Mother Dairy Complaints & Reviews

My Name is Durga Shankar P. Mishra. My contact no. [protected]. I live in Naya bAns noida sector 15. I purchased full cream milk from Arora enterprises. He sold me almost expired milk.
As soon as I started to heat, it started smelling.
Shopkeeper Name- Pawan Arora
Contact no. -[protected]
I am totally disappointed. He denied to return and said that it's company fault.
I am attaching product pic.please help me to maintain my trust on Mother dairy.

Thanks.

1.Actual allottee is never available in the booth. Neither his contact information is displayed and not available. One teen aged boy acts as mother dairy booth no 879 owner and his behaviour is very shabby and bad.He talks and deals with customers in very uncivilized and unmannered way in fact badtamizi se.
2 His teen aged friends and other vulgar elements can be seen at booth and that prevents & restricts the free movement.
3. Battery backup is not available so in event of power failure, token milk is not available.
4.very reluctant to agree to quantify check if customer has any doubt.
5 sells maximum milk to commercial & tea vendors probably by taking some commission. Residents are not finding milk supply enough. Most of the milk is already sold to commercial vendors, shopkeepers who come with large tanks everyday.
6.Foof items open dustbins are kept just near the milk vending place.houseflies and other insects are brewing openly and contaminate the milk vessels of booth and customers at the time of milk vending. Probably some big incident of food poisoning is waiting to happen.
And that young boy on mother dairy booth is not caring about these things and replies to customers residents very badly.
Please take necessary action and ask the actual owner n allottee to be present at Booth.

I bought a fruitolic from a mother dairy vendor and there a nice strand of hair in it. The fruitolic affair turned into a hairolic experience.
For a while, me and my husband kept wondering if either one o[censored]s was shedding, but to our surprise it was nicely embedded in the bar.
It was utmost disappointment to see it as the brand was not a sadak chap lolly bought.
Expected better from you guys with better hygiene and quality standards.
I don't have much more to say ... but it was a feeling of sheer low down.

Jigisha Kochhar Sharma

Rudest and laziest person ever seen is sitting on the mother dairy booth. RP block, PitamPura, New Delhi 110034 is the address of the mother dairy. Many occurances has been occured with many people in which the person is been seeing fighting with the people. Having the items available, rejects the availability of items. At 9:50 p.m. says time has been completed since time is till 10:00 p. m.

My son purchased a juice yeyrapak from the milk stall and was charged above mrp for a tropicana mango juice tetrapak box. He showed the mrp to the clerk who said, they charge 5 rs extra. After which, i spoke with the clerk and he stated the same. He said everyone in the area charges extra. I went to another stall, asked for a juice tetrapak and was told the charge was at mrp. When i went back to mother dairy, he stated that it was not the same product and he could charge over mrp.

Hi
I have purchased 1kg curd pouch from mother dairy booth no. 856 on dated 07.06.2017 at 7:30 pm and stored it in my refrigerator immediate with in 5 min. Next day morning i found, it was too much sour. I made a complaint 445156 dated 08.06.2017 & your area manager visited that on 09.06.2017. He also found too much sour. He advised me to deposit same at booth no.856 & assured me you will get replacement if any issue before your purchase. I did same but today he is denying the replacement saying your fault.

Same happen gain on date 10.06.2017, immediate i made & complaint 447411 & deposit it at booth no. 856.

Please help as there is no response.

As far as i am informed that mother dairy booth holders are not allowed to sell any of the products which are not dairy products or the products which are not supplied by the mother dairy.
Wherein i have seen booth no. 823 selling eggs in his booth. Which is violation of the services which the mother dairy supply. It is also very unhygienic that dairy products are touched by the same hands through which he uses to give eggs.
I enclosed my complain with an view that this illegal activity will stop soon.

