Mother Dairy Complaints & Reviews

Sir. I am a customer of mother dairy products for decade. Presently on introduction of plastic money I use card payment. But behavior of booth no 135 at palam is very bad. My request to instal another booth or replace the booth incharge... Sunil

He is not giving packet of milk by paytm or phone pay. His communication is very bad. Boot no. 673

I would like to know the process of allotting the milk dairy booths. People who do not deserve and do not have knack of handling customers have been allotted these. Mother Dairy BOOTH no 078 in Pushp Vihar Sector 4 New Delhi allotted to Mr. Giani Ram is one such example and below are the some of the problems which are faced without resolution:-

1. Subletting of space in front of the milk booth to a vegetable vendor, which actually creates lesser space for people who want to have take token milk and are forced to buy milk pouches.
2.Booth allotee is not present most of the time and other staff who is present does not behave properly and also have been found
smoking bidis while in the booth while dealing with the customers.
3.Many a times token milk turns sour by afternoon even though it was bought in the morning. When pointed out the staff is ready to pick a fight instead of taking customer feedback, seems its been adultarated at the milk booth level only.
4.Not managing the booth propely. Elderly people, women and children are the worst sufferers as the booth vendor is unable to manage customers, there is no line ever and constant jostling for buying from the booth. Staff gets aggressive and rude if pointed out regarding the same.
5.Also sells bread and other stuff and is more inclined to sell them probably due to higher profit margins.
6.Does not seem to care and believe in providing service. He is unable to manage currency changes almost on daily basis and then he talks rudely to the customers and starts putting the items (milk, ghee etc) back. He does not believe that he is just the medium for a brand to reach out to customers and is being selected among many prospective booth managers. He needs to be polite even while refusing or not serving people and not shout as if he is running a private business.

Milk booths are like brand ambassadors of Mother Dairy. These few booths will spoil the brand image and will create an atmosphere of animosity towards Mother Dairy. Hence i would request higher authorities to take cognisance of the above points and change the vendor in MILK DAIRY BOOTH no 078 asap for larger interest of customers and also to maintain the trustworthiness of the brand - Mother Dairy.

Regards
Avinash
[protected]

Yesterday i went mother dairy booth no
91 lado sarai and i asked him that is 4.10 how much time u will take to open shutter
But he replied me very badly and said that
Stand their quality i will not open other people also stand thier but he didn't open till 4.30pm plz change the staff ASAP.

Mother diary booth 128, R K Puram, New Delhi, shop keeper is really a very bad person, uncivilised, and talk harshly to the customers, change him to somewhere else. Please do the needful at the earliest.

I purchase mother dairy toned milk in 1 ltr pack there very low quantity and that was not leaked but less in quantity there was 300 ml to 400 ml lack in 1 ltr pack.i was complain to area incharge of mother dairy but action taken till now. plz take a action soon as possible.

I am from Palam Colony. I brought paneer from one of your outlet. Manufacture date is 20th september 2018 and it is best before 15 days as per date it is not expired but paneer is sour and bitter in taste.

I went to mother dairy booth no 167
Near palam metro station gate no 3, the shopkeeper told me to bring a cup from nearby tea stall .I denied to bring so he started to scold me .I didn't expect such type of behaviour from mother dairy booth.Do the needful.

Mother dairy milk has found to adulterants in milk delivered in Sangam Vihar.

I purchased mango fruit yogurt today of mother dairy and it had bandaid inside it which is highly disappointing and shocking
It was packed and not even close to its expiry date