Mother Dairy Complaints & Reviews

One of your store in haridwar near multan sewa sameeti dharamshala operated under guru kirpa dhaba is charging more than mrp.
I went there to buy a chocolate of rs 35 on which they charge me rs. 40 by saying that they charged 5 rupee for their tax.
I don't understand how could anyone charged more than mrp when all the taxes are included in mrp
When i asked him why he us charging so he told me that if you want to buy, you have to buy at this price only otherwise leave it.
Actually there is no other ice cream store nearby and maybe that's why they are charging higher. I can also go to consumer care center.
Please take my complaint into consideration and control this monopoly ruling here.

Dear Sir,

Have a good day.

I am a senior citizen charged SBI Mother Dairy Smart change card for Rs. 2000 on 16/06/2019 at around 6-7 PM at Mother Dairy Booth No. 88 and taken milk 3 Ltrs Toned Rs. 126 on same day and subsequently taken milk on 17/06/2019 Rs. 126 & 18/06/2019 Rs.126. I have forgotten the card at the counter. On inquiry it was told not here. All the 3 days the milk was taken same quantity and same time at both No.88 Indirapuram around 6-7 PM, which facilitate to trace it easily. It was told me that there is no system of refund or trace.

In this regards it is requested that there was balance of Rs. 1622 or more for my whole month. I do not remember the no of card. It was left at the booth. Kindly trace it and arrange to recover the same & arrange refund.

With Thanks & Regards

BAG SINGH BISHT

Hi Sir/Madam,

Mother dairy booth No. 15531 at sector 35 Rohini, Delhi. That person doesn't have manners how to talk to a female or other customer. As customer behaviour is highly unacceptable. shop always treat people very badly and illegal activities in front of the shop (like Hookah peena etc.). All society member want to replace this shopkeeper.

हम लोग चाहते है की इस दुकान को चलाने के लिए किसी आउट ऑफ़ थिस एरिया की बन्दे को दिया जाये ना की लोकल बन्दा को |

Kindly look into the matter and take strict action against the booth member.

Thanks & Regards
RohiniSec35

[6/18, 07:56] Sanjay Vohra: I brought tonned milk from mother diary after pouring complete one lemon and a spoon of curd the milk remains as it is and there is no paneer formed and it takes nearly after three to four hours the paneer formed. Is any body in the group who can check the quality of the milk of mother diary.
[6/18, 08:11] Sanjay Vohra: I am trying to make paneer and I kept for whole night after pouring lemon and then boil the same but still no paneer

This is a complaint against a motherdairy booth which set up noida sector 22 That person doesnt have manners how to talk to a female he doesnt ask the customer to any que and when ask to give the item he shout at them. As a customer this behaviour is highly unacceptable. This is a request to take action agaist that person because his impilite behavior towards cutomers...

Dear Concerns,
Since long ago me and my family was the fan of mother dairy's fruits n vegetables, especially of your *Banana*.
Now we are observing since last 1 year that your are playing with the choice of people, who were liking your products, even people have taken diversion to other options like open market and Malls
Your Banana catagory is of very poor quality, instead of sustaining you have deteriorated, Can we know what is running behind this ??
Hopping that you will revert with a genuine reply and will come back to previous Good quality, otherwise consumers will sliped out from mother dairy business, still people are commenting and not going to booth.
Please take it positively, I am a well wisher of your Banana.
We purchase from your Booth established in Sector 11 Rohini Delhi 110085

This is a complaint against a motherdairy booth which sut up DDA market rohini sector 13 New Delhi. That person doesnt have manners how to talk to a female he doesnt ask the customer to any que and when ask to give the item he shout at them. As a customer this behaviour is highly unacceptable. This is a request to take action agaist that person because his impilite behavior towards cutomers.

I had bought 1.5kg token milk. But the shopkeeper gives me 1kg milk instead of 1.5kg.Because of a thunderstorm I was in a rush. After I reached at home. I found that it was only 1kg milk so I went again to the booth and the shopkeeper refused to solve my problem and regret to give me 1/2kg milk. Please help me regarding this issue.
Yours regards
Priyanka

Dear Sir,

Today I purchased 2 litres of cow milk from mother dairy shop no. 167, palam and when I boiled 1 litre of it, it was unfit for consumption, immediately contacted the shopkeeper and he was ready to replace the 1 litre pack cow milk. Instead of cow milk I opted tonned milk. Now as on today my lose is 5 litres of cow milk. Kindly look into the matter and revert.

Thanking you in anticipation,

Vinod Kumar
([protected])

Milk booth no 817 at sector 26 noida...

I purchased token milk on 8th june night which got spoiled on boiling ( the container was clean). On 9th morning I compained to the booth but he refused to replace the milk. When I told that I will complain he told yes you can complain but he will not replace the milk.

The ownership of the booth has changed about 10 days back & the earlier one was very co-operative in the past.

Please advise whether his decision of not replacing the Token milk is in line with Mother dairy policy & whether you scrutinise the person before alloting him the booth .

I shall be thankful for your early response. with regards...

