Mother Dairy Complaints & Reviews

Dear sir

Mother dairy -14112 selling another products like bournvita eggs chips namkeen rusk daal biscuit many more items... He is not interested selling mother dairy products... He use ur name only...

Mother dairy booth no. 14112
Dwarka sector -16b lig flats
Please resolve this issue as soon as possible.

Thanks,
Yours truly,
Mother dairy customer

Dear sir i am bhanu owner of mahavir general store c 84 south ganesh nagar delhi 110092, sir i have a problem if not provide tadka, plan chacha, paneer, cup dahi and all types of dahi i complaint complain already area manager request him please provide product but he is not what do something sir final finally i am contact in customer care but no any action then and i am right written mail mother dairy customer care, my name is bhanu pratap pandey my number [protected]

Dear sir,

This is to informed you that subjected booth number (I c no. 10689 - mangol puri h block market, near police station) is allotted to other person and it's operated by other person, and there is no hygienic environment maintain by current operator which is not the authorized person. Many times they mix the water in the milk and also sell other products (Breakfast products - which is also unhygienic).
It is requested that please look into this matter and cancel the booth license as this spread the negative image of mother dairy.

Dear mother dairy team,

This is regarding my pending amount of rupees 25000+. I have been working for last three years as a distributor in kanpur but when i closed my distributionship i didn’t get my security amount and i am not getting any help from senior of mother dairy
Farm name - pinki enterprises
Distributer code 75165
Cont :[protected]

Date: 10th apr 2019

Dear sir,

I jay prakash dabral prop of dabral general store at basantpur colony, faridabad, haryana - 121003

This is to inform you that alongwith my shop there's a shop of mother dairy's distributor with name of "yadav dairy or boaby enterprises". As distributor of mother dairy, he sells mother dairy products but also used to sell local milk, rusk, fan, masala's, paneer, safal matar etc. He used to sell milk as distributor as well as in retail, due to that my sale is suffering for mother dairy products in retail as well as for other above listed products too. Sometimes he do not even give milk or mother dairy products and tries to dominate.

More than 2-3 times complaint has been registered to the area incharge/ manager mr. Narender sharma ([protected]) and supervisor mr. Amit but no prompt action has been taken from their side, instead they support him.

I've also taken proper evidences that i also can share with the management (If required by management).

I further want to know whether:
1) a mother dairy distributor can sell products in retail too?
2) can any distributor stop the supply of milk to shopkeeper for no reason?
3) is there no accountability or liability comes to the representatives of mother dairy (I. E area incharge or manager / supervisor) to take prompt action against culprit?

I would like to request to the management to take prompt action against the culprit and do the justice or else i'll have to reach to further authorities.
—
Thanks & regards,
Prabhat dabral
[protected]

Do you guys really train your employees before sending them to mother dairy outlets.
It's very disappointing to see that, company with such great products failed to maintain the core competency of a business.
Today's i faced such a bad behavior in puspa vihar, sector 4 mother dairy outlet.
Where these two guys don't have sence to talk to people.
If you got time from your advertisement campaigns rply to me in my mail id
[protected]@yahoo.com

I am regular customer o[censored]r booth no. 583 at deepali enclave in new delhi-110034. The present person u have appointed at the booth misbehave with all customers and use vulgar language and there is quantity check at ur booth he manually fills the milk in milk buckets in place o[censored]sing the machine that u have installed at that booth. Please take a strict action regarding this or i will put a case in consumer court regarding this issue. Contact me at anil bhardwaj-[protected]

I am permanent resident of prakash mohalla, near spana cinema. Mother diary owner booth no. 22 of east of kailash, near sapna cinema did give milk like cow milk specially diet milk at anytime. Whenever we demand diet or cow milk he always says finish even 4.30 pm or 8 am also. After so many queries i found that he will or his assistant stand only for other items like ice cream, ghee or any other diary products and not for any milk only. Please do some action on him as i am totally upset with this old man.

I have been regularly purchasing milk from Mother Dairy Booth No. 579, U&V Market, Shalimar Bagh, Delhi 110088 against payment through PayTm from my mobile No. [protected].

Today also at 8:55:11 AM, I paid a sum of Rs 42 to this Mother Dairy Booth through PayTm [Order No.[protected], Transaction ID [protected]] but the booth person refused to deliver milk to me saying that the Mother Dairy has changed the person here; online payments are not accepted now and I will have to pay for milk in cash.

There was no notice by the booth cautioning customers against payment though online wallets. Even when I took out my mobile and started the payment process, the booth person did not stop me. It is clear that the booth person deliberately ensured that I first make payment through PayTm and then again forced to pay the same amount in cash. This is dishonesty and cheating of highest order.

Please arrange either refund of Rs 42 wrongly received by Mother Dairy Booth No. 579 today from me or supply milk of equivalent value.

This dudh wala mix water and the booth is very dirty and the person is not provide milk from machine hi took vessal and take behind machine and then give 4 token doodh with 1/2 water. Also, they argue with the customer.
Earlier the dudh wala was very good in past but that was different now the person came is very big cheater. They looting people and cheating... I will file case it's over...

Booth no 229 sarojini nagar...

