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Mother Dairy Complaints & Reviews

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Updated: Jun 14, 2025
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Mother Dairy reviews & complaints page 29

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P
PPanjwani
from Noida, Uttar Pradesh
Jun 29, 2018
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Address: New Delhi, Delhi

Mother Diary booth no.634, New contractor has takenover, for last 15 days payment by PAYTM & Phonepe hasnot been provided by new contractor.
Moreover FULL Cream & Toned milk is not available many a times .
This complaint was made 1 week ago at mother diary log book but no response till date.
Your early action & cooperation is required.
Regards
PPanjwani
[protected]
Mother Dairy customer support has been notified about the posted complaint.
Mother dairy Booth no. 128 r k puram sec -5 new Delhi, Paytm se paise pay krne pr staff miss behave krta hai or Paytm krne se mna krta hai.
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    Siraaj Ali
    from Delhi, Delhi
    Jun 25, 2018
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    Address: New Delhi, Delhi, 110045

    Sir, this is inform that booth no.151 is not giving tonned open milk. The milk tanker came and fill the dairy tank. I said give me fresh milk. And he said i do not give you fresh milk and i give you only yestardy milk. First i finish that milk then i sell this new milk.
    Is mother dairy have any terms and condition that if consumer want fresh milk and u have old milk. You donot give fresh milk. If not then send me all condition in written form.
    Take a action as soon as possible within 4 days or i will go to consumer court.
    Mother Dairy customer support has been notified about the posted complaint.
    Mother dairy Booth no. 128 r k puram sec -5 new Delhi, Paytm se paise pay krne pr staff miss behave krta hai or Paytm krne se mna krta hai.
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      A
      Arvind118229144
      from Noida, Uttar Pradesh
      Jun 20, 2018
      Resolved
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      Resolved

      resignation - franchise shop no:12644

      Address: 110043

      Dear sir/madam
      Myself arvind kumar, i had started a mother dairy franchise shop no-12644 on 12th april 2017 & resigned on 13th april 2018. Resignation letter has been handed over to mother dairy area incharge on 18th april. But still after 2-months he has not taken any appropriate action to take back all the equipmentโ€™s (Like - bvm tank & machine, chest cooler, visi cooler) which was provided by mother dairy at the shop opening time...
      +1 photos
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      K
      K R Vishu
      from New Delhi, Delhi
      Jun 17, 2018
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      Address: 110075

      Sir
      I purchased one litre cow s milk from booth number 154 golakh dham, dwarka, sector 10, n delhi on 17 jun 18 at about 7 pm and boiled it at home
      The milk got spoilt
      I went to the booth
      He told to complain to mother dairy complaint cell
      I am attaching the photo of the milk packet
      Please direct the booth to refund money
      Regards
      Wing commander k r visweswaran
      Ph [protected]
      [protected]
      +1 photos
      Mother Dairy customer support has been notified about the posted complaint.
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        T
        tchakravarty
        from Mumbai, Maharashtra
        Jun 17, 2018
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        Address: Mumbai City, Maharashtra, 400063

        Being a bengali, i regularly purchase mother dairy misti doi from my next door sahakari bhandar.

        My purchase of misti doi this week was a disaster. I bought a 400gms tub with batch no. V[protected] manufacturing date 02 june 2018.

        The tub was immediately refrigerated on reach in home. Yesterday when i open the tub there was a foul sour smell and the doi had become flaky. I had to dispose the consignment as otherwise the smell would spread.

        I regularly purchase misti doi and this is the first time i gave faced this problem. I would therefore request that i be compensated for my loss.
        Mother Dairy customer support has been notified about the posted complaint.
        Booth no 355 Bali nagar Sbi mother dairy card is not accepted since two months we are going and the person is saying machine is not working many people suffer this problem hope u will repair it soon the person on the booth is very rude to the customers pls take urgent action booth no 355 Bali nagar
        Dear sir /madam
        Mother dairy store n. 1008
        Storekeeper talk rudely with me
        I says several times bhaiya plz
        But no response from store keeper side
        Atleast I talk plz give me curd cup Mrp 50
        I m surprised storekeeper's response
        Chup chaap khade raho dekh nhi rahe ho mein mobile pur Baat kar rahaa hun
        Plz take necessary action
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          V
          vinayray45
          from Gurgaon, Haryana
          Jun 17, 2018
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          Address: New Delhi, Delhi, 110062