Yesterday, evening I bought 2 packets of 1litre mother dairy cow milk. Use by date is 9 june 2019.

But at night when we opened the packets to consume, the milk was sour.

I tried to call the complaint department but no one was receiving the call.

Please, resolve the things asap.

Regards-
Kavita Rautela

I had purchased 04lts of cow milk from booth no. 167, Palam on 05. 6.19 but it was not fit for consumption. Immediately the matter reported to the shopkeeper and he noted down my address, tele no and signature. He promised that it will be replaced but as on date I didn't get it back. Please look into the matter.

Regards,
Vinod Kumar
([protected])

I am the owner of Shree Krishna general store, I use to take dairy products from your distributor and from some days he is being rude to me not supplying me the products, they use to say if you'll take the milk then only we will give you the rest of products. He even starts abusing me.

Really is this what mother dairy is about total jerk and unprofessional.

I request you to change the distributor of the area immediately and take strict action against them or I'll myself take action against them by going to court and even the brand name will be in jeopardy. So, please suspend their license and change the distributor of the area.

Hope for the positive response.
Thank you

Sir I brought a packet of curd of Mother Diary company on 3 June 2019 and I put it in the fridge...the very next day I was surprised to see the puffed packet of curd and the curd inside was liquid in texture...their was no smell coming but the size of the pack keeps on increasing...the expire date is 5 June2019 as written over the pack...Please come up with a solution as this is not at all acceptable...

We are living in a well informed society as it is one of the fundamental rights incorporated under constitution of india under part-iii it is implied under article 21, because of which we got our right to information act in 2005.

But this is very ironical though it has been mandatory over all the private companies to provide the customer with the invoice/cash memo/bill to know what amount they have paid for which product and can add this to it's annual expenditure but one of the india's largest private company (Mother dairy fruits & vegetables pvt ltd), does not provide it's customer with any sought of cash memo/invoice or any bill.

I would request the consumer forum to look into this matter seriously as it has a very huge market but does not full fill the basic criteria for an informed customer which is not just the violation of the government orders but also the violation of the constitutionally guaranteed fundamental rights.

Very rude & bad behavior of mother dairy new booth allotee at hudco place where class-1 central government officers live. He don't have basic sense of behaving. Stood for more than half an hour & denied milk & other milk related products. This person should immediately be removed from this booth & old person should again be allotted this booth. I don't the criteria mother dairy allots their booths to this type o[censored]neducated, unethical & rude people.
Nonsense!

Mother dairy Booth, 3539, Sector 23 No 2 Rd, Huda, Sector 23, Gurugram, Haryana 122017 is using my personal mobile number [protected] from long back. It is very much disturbing customer calling through out the day for various products.

please check the matter whether it is intentionally or by mistake. As they are having this number from long back on their site.

Collection centre takes milk in kilograms and maintain the records in litres. When asked to collect milk with a measuring cane he refused to do it.

. Centre takes approximately 50ml of milk for checking quality and 50 ml for sel[censored]se.

Centre do not provide detailed printed copy of collected milk and about its rates. When it is complained to conference person he flatly said not to come again.

I went to booth number 122 of mother dairy, B-3, Safdarjung Enclave, near st. Mary school, New Delhi) today in the morning, firstly there was one staff member at the booth and along with a fruit vendor was there at the booth, and mostly that fruit vendor is the one who sells at booth along with the staff member. I asked that guy(fruit vendor) for a 20 rs curd.. But after listening to me he didn't gave me the curd and went to his fruit stall. I again requested him but nothing happened then I asked the staff member who was sitting outside the booth and was doing nothing.. I asked him uncle curd dedo he then asked the fruit vendor guy to give curd. I told uncle that he is buzy with his fruit stall and is not giving me the curd. Then fruit vendor told me to do paytm without even giving me the curd. I told him that why m i gonna pay you when u haven't even given me the curd yet.
It was a very bad experience and literally spoiled my day. After coming back from my office I again went to mother dairy booth and narrated the whole incident to the main staff member at booth.. I told him that i gave 1 star ⭐ inspite of saying sorry for the whole incident he blasted over me and talked to me rudely. He told me how can i rate him 1 ⭐.
I was shocked to hear such comments from him even that fruit vendor was also there. I can't tell u how pathetic this experience was.
Ps- 1.how can a fruit vendor runs a mother dairy booth on behalf of mother dairy staff
2.when I complained against bad behavior by fruit vendor to the staff inspite of being sorry even the staff member behaved rudely and didn't took any needful action against fruit vendor.

Kindly look into the matter and take strict action against the booth members

#mother dairy customer

I bought 2 choconado ice cream from mother dairy no 220 but when i open it uppar layer its start melted all over my hand and down. Its like i bought a drink of choco which is fill in cone.. Then i goes to storekeeper i told him all about this i said you did not maintain refrigerator properly it he said it did not my fault and he did not replace my ice cream and they both keeper talking rudely always whenever i goes to purchase something
I want solution its not about the price its all about my satisfaction which you people not done properly