The owner of mother diary whose name is umesh and his assistant in my area which is in vasant apartment, booth number: 178 damaged my bike badly 2 months back while reversing his car due to his gross negligence. Inspite of shouting loudly he ignored my shout and continued reversing his car and damaged my bike badly. At the time of incident he promised to return the money which costed me rs. 2, 300 in repairs. I fell sick and as a result could not take the money immediately after repairs. Today when i asked for money he said what money. I am not going to give you any money. Do whatever you can my name is umesh. He spoke to me in a very bad tone and i left the place. This is one of the many incidents that me along with other residents of my locality have faced. The owner and his assistant have been caught many times by customers not giving the correct amount (Less amount) of milk. As well as selling expired items such as such as lassi served in packet. Not only that, the assistant of the mother diary has been found to be very rude to elderly people for no reason. I request the honourable authority to grant justice to me and other customers against the damages and cheating done by mother diary owner and his asisistant. I want the esteemed authority to take strict action against the mother diary owner and his assistant so that they stop the malpactrices done by them and not give a bad name to the esteemed organization called mother diary.

I want to file complaint against booth number 513, kamla nagar, delhi. Recently we purchased desi ghee from this booth and paid 510 rupees. Same desi ghee at 513 vegetable booth is being sold at 480 they are giving discount of 30 rupees on 1 kg desi ghee. I checked with the vegetable booth if this is a special offer, but he said this offer is there for long time. It is not possible that same company booths are selling desi ghee at different rates. This is obviously an open cheating by milk booth. I request you to take strict action against the vendors running milk booth number 513. Milk booth people are also very rude. They did lot of cheating during the note ban. They took old notes in thousands from their know people and refused to accept from common people. They never keep change with them instead try to give peace of paper as parallel currency, this amounts to an criminal offence running parallel currency. I request you to get them arraested also for their criminal act.

Being a regular customer of mother dairy you are not delivering skimmed milk to booths. Your booth no. 653 is not receiving skimmed milk from last 9 months please look after it. Why have you made skimmed milk if you cant make it delivered to the booths. Reslove it as soon as possible and make it delivered to all your booths.

Regards
Parichit bhardwaj
[protected], [protected]

Sir,
I am a resident of dda flats (Lig), east of loni road, delhi - 110093. And a customer to the safal (Of our area) no. 785

It's very shocking to see that the retailer managing safal in our area is charging unexpectedly high prices for the fruits and vegetables. And has been succesful in doing so since a long time.

I have been searching about the pricing mechanism of safal. The prices are no where close to those mentioned in your ads and related info. And also tried to contact through customer care only to recieve no response. The prices are altered throughout the day clearly indicating the self control on prices which has exceeded the acceptable level. People complaint to each other but are unable to express to the retailer in absence of any proof. Your enquiry can serve the purpose.

Kindly take action as soon as possible.

I want a deep freezer for selling your products but yours asm not obeying any response i am selling your products for last 3 yrs your marketing asm or executive not giving any response till yet my shop name is arora provision store near isbt mdda flats pls conform me as early as possibe your executive name is prem chand from dehradun his no is [protected]

I purchased a milk cake on 4/5/17 ago from mother dairy south moti bagh, new delhi -110021, and its date was expired. When it was opened, it tasted different as it was of expiry date. I have written an application for exchange of that milk cake, but there was no response, as it was returned on 5/5/17
I hope you will look this matter and exchange that milk cake or return the money.
Ph no-[protected]
Jai bhagwan

Dear sir,

I am writing this email regarding the deep freezer in my shop.

I am owner of a shop in new kondli, named prem store. I am running this shop for last 4 years and sell below mentioned product of mother dairy:
Packaged milk (Toned//cow milk/full cream milk)
Curd
Butter
Butter milk (Chhach)
Paneer
Flavored milk
Lassi
Ice cream

Problem:
My deep freezer is not working for last one and half months, i had made complaint for the same, and engineer said that it has permanent leakage, and repairing not possible. He said that i need to contact my area representative for the replacement.
I contacted area representative mr jitendra so many times, but no solution received. I again made complaint on customer care with complaint id:47563 but no response received till date.

