Mother Dairy Complaints & Reviews

Address: House number 108 delhi police quarter delhi cant police stations near sadar bazar

Sir, i purchased 7% fat milk 3 litter.. and expiry date mentioned on Milk packet is 24 April 2020.. but When I boiled the milk it burst..

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Db 31f DDA Flats Hari Nagar new Delhi 110064

Mother dairy booth near clock tower Hari Nagar New Delhi 110064 not written vegetables rates or not showing list of rates daily provide by mother dairy products if asked they says leni hai too loo ya kahi or se le loo.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mother Dairy Fruit & Vegetable Pvt Ltd, A-3, NDDB House, Sector-1, Noida, Uttar Pradesh-201 301 (India)

Dear team
I am a regular customer since many years of mother dairy, i had a complain registered as no. 989343, as my 1 packet out of 5 packets got spoilt before the expiration date and had to be either refunded or exchanged as i should be getting another paneer packet. When i logged a complain then i was assured that i would get a call from area sales manager within 24 hours and it will be exchanges and i dont have to worry, but when i got no call till now and i called on toll free [protected] then i was told that complaint is completed, then how the hell it has been completed when i got no call. Morover i bought this paneer from both no. 851 of ghaziabad and a buy stuffs from there regularly, i complained about this to the booth owner and he gave me a no of mr. Sandeep that is [protected], i called him several times and then got him on line, he told that he needs a registered complaint no to proceed, i got the complaint registered from mother dairy toll free no and called him again to give him this complaint no 989343 but since yesterday he is not picking up my phone. So this is the customer service you all provide to those customers who have been spending 5-10 thousands rupees per month to buy your products.

May 24, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2020

Mother Dairy Customer Care's response Dear Consumer,

We request you to kindly give us some time to resolve your complaint. We have received your details and the same is been shared with quality team. Our team will definitely revert you back.

Regards
Consumer Services | Mother Dairy.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: booth no 149 JJ Colony Bindapur Delhi 110059.

Dear sir/ma'am,
Greetings of the day!!

Today i went to get milk from mother dairy booth no 149, i did not get that milk right. Booth is selling water mixed with milk, this has been happening for two to three days, so i am doing this please check this booth get it done
The address of the booth is booth no 149 jj colony bindapur delhi 110059.

Thanks®ards
Majid khan

May 23, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2020

Mother Dairy Customer Care's response Hi,

Thank you so much for sharing your details with us we have aligned our team they will investigate the same and will get back to you soon.

Mother Dairy

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sector 99 Noida UP

I went to mother dairy today at 10 o'clock in the morning and 4 o'clock in the evening to get milk, but the booth operator refused to milk that there is no milk. While giving milk to someone else in front of me, for this i talked to him he said” ja ja apna kam kar this booth operator is usually misbehaving the customers every day and have no manner how to behave the customer. I request you to take strong action against...”

May 24, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 19, 2020

Mother Dairy Customer Care's response Hi,

We request you to kindly share your contact number with us to resolve your concern further.

Mother Dairy

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir
I lived in laxmi bai nagar . I would you like to complaint about our mother dairy no. Is 220
Sir there is a person who cheat with us about money counting.. sir he has no manners how to talk to a customers. They cheat with us 2 times..pls take strict action

Apr 18, 2020

Updated by Sandeep Singh Shah Mother fairy's Person cheat with us 2times

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: noida sector-22

Hi team

yesterday i boutght a brik ice cream mrp is 220 of 2 briks. i told to mother dairy shop no 819 which is located in noida sector-22 i purchase a single brik only they charge me 130 of one brik is a fraud on mother dairy shop no 819,
2 brik is 220
so 1 brik is only 110
they also making a roude behevare also on this shop

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir,

This is time inform you that frozen peas packet of 500 mg, date of packing february 20, batch no. A120040gpi was rotten and smelling rancid.
This was purchased by me from our local seller unique pastry shop at lajpat nagar - ii, new delhi -110024, two days back, our shop keeper suggested to book direct complaint. This is for the same.
Kindly take necessary action.
Amita
[protected]@yahoo.in

May 17, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2020

Mother Dairy Customer Care's response Hi,

We request you to kindly share your contact details with us so that we can resolve your concern.

