Mother Dairy Complaints & Reviews

Dear sir,
I am student living in karolbag since last two years. I like mother dairy products so much but service provider of mother dairy, booth number 312. Is not providing favourable treatment for mother dairy customers. Rude behaviour, use of arrogant language and very uncooperative.
It's my humble request to you sir please kindly look in this issue and try to solve problem amicably. Thank you
Details of booth - mother dairy booth number 312 chana market, karolbag, new delhi.

Dear sir
I am complaining against kotak mahindra bank. Bank have give me information in may that if i deposit 10000 inr in my 811 account by 31st may 2018 i will get amazon voucher of 250 inr by 31st august but till date i have not received yet. I have contacted customer care for so many times but not got resolution yet

So kindly look into this matter.
I have all the proofs regarding this matter see attachment

My mobile number is [protected]

Hi,

This complaint is against mother dairy booth 705. The vendor don't know how to talk with customers. I am not aware whether he is owner or working there. His is using abusive language specially with females. Those who are paying via phone pay he is shouting at them. This is not a single time i have noticed.

Really there should be classes for them to teach them how to talk with customers as it is totally related to mother dairy business or there should be regular transfers of them.

I hope you will take strict actions against him

I have given a payment through phonepay to mother dairy booth number 19702 on 18 september 2018 and my payment is successfully transfered to that booth even i have received the cashback from phonepay fot that payment.
But they are denying that they haven't received the payment.
Then i compain to the the phonepay regarding this issue and they have sent me message with the transaction id that they have succesfully transferred the amount to the merchant.
But merchant is not agree on this... That merchant is not giving me product for the payment neither refund my money... I want my money back or i want to get the product for the amount deducted
Please take action accordingly..
I am sending an attachment from phonepay for the success of transaction.

I made a payment of rs 42/- on 20 sep 2018 around 7:40 pm at mother dairy booth no. 235 through paytm (No. [protected]). The booth manager did not deliver me 01 ltr of milk on account of non - receipt of confirmation message. I contacted paytm in this regard and got a reply as the payment has been successful. Still the merchant is not ready to believe or he is not doing on his own part anything to ascertain the fact.

Sir/madam,
Please confirm the timing of accepting payment through "phone pay" as your vendor of booth no. 15121does not accept. He says i have not get any profit only customers are getting benefit and i through out phone pe bar code board. Why it is against the our pm modi cashless india. It is totaly aganist our pm vision. I hope you will take strict action against vendor. An early action required in this regard.

Thanks

Your consumer
Manish

In mother dairy both no.733
They are misbehaving with customer specially owner's wife.
Today when i went to mother dairy both no.733 and i said to owner's wife plz give me 4 pouch of half litre full cream milk then she replied you will have to take 1 litre pouch in very bad way then i replied to her i want only half litre 4 pouch of full cream milk then she said get out from my shop

We are daily consumer of 3-4ltr of mother dairy vlcow milk. We prefer it because of small children at house. On 18 September 2018, there was delay in morning milk supply vehicle at booth no 221 Kaka Nagar, New Delhi. Milk truck arrived very late than usual. On use of product, it tasted bad (we don't mix anything in milk). It was like mix of burnt and milk powder or any other substance adultered to make milk.
I am a regular customer and hail from haryana. Milk is part of regular diet and we can tell it by taste that mother dairy probably adultered milk on 18 September 2018. Reason maybe anything, short of Supply, spoiled milk at their end. What probably mother dairy did is adultered their milk to maintain Supply as per their daily demand/sale.
I request please don't do it. Your money making may cause serious health issue with kids. I have kept a sample in my refrigerator and am open to testing. If you are short of Supply, then don't panic. Your customer will not go away for one a day's short supply. But if you adultered your milk then your customer will go away permanently and it may land you up in legal trouble and maybe closure of Mother Dairy if foul things are caught and exposed.
Thank you
Lt Cdr Pawan Deep
[protected]

The mother dairy booth 166 sales person is very rude and gives wrong items and states wrong amount for payment. He took extra money via Paytm of 41₹ and was not giving the items (dahi 400gm & Mishti dahi) and kept entertaining others who had paid via cash, even after the payment had been done. After yelling at him, he gives milk and Mishti dahi instead of the asked for items. Then asked to give the extra money back transferred via Paytm, he refused for the same and started fighting and arguing.

I am a regular customer of mother dairy. Mother dairy booth number 742 operator shri praveen always misbehave with customers. Few days back, he punctured all the tyres of our car and we have whole recording. Today, he make me wait for 15 minute for milk. Please change the operator and blessed us healthy atmosphere in booth number 742 with your healthy products
Regard
Kushank arora

SIR/MAM
DATE[protected]
This is to inform you that today i went to buy a chillz flavoured milk from one of your branch in sector 15 rohini delhi .the shop no. is 571.i asked the seller to give me a chillz kesar flavour and paid the money. after opening it, some bad smell came out and when i started drinking it it had sour taste.so i stopped drinking and went back to the outlet and asked the vendor to give me another but he refused saying its not his problem. so i had no option but to complain here.i have the photo and vedio of the exact packet. the date written on the packet was[protected]. and the packet quoted that it is best before 26 days. but the taste and the liquid inside the packet had already worsened, even before the expiry. after half an hour in my home i suddenly felt severe pain in my stomach and my body suddenly went a little drowsy.the pain was uncontrollable and i had to go to the doctor.after taking medicine i had some relief.so currently i feel very bad for all the situations i went through, and demand some compensation.otherwise this matter could go towards the judicial side.after this incedent i have lost my trust on mother dairy COMPLETELY.i hope this should not occur to any other, so if mother dairy dont take any action soon, i will be in action.