          As everyday, i purchased 80 packets of 500ml mother dairy full cream on 11march'18 for sale, but today since morning each and every packet was spoiled as customers boil it. I called customer care again again but no body come to check or see this, as they promised me at around 10am.
          Pls help us, we are small shopkeeper.
          Thanks
          Yours truly,
          Matuki ray,
          L-iind, 892/20,
          Sangam vihar,
          New delhi-80
          Ph. [protected]
          +2 photos
          Mother Dairy customer support has been notified about the posted complaint.
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            K
            Karnvir Malick
            from Gurgaon, Haryana
            Jun 10, 2018
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            Address: New Delhi, Delhi, 110064

            I am a regular customer at mother dairy booth 646, near da block, hari nagar, new delhi, 110064. I always pay using paytm here. I bought 1kg toned and 0.5kg cow's milk. This time when i was paying using paytm, the seller forced me to pay 63rs on his number, instead of the mother dairy official account which is currently offering a scheme on paytm. He was talking in a very abusive tone. When i said i will not be doing this again next time, he threatened to remove payment at the booth using paytm and said 'kya karlega tu'. He was behaving unprofessionallly and speaking in a bad way. The seller's name is ravindra. I am attaching a screenshot of the payment as evidence.
            I want you to look into this matter asap or i will be forced to take legal action and it will be covered by toi.
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              H
              Harry499
              from Kaithal, Haryana
              Jun 9, 2018
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              Address: Gautam Buddh Nagar, Uttar Pradesh
              Website: www.motherdairy.com

              I bought 4 packets of mother dairy full cream milk (2ltrs.) of rs.26 each (26*4=104) on 08/06/2018 from nearby shop ; all these milk packets were of poor quality milk a strange taste of some chemical in it.
              Milk was of no use i have to throw it. My rs.104 was full waste.
              I request that the company takes this issue in concern as this can pose a health problems as the milk can be containing harmful chemicals.
              Mother Dairy customer support has been notified about the posted complaint.
              On purchasing milk from the mother dairy booth no 704 the operator refused to accept payments from different methods
              Given expire product too customer
              today i purchase panner form them they given me expire product.I m form Palla no 1 gali no 4 chauhan colony faridabad
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                S
                Sonu2Agarwal
                Jun 7, 2018
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                Address: Kolkata, West Bengal, 700135

                Shop owner at shapoorji pallonji shukhobrishti, new town kolkata, charging more then printed price. Also his behavior is very rough and selling unauthorized products other then mother diary.
                Each and every person is complaining about his behavior and he is not paying any heed to customer complain.
                Selling out dated products and not willing to return the expired products.
                Mother Dairy customer support has been notified about the posted complaint.
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                  R
                  Rupal Talsania
                  from Greater Noida, Uttar Pradesh
                  Jun 6, 2018
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                  Address: 411057

                  Hi,
                  I had bought lassi from dorabjees on 18 may which was expiring on 25 may and had consumed it on 18 may. Then i bought tadka chaas on 5 june which was expiring on 8 june and consumed it on 6 june.

                  Both the products seemed to be expired or rotten with very bad acidic taste.

                  I have been appreciating your products but off late they seem to be worse in its quality.
                  Mother Dairy customer support has been notified about the posted complaint.
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                    S
                    sunny16
                    from Delhi, Delhi
                    Jun 5, 2018
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                    Address: New Delhi, Delhi, 110049

                    Dear sir,
                    I ravi sharma, resident of 101-c, 2nd floor, dda flats shahpurjat, new delhi, purchased your classic dahi, net weight 200gm, dated 04.06.2018 for rs 15 from your dealer shubh store, 146-b, shahpurjat, new delhi 49 for personal use. The weight of classic dahi when i have weighted in doubt of less weight, found that net weight of your classic dahi is only 160gm.
                    It seems your organisation is cheating to public at large. Therefore, your goods falls under the category of defective, unfair trade practice as well as deficiency in service. I hereby demands a compensation of rs, 1, 00, 000 from you along with replacement of goods i. E. Classic dahi net weight 200gm.

                    Regards,
                    Ravi sharma
                    +2 photos
                    Mother Dairy customer support has been notified about the posted complaint.
                    Hi Team

                    It has been long 81646 Safal branch of DA Block Hari Nagar New Delhi 110064 is not able to accept payment via Paytm because it's still linked to previous contractors. Please do something on urgent basis as it's causing a lot of inconvenience for customers.