Mother Dairy.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Complaint date : 12.04.2020 at 9:20pm
Dear sir,
Greetings for the day!
I was using mother dairy milk for last so many years, but during lock-down period my 4litre milk was split in the evening dated 08.04.2020 on the same date of purchase of same 4 litre milk in the morning dated 08.04.2020 and the batch code of expiry written on milk packet is 09 apr 20 n x 8 m (03) (Refer to my previous complaint on dated 09.04.2020 at 9:30am), then i request mother dairy booth no.140 to provide me the same day milk of mother dairy vehicle daily coming 2 times in a day at mother dairy booth no.140, one timing is 8:00am in the morning and the other next timing is 8:00pm in the evening. After my 4litre milk split i requested mother dairy booth in-charge to provide me the same vehicle receiving date milk i. E. Today dated 12.04.2020 if i go to mother dairy booth to collect the milk he should provide me expiry batch code of milk i. E. 14 apr 20 n x (+2 days expiry written on the packet received in today's mother dairy vehicle) but he is providing me the batch code of 13 apr 20 m x1m i. E. Mother dairy booth no. 140 is providing the previous day vehicle lot. On daily basis mother dairy booth no.140 incharge is mis-behaving that either you take my this preserved milk packets of yesterday vehicle or go back to other place as mother dairy booth no.140 has not ordered today milk in today vehicle neither in the morning nor in the evening.
The local selling vendors at nearby places is giving the amul milk having +2days batch code on the packets. Now i am not purchasing the mother dairy milk from the mother dairy booth no.140 as he is not providing me the services and requirement of same day vehicle milk. This is happening on everyday basis during lock-down period. You can personally audit and see the behavior or response of mother dairy booth in-charge either himself or his son behaving rudely and tell that milk is not available in today's vehicle and milk is not ordered. Now daily i am preferring to buy the amul milk from local supplier having the batch code of +2 days from the same day vehicle delivery on daily basis. I would recommend mother dairy to close the booth if mother dairy is not able to maintain or provide services as per customer needs. I will always remember the mother dairy team for not providing good services to customers during lock-down period.

Regards

Kapil mohan
B-5&6
Vasant kunj
New delhi
[protected]

May 14, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 13, 2020

Mother Dairy Customer Care's response Our team will soon get in touch with you for resolving the concern.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Yelahanka new Town

Dear sir,

I would like to request to your booth has to take money via digital transaction. The booth next to mother dairy yelahanka they say minimum 200 rs for digital transaction. During this lock down situation booth owners are demanding for cash. This is not right and as per the rbi governor people should use digital transaction.
The booth near yelahanka dairy owner says in dairy after cash collection they send milk to booth. I'm not sure this is true or not. Dairy booth owner not understanding current situation.
Thinking to inform media

May 13, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2020

Mother Dairy Customer Care's response Hi,

Please share your contact details and booth number with us to resolve your concern further.

Regards
Consumer Services.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is an complaint against mother dairy booth no.871 regarding not followed social distance protocol properly.

Shopkeeper is very ill mannered person he doesn't know how to speak with the customers as well as he didn't follow the social distance protocol inspite of awareness.

Please take necessary action against him as earliest as possible.

Thanks & regards

May 11, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2020

Mother Dairy Customer Care's response Hi,

We request you to kindly share your contact details with us so that we can investigate the same.

Regards
Consumer Services.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

This is in reference to booth number 246 located inside harish park, kolkata in its northern side.
It has been charging exorbitant prices (Much higher than mrp quoted on the product) and when questioned, they have been misbehaving with the customers using abusive languages, even with elderly and women.
I would therefore earnestly request the appropriate authorities to take suitable measures against such misconduct.

May 11, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

Mother Dairy Customer Care's response Dear Consumer,

Our prime products under the brand name dailycious is been sold in West bengal at retail outlets only. Maa shakti is not our brand.

In case you come across any issues regarding dailycious brand do write to us at consumer.[protected]@motherdairy.com. In case of any other brand do write to their respective help desk.

Mother Dairy

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: www.motherdairy.com

Complaint dated : 09.04.2020 at 9:30am
Dear sir,
Greetings for the day!
Lock-down period is going on in all over india and yesterday dated 08.04.2020 morning at 7:50am i visit mother dairy booth no.140 nearby my house to arrange the 4 litre milk (Double toned in packets). Mother dairy person mr mukh ram mobile no.[protected] provide me the 8nos of half litre double toned having the batch code "09 apr 20 n x 8 m (03) on the all 8nos half litre packets. After i come back within 10 minutes some packets i kept in freeze and some packet in freezer.in the late evening on dated 08.04.2020 i take out packet from the freeze and just boiled and found the milk get split, then i tried to boil the milk kept in the freezer and found milk get slit. It get emergency situation that whole family has to drink milk and we were unable to drink split milk and the mother dairy booth no.140 is going to close within 10 minutes i. E. 10pm, i start my vehicle and immediately rush to mother dairy booth with remaining half litre 6 nos packets having the batch code"09 apr 20 n x 8 m (03) but he refused to replace the milk so i immediately purchase the machine token toned milk in my container to feed the milk to my family.
I am using double toned milk of mother dairy since many years and have not faced दूध फट गया issue in the past because i always checked the date on the packet and always take the batch ode having +2 date from the current date. But during current lock down period mother dairy booth person is arguing today dated 09.04.2020 that + 1 date on batch code is also ok and this is the fault of mother dairy vehicles and mother dairy company. He is arguing that you please complaint at mother dairy and this is not his fault.
During lock down period it is very difficult to arrange the essential items and such type of situation i. E. Mother dairy milk has split (दूध फट गया) create panic situation to whole country.
You are requested to look after the complaint of poor quality of mother dairy milk and the consumer has occur loss due to purchase of poor quality of milk.

