairy in our colony. And i heard about the programme in which dairies are not allowed to run in residential areas. But how thid dairy is not shifting to other place. Due to this dairy we have to face many problems like, mosquitoes, dirtyness, the workers wirking in it everytime use abusive language, which disturbs children too. They don't keep it clean. Earlier they said thi dairy is shifting to somewhere else. But now again they are saying its not shifting. Many of our colony members have complained about this dairy. But there's no solution. They have approx 50-60 buffaloes and 2-3 cows. They put their waste in front and opened in truck, which smells alot and due to this waste, there is large amount of mosquitoes. Each and every street member is facing issues due to this dairy. When someone approaches them to please clean the surface of outside the dairy the rudely refuses. That we have done and we can' t do it again.
Please help us by providing solution.

Mother Dairy Complaints & Reviews

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Mother Dairy reviews & complaints page 20

no digital transaction in booth

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not follow social distancing protocol

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prices charged above mrp and misbehaving with customers.

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mother dairy milk has split ()

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both owner got money but the abuse

social distance protocol breach

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mis

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damaged product

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the dairy booth owner misbehaved and denied to give me milk at this time time of emergency

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i want to complaint about your employee working at mother dairy outlet at hauz khas apartments, delhi -110016

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digital payment

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mother dairy dahi

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charging exorbitant prices

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rude behavior of booth operator booth no 668, gh 14, paschim vihar

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I stay at kolkata thakurpukur liquid milk seller not giving

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related to shopkeeper

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mixing in milk

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refused to give milk to customers

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service

milk dairy in residential area, vishnu garden colony

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