                    Thanks

                    Poonam Arora
                    This is to inform you that mother dairy booth no:604, based at Janakpuri creating problem every day whenever I buy token milk, he always give less in quantity, and misbehave with me and my wife, and give threatning to complain anyone, I don't care, I am an old person, Kindy look after this concern, plz take action against him

                    Regards
                    RP Gaur
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                      R
                      Ravishankar Shrotriya
                      from Delhi, Delhi
                      Jun 3, 2018
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                      Address: New Delhi, Delhi, 110092
                      Website: Food

                      I had buy 2.5 liter mother dairy cow milk and 400 gm misti dahi date 01/06/18 time 07:26 pm from mother dairy booth number 742 d park pandav nagar delhi 110092. Payment done by phone pay transaction number p1806011926168543555996 amount @170/- but actual amount @160/- next when i informed same to sale man of same both he abusing me and ready to fight with me. I am relay heart about his behavior. So please take appropriate action against him and notify me as well. Other wise will human right / consumer court. It's very serious issue god knows how customer chit like us threaten them. You need to cancelled his licence and offer good person. It's very burning issue of mother dairy as prestige's brand in india. My detail's ravishankar, moble [protected], [protected]@gmail.com
                      Mother Dairy customer support has been notified about the posted complaint.
                      I visit both no 162 he sells most of the local vegetable and fruits not of the safal he procure most these from the local sabzi mandi and sell these he cheating the public in the name of safal. as we visit safal dairy with the hope to get hygenenic and fresh healthy product .please see the matter
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                        S
                        Shraddha Tripathy
                        from Dehra Dun, Uttarakhand
                        May 31, 2018
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                        Address: New Delhi, Delhi, 110092
                        Website: Mother dairy

                        I visited booth 778 and paid rs 255 thru pytm at 11.10am on 30th may, 18. The booth operator has a very old aneroid handset and is not tech savy. He dosent know how to check passbook of paytm. My money is confirmed debited fro paytm balance, i have proof of trabsaction id yet i didnt get any acknowledment from mother dairy. I paid but that booth guy didnt agree to give me products that i purchased. What a shame. Mother dairy should check pytm balance and refund my money.
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                          Om Vishnoi
                          from Noida, Uttar Pradesh
                          May 26, 2018
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                          Address: New Delhi, Delhi, 110085

                          What I have noticed in all the mother dairy store is that they intentionally give stores to the people who do not have the sense to treat their customer. Today at morning I went to one of the Booth No 561, the people who work there they do not have any manners to how to treat their customer. They are ready to lose a customer but not give respect to Customer, I think the problem they are having is the mindset problem, being a lawyer I have taken other platform to address this issue but I believe that you will resolve it. I look forward to the change or I will adopt an alternative. Please look before giving your franchise.
                          Mother Dairy customer support has been notified about the posted complaint.
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                            P
                            Praveen Gtm
                            from Noida, Uttar Pradesh
                            May 25, 2018
                            Jul 6, 2023
                            This thread was updated on Jul 6, 2023
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                            sour paneer & rude behavior of shopkeeper

                            Address: 110016
                            Website: www.motherdairy.com

                            I (Praveen kumar gautam) bought paneer today at 8:00 pm from booth no. 101 green park extension (110016) new delhi
                            I found this product is not good, worthy and sour in taste, it may cause food poisoning to customer
                            I want to get my money back and change the vendor as well in this area
                            Thanks
                            If you are unable to back my money and can not change the vendor
                            I will file a case against mother dairy in consumer...
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                            divjal
                            from Agra, Uttar Pradesh
                            May 22, 2018
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                            dealer at booth no 109

                            Address: New Delhi, Delhi, 110067

                            The dealer at booth no 109 (Munirka b street) routinely abuses customers if they dont have exact cash. Today we had asked our maid to bring milk and she didn't have exact change - the old man shouted at her in front of all customers and threw her money on the ground. This kind of callous behaviour is grossly intolerable. Please take strict action against this dealer. Also he if often smoking inside the booth making the entire ambience uncomfortable...
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                            Gurucy2016
                            from Bengaluru, Karnataka
                            May 12, 2018
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                            Address: 560079
                            Website: www.motherdairy.com/Product/3

                            I bought safal frozen green peas from reliance fresh, when i opened the packet the green peas are yellowish in colour and tasted very sour. Kindly refer the attached pics for more details. We have decided to put it in dustbin, this is very disappointing and felt waste of money. I request here to look into the quality of the product sold by mother diary and reliance fresh as well. Customers are cheated, customers are loosing hard earned money. Please take proper action accordingly.
                            +3 photos
                            Mother Dairy customer support has been notified about the posted complaint.
                            I bought safal frozen green peas from dmart, when i opened the packet the green peas are yellowish in colour and tasted very sour. Kindly refer the attached pics for more details. We have decided to put it in dustbin, this is very disappointing and felt waste of money. I request here to look into the quality of the product. Customers are cheated, customers are loosing time and hard earned money. Please take proper action accordingly.