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

Mother Dairy Customer Care's response Dear Consumer,

We request you to kindly share your contact details and do report to us at consumer.[protected]@motherdairy.com. for any such incidents in future.

Regards
Consumer Services

Apr 12, 2020

Updated by KAPIL MOHAN Complaint Date : 12.04.2020 at 9:20PM
Dear Sir,

Greetings for the Day!

I was using Mother Dairy milk for last so many years, but during lock-down period my 4litres milk was split in the evening dated 08.04.2020 on the same date of purchase of same 4 litre milk in the morning dated 08.04.2020 and the batch code of expiry written on milk packet is 09 apr 20 n x 8 m (03) (refer to my previous complaint on dated 09.04.2020 at 9:30am), then I request Mother Dairy Booth No.140 to provide me the same day milk of mother dairy vehicle daily coming 2 times in a day at Mother Dairy Booth No.140, one timing is 8:00am in the morning and the other next timing is 8:00pm in the evening. After my 4litre milk split I requested Mother Dairy Booth In-charge to provide me the same vehicle receiving date milk i.e. today dated 12.04.2020 if I go to Mother Dairy Booth to collect the Milk he should provide me expiry batch code of milk i.e. 14 apr 20 n x (+2 days expiry written on the packet received in today's mother dairy vehicle) but he is providing me the batch code of 13 APR 20 m x1M i.e. Mother dairy Booth No. 140 is providing the previous day vehicle lot. on daily basis Mother dairy Booth No.140 incharge is mis-behaving that either you take my this preserved milk packets of yesterday vehicle or go back to other place as Mother Dairy Booth No.140 has not ordered today milk in today vehicle neither in the morning nor in the evening.
The local selling vendors at nearby places is giving the Amul Milk having +2days batch code on the Packets. Now I am not purchasing the Mother Dairy milk from the Mother Dairy Booth No.140 as he is not providing me the services and requirement of same day vehicle milk. This is happening on everyday basis during lock-down period. You can personally audit and see the behavior or response of Mother dairy booth in-charge either himself or his son behaving rudely and tell that milk is not available in today's vehicle and milk is not ordered. Now daily I am preferring to buy the Amul Milk from local supplier having the batch code of +2 days from the same day vehicle delivery on daily basis. I would recommend Mother Dairy to close the booth if Mother dairy is not able to maintain or provide services as per customer needs. I will always remember the Mother Dairy Team for not providing good services to customers during Lock-down period.

Regards

Kapil Mohan
B-5&6
Vasant Kunj
New Delhi
[protected]

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: A 15 Lajpat nager part 1

I came to both and I said sir there is a transation of 256 he said I don't know we're is the transation and said I dnt have time to tolk to u...and says go from here ether i slape u

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Social distancing not being followed strictly daily inspite of awareness and customer reactions.
Rather personal comments are passed to customer.
Both counter never work regularly as parallel bread counter is operated with no consistent manpower.
Property dealers gather at booth as operator himself in renting.

Need to resolve - proper manpower during lockdown and follow social distancing

May 8, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Apr 05, 2020

Updated by Chetti Follow social distancing during lockdown. Both counters should operate with sufficient manpower .
Customer wanting to abide distancing should not be personally commented .
No renting dealer gathering to be encouraged by booth operator.

Verified Support

Apr 05, 2020

Mother Dairy Customer Care's response Dear customer,

We request you to kindly share your contact details and booth number with us to resolve your concern and for immediate action to your request you can write to us at consumer.[protected]@motherdairy.com as well.

Regards
Consumer services

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sector 49 noida, Gautam Buddh Nagar, Uttar Pradesh

Today i visited the booth 18807 in noida sector 49 for purchasing milk at around 7.45am, the guy have not manners how to talk with customers he is misbehaving. May i request mother dairy to take strict action against these employees or ask the booth owner to change them as they are misbehaving, with customers specially booth in same problem with noida sector 50 booth, i think they are more illiterate
Please take some possible action.