An ice cream i had, was four months old. But the taste was chalky and all the ingredients just dissipated into my mouth. I have got bad stomach after having it. I am extremely perturbed about the maintainence that has been done in the case of ice creams. It didn't taste sweet but felt like dust. I am very disappointed with the fact that vendor was so reluctant to replace it. After so much pleading, he replaced that with one having the same month manufacturing, but it was spoiled as well.

A couple of days ago we bought various ice-creams from your booth no 040 at saket, new delhi. One of the cassatta packets when opened had less than half the ice-cream in it even though the rest was frozen solid. Evidently, the packet had leaked, the melted icecream flowed out and later the balance was again frozen solid.
On opening the packet and discovering the problem, my wife immediately took it to the booth for exchange but the franchisee, hawa singh was extremely rude to my wife and totally refused to exchange it. He also refused to present the complaint book even after repeated demands by my wife. It was only when some other customers and nearby shop owners intervened that he eventually produced the complaint book.

The nasty, rude attitude of hawa singh is totally uncalled for. Over the years we have often had some problems but never has anybody spoken so rudely and the issues were always resolved amicably and we continue to be regular customers of mother dairy.

You are requested to get our cassatta ice cream replaced and also warn hawa singh that such uncouth uncivil behaviour on his part is totally unacceptable. He is ruining the good name and image of mother dairy that has taken years to build.

I had bought one paneer packet from my narby motherdiary oulet on 31.08.2018 booth no. 875 sector 17 vasundhara ghaziabad. When i opened the paneer pkt it is dirty and black and it is sour in taste first giving to my children. It is very dangerours to our health and this is very sameful that all your notices says hat it is hygenecially packed. I had given the pkt of paneer to the booth salesman but he is denying to replace the pkt. Paneer giving foul smell it is not eatable.

Most of the time i had complaint for this booth that they didi not give good service and good product sometimes i bouth the dahi and dahi is not kept in accurate freezing temperture and it is sour in taste.

Kindly look into the matter and take appropirate action

Regards
Latika
Mobile no. [protected]

Hi
Sir it's imperative to look into the matter of booth no. 15530. There is always problem of milk availability. I don't know the basis of problem. Person sitting at counter always say that mother dairy has not supplied milk whereas i saw milk supply at regular basis. Where does these milk drained,,, it's really fishy. Please look into the matter and take suitable action if you can., otherwise iwon't end this matter here only.

Sir/madam,
Please confirm the timing of accepting payment through "phone pay" as your vendor of booth no. 1609 does not accept in morning hours. He says it is acceptable only in the evening hours. Why it is against the our pm modi cashless india, so does i am loosing cash back too as i don't have time in evening hours & my other complaint is regarding ice cream. There is offer on ice brick size that buy one get one free on mrp and there is no any t&c on that on mrp. But when i purchase a single item of ice cream your this booth vendor takes rs5 more than the half of the mrp while your rikshaw vendor does not charge rs5 extra. Then why your booth 1609 vendor charges rs5 extra. Then plz confirm me why should i not move to consumer court against your extra charge.

Your consumer
Pankaj kumar singh
Mobile no. - [protected]

Sir
I would like to make your kind attention towards the products delivered by the mother diary outlet at krishna nagar, delhi. There is always outdated paneer distributed by the outlet, sometimes it is in fungus, rotten with bad smell. I have experienced this four times and when asked representative about this complaint then he rudely replied and said you should not buy products from this outlet, i will distribute the same as i have

I bouth milk from mother dairy booth no. 411 krishna market, paharganj. The milkman took money from me. He had a wrong impression that he had not. On my balance he double charged me. I alleged, that he cut money twice. Over this he refused to give me milk and sold 6 packets infront of me. Finally he returned me the money.

The episode was unintentional, but it was misbehaviour and hoarding nontheless.

Sir this mother dairy is in gh 14 paschim vihar new delhi this guy sells eggs and breads in the mother dairy booth we told him million of time but he is not listening he is hurting the religious sentiments on tuesday, thursday and saturday constantly he keeps eggs in the mother dairy with milk. We have a humble request to take the necessary action.

Regards
Ish bali

The mother dairy booth number 15708
They has sold expired tadka chash to us.
Usually they told they don't have expired chash...
If mother dairy like brand will cheat customer then want will happen to the customer... Please take corrective action immediately. And second time when went to replace the same again. They again has handed over the expired thing.

Please contact
Sagun kumar
[protected]
Email id: sagun. [protected]@gmail.com