                            complaining about safal frozen green peas - Comment #3862023 - Image #0
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                              D
                              dkumar.rgi
                              from Delhi, Delhi
                              May 9, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110011

                              Today on 09.05.2018 at 2.00 noon i went to an ice cream vendor of mother dairy at upsc and asked to give two rabri kulfi (Which was rs.25 mrp). The vendor provided me the same and asked to pay rs.60 for the two. I said it is of rs.25 each as per the mrp, he denied and said that it is for rs.30 each. For the confirmation purpose i checked that price tag of the said kulfi but i found that the price tag was damaged and it is no more readable, so that the consumer could not bother about the price. I did not buy the ice cream. The same pattern is being followed by most of the vendors. I would like to know is this a new policy being adopted by the mother dairy company to get more profit? If not, then how the vendors are expecting the company's products prices from the consumers at their own? Is company has checks to curb such malpractices, if yes then why the vendors are looting their customers? One advice at my end is that make your products specification open reg. Prices through advertisement along with consumer complaint nos. (The complaints must be resolved not to lodge only)
                              Jun 17, 2018
                              Complaint marked as Resolved 
                              Mother Dairy customer support has been notified about the posted complaint.
                              Verified Support
                              May 11, 2018
                              Mother Dairy Customer Care's response
                              Dear Kumar,

                              We regret the inconvenience caused. You are requested to forward us your

                              Contact details (telephone no.),

                              And we will get back to you at the earliest to make sure necessary action is taken.

                              Regards,
                              Mother Dairy Team
                              I bought this product yesterday.and I found a long hair inside. Just between the peel off part. It was inside the yoghurt too. How do you expect your costumers to eat a strand of hair? This is so disgusting and unacceptable. Mother dairy๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž
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                                K
                                Kankana Deb
                                from Surat, Gujarat
                                May 5, 2018
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                                Resolved

                                substandard and harmful curd

                                Address: New Delhi, Delhi, 110075

                                Hi,
                                Yesterday i bought a packet of mother dairy curd (Dahi) from a retailer in dwarka, new delhi. The curd tasted and smelled really bad. But smell was not of stale or rotten curd, rather it was a strong medicinal smell. This is really scary. I urge everyone never to use any mother dairy prouducts. I think mother dairy is adding strong chemicals/preservatives in the products so as to ensure that the products donโ€™t get stale in delhiโ€™s...
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                                Blukr
                                from Delhi, Delhi
                                May 1, 2018
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                                Resolved

                                Address: New Delhi, Delhi, 110028

                                Dear sir/madam..
                                Mai aapse bs itna hi kehna chahta hu.. Aapke jo naraina mai mother dairy milk shop no 301 me jo worker kaam krte h.. Unhe bilkul tamij nhi h bat krne ki..
                                Mai q me tha.. Mere aage se ek aadmi aaya or use saman dene lg gya.. Mene bola bhai mujhe v de do mai line me hu.. To apke worker bolte h aapko jldi h kahi or se le lijiye...
                                Iss bat pr kon lega aapke shop se saman..
                                Please ispr koi karywahi kijiye.. Thankyu aapka costomer...
                                Jo ki ab nhi rha.. Mai ab koi product nhi luna apki shop se...
                                Apko lg rha hoga.. Ki ek ke lene na lene se kya frk pdta h..
                                Bt bund bund se hi ghada bharta h...
                                Jun 6, 2018
                                Complaint marked as Resolved 
                                Mother Dairy customer support has been notified about the posted complaint.
                                Verified Support
                                May 04, 2018
                                Mother Dairy Customer Care's response
                                Dear Consumer,

                                We regret the inconvenience caused. You are requested to forward us your

                                Contact details (telephone no.),

                                And we will get back to you at the earliest to make sure necessary action is taken.

                                Regards,
                                Mother Dairy Team
                                The boy at counter of mother Dairy booth in jnu near paschimabad gate is very lazy and eggostik and always busy mobile internet and ignore the Coustmer knowing. His service is not friendly and satisfactory. Please look in the matter and depute a sincere person.
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