May 3, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2020

Mother Dairy Customer Care's response Dear Customer,

We request you to kindly share your contact details with us so that we can resolve your concern.

Regards
Consumer Services | Mother Dairy

View replies

R

Rohiht

from Delhi, Delhi

Apr 6, 2020

Mother dairy Booth No -699, Mangolpuri
New Delhi.
I have all ready amount paid but mother dairy staff are not Received .
Becouse of not sms Received .
Please find the attachment sheet

Reply

C

Chetti

Apr 7, 2020

Reference to my complaint dtd April 5th ... pls note booth number 81806 . Sector 37.

Thanks
Chetti

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Rohini 17, 110089

Today i bought 3 packets of mother dairy cow milk. At the time of purchasing i did not noticed that there was a leak. After 10 minutes i found that there was something leaking in my bag, i checked it and i found that a packet of milk was leaking i went back to the shopkeeper and told what happened

The shopkeeper started giving explanation that there is no such packet leaking there is not a drop inside the crate. So i politely ask him that is it possible to replace the packet with a new one or i should go back. He again started speaking different things i started blaming me and i decided to come back

While coming back he mote me in front of other customers behind my back and this is why i am complaining you you and i request to take further action against the concerned shopkeeper of booth 590.

And i believe that misbehaving with customers and not replacing the damaged product is not a good practice for your organisation's image.

Booth 590
Address-rohini sector 17, north west delhi

May 2, 2020

Complaint marked as Resolved

Mother Dairy customer support has been notified about the posted complaint.

Verified Support

Apr 01, 2020

Mother Dairy Customer Care's response Dear Sir/Madam,

We request you to kindly share your contact details with us for resolving your concern please.

Regards
Consumer Services

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: West Delhi, Delhi, 110058

To whom it may concern,

With due respect, i would like to inform that this person, the booth owner of 647 located in nangal raiya, new delhi just threatened and denied me yo give me milk just i was holding my pet dog... I was maintaining a good distance though... Please take action against this greedy, ill-mannered psychopath... I am going against him to police if don't get any response from you people.

With regard
Biju
Mo: [protected]

Mother Dairy customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hauz khas apartments, hauz khas,, New Delhi, Delhi, 110016

My name is nidhi sharma and i am a resident of hauz khas apartments, delhi -110016. We have your mother dairy outlet in our society for milk and other dairy products. Their is this middle aged man (Has a moustache and wears specs) working on this outlet since soooo many years. From day 1 he has been really rude and arrogant and we really ignore that always. But today he behaved really badly with me and my husband and when i checked on him for this so he started shouting and answering back saying “ that i am like this only do whatever u want to do, this is my tone and i will talk like this only “”. I want to lodge a complaint against this man and his behaviour. Please see i[censored] can do anything regarding this else i will have to file a complaint against him to police.

I need a reply to this asap.
You can reach to me at [protected] or mail me at [protected]@hotmail.com

Mother Dairy customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Rz v-27A, Nanda Block, Mavavir Enclave, New Delhi-110045, Near- Mother Dairy Booth no. 163, New Delhi, Delhi, 110075

Dear All

My complaint against mother dairy booth no. 163,

That his owner is not accepting digital payment like-Paytm, PhonePe, Google Pe etc. and using abuse behavior to miners and un-educated customers or non social peoples

Mother Dairy Complaints & Reviews

File a complaint to Mother Dairy

Mother Dairy reviews & complaints page 20

mother dairy extra fat milk 7%

Post your Comment

not tell the item rates or not written the vegetable rate

Post your Comment

paneer

Post your Comment

milk not pure its water mix

Post your Comment

mother dairy 18804 misbehaving by the booth operator of booth no 646 situated in

Post your Comment

cheating with customer

Post your Comment

charge extra amount of ice creams

Post your Comment

frozen safal peas

Post your Comment

consumers not able to get proper service and milk of same day purchase as coming daily twice in mother dairy vehicle at mother dairy booth no.140

Post your Comment

no digital transaction in booth

Post your Comment

not follow social distancing protocol

Post your Comment

prices charged above mrp and misbehaving with customers.

Post your Comment

mother dairy milk has split ()

Post your Comment

both owner got money but the abuse

Post your Comment

social distance protocol breach

Post your Comment

mis

Post your Comment

damaged product

Post your Comment

the dairy booth owner misbehaved and denied to give me milk at this time time of emergency

Post your Comment

i want to complaint about your employee working at mother dairy outlet at hauz khas apartments, delhi -110016

Post your Comment

digital payment

Post your Comment

Related businesses