I have your company mother dairy freezer. It's not working properly, customer not buying ice creams are getting melt customer, also get angry on, so if you can send any your employee to repair the fridge. And exchange my ice cream that get melted my address is bhavani medical and general store room number 1 azad nagar malvani malad west pin code 4000 95

Sir
I have problem regarding mother diary 162
At sector 2 dwarka power house
There is one helper name birju
His behavior is very bad
He don't know how to talk with customer
I am customer there i buy 3 kg milk
I pay with 60+60 from phonepe and paytm but they are not allowing me to do this thing
I don't why they are doing this thing.
When i said why are you doing this thing
He said from where you want to buy the milk
Don't come here..
These type of thing is done by him

Please take action on him otherwise i will not buy milk
I wil start buy milk from amul..

Thankyou

This is to bring to your kind notice that i always buy mother diary milk from our nearest mother diary booth at taltala, kolkata, west bengal.
But from last few months it's smelling very badly.
I almost felt like vomitting when i smelled it. I think there is chemical in the milk which is smelling like rotten product after boiling.

We never had such type of experience before. Please look into this serious matter. This is not acceptable at all.

Swati sharma is incompetent officer, my complain is pending with her for last seven days, as per tat it should be solved within 3 days.
I give her call every day and every day she tells me same story that it will be solved soon.
Pl refund my money asap. All the details of my complaint were mentioned in complaint no 740222.
I will never ever buy mother dairy products for sure

Dear consumer services,
This is to bring to your notice that a mother diary milk shop (No. 973 in greenfield colony faridabad sector 43) is run by a very rude, arrogant and ilimannered person, on numerous occasions he's acted rude.

I'm a regular consumer of your mother diart (Cow milk, pink pkt) i take it for my 3 yr old daughter as you advertise its good for children. As per our hectic work schedule i prefer to buy the milk on alternative days so request him to give me milk with an expiry date of day after the next day, so for example if i am buying milk today 31st of january i expect the pkt expiry date to be of 2nd february.

I requested him today for milk of 2nd february expiry but he gave me 1st expiry, saying he doesn't have, i told him many local shops have so how come mother diary doesn't have, to which he argued that if you get from any other place i will give you free, so i took the milk and headed to the closest confectionery shop and managed to get milk with expiry date of 2nd february, so just to prove him wrong and took it and showed it to him, neither did he accept his mistake nor did he give me a refund, not that i wanted the milk for free as he boasted earlier.

Request you to please set an example do that mother diary stores across our nation respect their regular customers and start treating them with some dignity and kindness.

I believe these stores were offered to our army veterans to help them set up their post retirement lives which is an excellent concept but i'm sure this store owner is not an ex army personal, he doesn't have basic etiquettes and is very disrespectful to all his customers. He's a typical illmannered local gujar i believe.

I'm hoping to see a change for the better. I could've taken matters in my own hands but left things to your good judgement.

Ash alemao
[protected]

This is to bring to your kind notice that i always buy mother diary cow milk from our nearest mother diary booth at new alipore, kolkata, west bengal. But this time i am really disappointed. I purchased 3 packets of 500ml cow milk and it smells like bleaching or any other chemical when i boiled it. I think there is chemical in that milk. I almost felt like vomitting when i smelled it. I never had such type of experience before. Please look into this matter. This is not acceptable at all. Milk is our basic need and this matter is really serious.

As per your company guidelines the mother dairy booth is closed on 10pm.
But in greater noida alpha-1 mother dairy booth employee told me that the timing is about 9:45 pm after that we will not provide milk or something else. If this is your company guideline than it's ok but if it's not please do something. Cause he was not giving me my product even after request.

My Mother Dairy Milk Card (SBI Smart card) has been snatched together with my purse today this afternoon at around 12:30pm near to the Jaipur Golden Hospital- Rohini while i was coming back from school.
Incident details:
Date - 21 Jan 2019
Time : 12:30pm
Location: Jaipur Golden hospital road, Rohini, Delhi

I have remaining balance around Rs. 2200/- in my card and i want that money back in another replaced card.

My Contact Details: Mumtaz Mallick, [protected].
Flat No. 50, Pocket - 5, Sector - 2, Rohini, Delhi-110085

In your mother dairy booth 783, when i asked the shopkeeper to buy tokens via phonepe he couldn't understand the process of transaction through it and in response argues in a very abusive and improper way to me. There is no way to talk to customers in this manner. It has happened many times before. So kindly review over the improper behaviour of these types of shopkeepers as there are many complaints i am seeing in the complaint section. Thanks!

Hi,
I am permanent customer of mother dairy and i used to buy almost all dairy products from there, i am coninuously buying stuffs from booth no. 928 located in sector-5 Gurugram, the shopkeeper's behaviour and language is so rude and rough, i think mother dairy should educate their shopkeeper,
i demanded two cow milk to him 2-3 times but he was not listening to me and suddenly started scolding that why speaking so many times, dont want to sale milk to you, go from here. He was so frustrated and rude.
Now i changed booth, and buying stuffs from other booth which is far from my home.
Very bad experience with mother dairy booth number 928.
Thanks,
Jeetendra