Sell of milk at my shop is approx 224 (14 crates) litre everyday, but it is continuously going down now, as it is not possible to keep this amount of milk fresh for 24 hours in this season. Customers had complained so many times for milk. Some regular customer has left my shop as they do not get fresh milk. I am investing amount for ice to keep milk fresh, but it is not possible to keep milk fresh for so long with the help of ice.

Sell of my shop has gone so much down, because customer uses to come at my shop to take milk and take other goods too, but now so many customer has left my shop due to milk problem.

I am requesting you to please take this issue on priority and do the needful for the replacement of my deep freezer.

Regards,
Prem prakash thakur
Address: 1173, ground floor
Dda lig flats
Jai ambey apartment
New kondli
New delhi-110096
Mobile:[protected]/[protected]

Respected sir,
I am regular customer of mother dairy, booth no.104 located in R k puram sec 4 .Sir the vendor doesn't have talking sense, he talks very rudely to the customers..but not a single person complained against him..(sab sochte h na chodo na kyu baat badani ) but its our right...reasons are doesn't have change...if we said to change the note bcz the note is crushed or teared ...he started misbehaving or talking rudely...this is not right sir...please take some actions against him...
Thanking you...
Resident of sec 4
R k puram

On[protected] at about 0930 pm when I went to purchase milk and asked about date of packing, the staff working in the booth started crying in loud voice. When i objected, he started saying useless thing in loud voice. He might have in drunken state. Please take a note of it and take suitable action against that person working in booth no.204 at Sarojini Nagar market, New Delhi - 110023.

thanking you.

Safal outlet in crossing republic ghaziabad always charge higher rates compared to rates given in your ads. For instance, today your ad in NBT says, mango safeda is rs 49 per kg but this booth is selling them at 55 per kg. Kheera at 17.90 against 15.90 as per your ad. Every item is sold at higher rates. And when someone questions it, he is insulted. Please let me know if this booth is not your authorized booth and your rates are not applicable here. I can submit the bill in support of my allegations. Rest is up to you to enquire or sit on the complaint.

Dear Sir/Madam,
I am working as a senior scientist in National Botanical Research Institute, Lucknow. I am a regular consumer of Mother Dairy Milk (4 packets of full cream milk).
But its unfortunate to state that yesterday when i bought the milk packets and boiled it implode. I rushed to the shopkeeper and complaint regarding this but he said there is no such provision to replace the milk from the company.
One thing is very strange when i came back to home and saw the dates on the packets, i was surprised to see that on one packet there is no date mentioned and it seemed that it was deliberately rubbed.

Sir/madam i just want to know that is it so that the there is no such provision of replacing the imploded milk.

hope some positive and quick reply from your end.

regards
Dr. Atul Batra
National Botanical Research Institute
Rana Pratap Marg
Lucknow-226001
Mobile: [protected]

Sir.
I had purchased 2.5l of token milk on 15/05/2017 from booth no. 156 dwarka, new delhi, though it was boiled with in half an hour. Next day, 15/05/2017 in the morning i again purchased 2.5l from the same booth and i informed the booth owner about the spoiling of milk, who told me that "it happens sometimes". But same thing happened today also - the milk got spoiled on boiling within half an hour. I took both spoiled milk to the booth. The booth owner told me to throw both in the drain. He wanted to replace one installment of 2.5l milk but i requested for the replacement of both the installments. He refused. Mean while, many other persons also came with similar complain - the booth owner told them to come in the evening.
I contacted the area manager who also took the side of the booth owner - i have audio recorded in my phone.
It is requested that the booth owner may kindly be instructed to either give me 5l of token milk free of cost as i have already paid for this or he should refund me rs.190, the cost of the milk.
Your kind justice is solicited
With regards.
Gopi nath saha
632, dakshinayan, plot no. 19. Sector-4
Dwarka, new delhi - 110078.
Contact no. [protected]

I am resident of sector 52 noida, the owner of the booth {near adarsh public school} is very rude and use inappropriate language and sometimes sometime abuse people. He has no respect for women, elder and children. Please take strick action against him or kindly gave booth to other person who have some manner. This person cannot deal with person. He just fight with every second person.